Dig Avis 126

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an issue with a fault on the website. Emailed CS and immediately got a reply and the problem was solved Superb customer service and an excellent product range

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adventure garden : plants for shade & sun. Easy communication..all queries answered quickly and helpful information given. Plants arrived well packaged & protected..the plant by numbers guide ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! Too easy. Measure your bed, choose your planting type, enter the aspect. Done. Plants turn up in tip top condition - impressive packaging providing super protection despite the DPD guy somewhat m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The plants arrived beautifully packaged and are such healthy specimens. The planting plan really made the difference between just being plonked in a pot, to looking professionally arranged. I’m buying... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Service de livraison
  3. Livraison de fleurs
  4. Designer Paysagiste
  5. Paysagiste

À propos de Dig

Écrit par l'entreprise

Dig makes gardening easier.

We help people create beautiful gardens, balconies and outdoor spaces without the confusion, guesswork or high cost that often comes with gardening. Dig is designed for people who like the idea of gardening but don’t have the time, knowledge or confidence to get it right on their own.

Our professionally designed Instant Flower Beds and plant collections are tailored to the size, style and conditions of your space. Simply choose a garden theme, enter your measurements, and we’ll deliver the right plants to your door, ready to plant. Each order includes clear, easy-to-follow planting guides so you know exactly what to do and when to do it.

For those looking for something more personalised, Dig also offers a Bespoke garden design service through Dig Studio. This can range from refreshing a single flower bed or balcony to full garden design and landscaping support.

We don’t believe successful gardens should require expert knowledge. Through Dig Club, we provide ongoing advice, seasonal tips and practical support to help your garden thrive long after planting.

Sustainability is central to what we do. We use peat-free compost and encourage biodiverse, pollinator-friendly planting that supports nature as well as people.

Dig. Beautiful gardens. Delivered.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Super service

Had an issue with a fault on the website. Emailed CS and immediately got a reply and the problem was solved
Superb customer service and an excellent product range

15 janvier 2026
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Réponse : Dig

Thank you for the kind words - we were glad to be able to resolve the issue promptly for you.

Noté 3 sur 5 étoiles

One of the plants arrived damaged which…

One of the plants arrived damaged which we were really disappointed with. The bottom of the box was covered with soil.
Otherwise pleased with the result.

18 décembre 2025
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Réponse : Dig

Hi Stephen, we are sorry to hear this - we are always very happy to replace damaged plants immediately, so I will contact you separately on this.

Noté 5 sur 5 étoiles

The plants arrived beautifully packaged…

The plants arrived beautifully packaged and are such healthy specimens. The planting plan really made the difference between just being plonked in a pot, to looking professionally arranged. I’m buying more for gifts for friends.

8 décembre 2025
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Réponse : Dig

Thank you Tonia for the kind review!

Noté 5 sur 5 étoiles

Adventure garden

Adventure garden : plants for shade & sun.
Easy communication..all queries answered quickly and helpful information given.
Plants arrived well packaged & protected..the plant by numbers guide made it a fun family activity ..little ones loved being helpful matching colours and numbers.
Plants in fab condition, striking colourway and definitely made an instant 'wow'
Highly recommended from start to finish.
Would use again and give vouchers as a gift.

3 novembre 2025
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Réponse : Dig

Thank you for the kind review - we are delighted you have enjoyed the experience!

Noté 5 sur 5 étoiles

Nordic theme instant bed

I’m absolutely thrilled with my new plants and the overall experience with Dig Club! From start to finish, everything was seamless — the planting plan was so thoughtful and easy to follow, even for someone who has never planted a single plant.

The plants arrived in perfect condition, really well packaged, and clearly well established. Two weeks now in the ground and they’ve started flower again and grown. I also really appreciated how accommodating they were with delivery dates — their communication was excellent, and it made the whole process stress-free.

I went for the Nordic Theme instant bed - I love that the mix includes perennials, evergreens, and grasses, giving year-round structure and interest. It’s already transformed my garden, and I can’t wait to watch it evolve through the seasons. Such great value, brilliant customer service, and beautifully curated plant choices. Highly recommend Dig Club to anyone wanting a garden that looks designed and full from day one.
I will be ordering again for my pots.

Thank you

29 octobre 2025
Noté 5 sur 5 étoiles

Excellent service

Excellent service, prompt and efficient delivery. Very pleased

3 novembre 2025
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Réponse : Dig

Thank you for the generous review!

Noté 5 sur 5 étoiles

I really am loving my beautiful…

I really am loving my beautiful Evergreen Gem collection at the moment. I bought for sun and shade. They brighten my view from my kitchen window and show no signs of fading away.
I purchased some Classic and will definitely be getting more of my Dig 'hit' in the spring.
No more wasted money on mistakes at the garden centres from now on.

25 juin 2025
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Réponse : Dig

Thanks so much Karen for the kind words - I'm pleased to hear the plants are still thriving and looking forward to helping more in the future.

Noté 3 sur 5 étoiles

Question the overall value for me personally

No concern over the quality of the plants or delivery of order that was all good but from a cost standpoint you may as well go to your local garden centre & you can see & choose the plants before you pay for them.

I wanted to try dig after seeing it on Dragons Den but I’m afraid I won’t be a repeat customer as I did not see the value for me personally.

6 octobre 2025
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Réponse : Dig

Thank you for the honest review Lisa, it is appreciated. We do always look to provide value for money by curating the plants the suit the situation (e.g. a shady corner) but pricing is something we will continue to review. Thanks again

Noté 5 sur 5 étoiles

Perfect plants on arrival

Plants are already thriving and flowering where they've failed before. Great communication and delivered safe and secure. All plants arrived in tact

6 octobre 2025
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Réponse : Dig

Thank you very much for the review - we are delighted you are gappy with the plants.

Noté 5 sur 5 étoiles

Absolutely fantastic service and plants…

Absolutely fantastic service and plants had delivered by the owner! Singing your praises to everyone I know! Thank you!

3 octobre 2025
Avis spontané
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Réponse : Dig

It was lovely to meet you Karen! Thanks for the kind words.

Noté 5 sur 5 étoiles

Thank you for helping me design my garden

Thank you for all of your help in designing my garden. From start to finish the communication was excellent. The plants all arrived safely and in good condition. The planting process was super easy which was exactly what I needed! I am very excited to watch my garden grow.

30 septembre 2025
Avis spontané
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Réponse : Dig

Thank you Sarah for the the review and positive words - we hope the plants continue to thrive!

Noté 5 sur 5 étoiles

So Helpful and Knowledgeable

The staff at Dig, Fabienne in particular, went above and beyond to help me plan my patio garden. She listened to my ideas and worked with them, guiding me in my decision making and offering advice and alternatives where required. The flowers she suggested are beautiful, reasonably priced and delivery was painless. I couldn’t be happier with the outcome and would use Dig again without hesitation.

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Really fantastic service

Really fantastic service especially for a total gardening novice like myself. Fabienne my designer was so helpful, knowledgeable and full of great ideas especially given my tricky brief for a small London garden with a need for a planting scheme that requires little maintenance. I'm so happy with the results and it even looks like I know what I'm doing!

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Thriving plants

A few months on and my Mediterranean starter plants are thriving! They were a little smaller than expected when they arrived but I needn’t have worried as they soon grew healthily and bloomed. The gaura is my favourite thing in my garden! Communication was responsive and helpful.

12 mai 2025
Avis spontané
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Réponse : Dig

Thank you Anna for this review - we're glad the plants have come into their own! Gaura is one of our favourites!

Noté 5 sur 5 étoiles

Absolutely love my instant garden and…

Absolutely love my instant garden and the quality of the plants were amazing and didn’t lose any. They have flourished. I even split some where I could to make them go a little further.

Not knowing what plants to buy Dig just made it so easy and getting delivery straight to my door.

I’m sure next year they will look even more amazing. They were a little on the pricey side but worth every penny to me to have an instant border. Will use Dig again.

5 août 2025
Avis spontané
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Réponse : Dig

Thanks so much Debbie for the review and we're really pleased to hear you're happy with your Instant Garden.

Noté 2 sur 5 étoiles

Garden design

So disappointed, wanted bright cottage garden bed in shady corner
Alas just fairly dull.
After spending nearly £2000.when complained suggested other plants
Really lovely people to deal with but results disappointing - i have not got the cottage garden - A BRIGHT SUMMER SHOW WHICH LASTS UNTIL TGE AUTUMN

2 août 2025
Avis spontané
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Réponse : Dig

Dear Sheila,

Many thanks for taking the time to leave the review and your thoughts.

As you know, we worked hard to ensure you had the right number and range of plants for the space you had created and that the planting plan was provided both as a printed and digital version.

I know you more recently liaised with Fabienne in regards to the how the beds were looking which - from our side - looked really colourful, vibrant and reflective of the Cottage-style which was especially pleasing as it's a shade aspect plant collection. I liked the images so much that I was planning on asking if we could use them for our socials, so it was admittedly a surprise to hear that you are really disappointed with the result. We of course take this feedback seriously and would be delighted to discuss this further with you - based on the images shared, I do feel that the transformation of the bed was considerable, though of course some plants will be moving past their best as we move further into late summer.

Do get in touch if you'd like to discuss in more detail with myself and Fabienne and thanks again for the feedback.

Henry & Fabienne

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