Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Their excuse there's something wrong with the truck ( it's been checked nothing wrong )or don't Gives so much attention to the numbers displayed on mini max??? Seriously!!! Installed minimax eve... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The initial customer service was great and speedy. Once the packages arrived, we started installation (Friday night). There were some missing pieces in one of the kits and the programmer power cord di... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered a programmer, pillar mount, egr / throttle valve delete, intake, and 5" tbe for my 2016 Ram 2500. Diesel ops (Chris) was very knowledgeable and assisted me with putting a package together al... Voir plus

Noté 1 sur 5 étoiles

Just hope nothing goes wrong with your shipment or ordering process as I've called and emailed this company over the past couple weeks and still no head way as far as where my package is. I was suppos... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Shop Aftermarket Diesel Parts for your Cummins, Powerstroke, Duramax, or any Diesel Vehicle. We specialize in quality products with better customer service!


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

724 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Decent website. Lacking customer service.

Website was easy to order off of but did not have great descriptions of some of the products. I ordered 2 parts. One wasn't right and the description didn't state enough info. The other part I ended up not needing. 2 emails later and about a week's wait and still no response from customer service about sending them back.

10 octobre 2017
Avis spontané
Logo de Diesel Ops

Réponse de Diesel Ops

Kyle,

I am sorry that you had an issue with this order. I am showing you were refunded once the items were sent back. The information not being clear enough is never intentional and we ask if there is any questions to always call us so we can take a look at them and clear up anything that needs to be. I would like to look into this more and make sure everything is the way you needed it to be as of now. Please reach out to me when you have some time and we can go from there.

Thank you

Chris (sales manager)
888-992-7299 EXT 702

Noté 5 sur 5 étoiles

The business aspect of ordering

The business aspect of ordering, paying and receiving my products was A+. I received the right parts and they shipped quickly receiving them only 3 days later. The exhaust system I ordered from Flo-Pro had a bent section i had to manipulate to get it to fit and one of the clamps was missing a bolt. The EGR delete kit started out fairly easy and went flawlessly until one of the exhaust manifold bolts broke off. That was almost 1,000 dollars of unexpected expenses but no fault to Diesel Ops. They do a very good job of getting you the parts you order to you quickly and they recognize military members by offering a discount. As a veteran, thank you. If or when I need to order aftermarket parts again I'll turn to Diesel Ops.

7 octobre 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Items were exactly as described. Shipped quickly and for free. Saved a ton and super happy with the truck. Diesel ops is the only place to get performance diesel parts!

7 octobre 2017
Avis spontané
Noté 1 sur 5 étoiles

Having problems downloading H&s minimax …

Having problems downloading H&s minimax tuner will not commit with my computer

3 octobre 2017
Avis spontané
Logo de Diesel Ops

Réponse de Diesel Ops

Larry,

I am very sorry to hear you are having an issue with the programmer, we are unaware of any issues you are having but will gladly get it resolved for you. Please get back to me as soon as you can so we can get it handled.


Thank you

Chris

888-992-7299 EXT 702

Noté 5 sur 5 étoiles

No Limit Cold Air Intake

The item was shipped and received in the time frame stated. The quality was great, and works well on my truck. I will order more from Diesel Ops.

3 octobre 2017
Avis spontané
Noté 4 sur 5 étoiles

“Military discount” misleading but good company

I don’t like how they advertise 10% military discount and then once your military status is approved, only then did they tell you of the numerous brands to which the discount doesn’t apply, which was most of the brands and including all kits/packages. If I hadn’t already built my cart the previous week, I would’ve gone somewhere else for an actual discount off my purchase, but I just wanted to get it purchased and done. On the positive side, the people I spoke to you over the phone or nice and helpful, and I like how installation guides were given via email (and on website) for every ordered part

3 octobre 2017
Avis spontané
Noté 5 sur 5 étoiles

Install was easy and awesome

Install was easy and awesome. Step by step instructions included! No other parts needed at all! It is the best bang for your buck! Top of the line exhaust setup!

30 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Fast Shipping, Competitive Price, and Great Service

Product was delivered in 2 days (before shipping info was sent). Turns out it was damaged during shipment. I talked to a rep, sent some pics, and BOOM a new one was waiting for me when I got home the next day.

I can't say enough about the customer service. I will indefinitely be ordering from DieselOps again.

30 septembre 2017
Avis spontané

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