DiscreteHeat UK, Thermaskirt Avis 

They came and fitted it a few weeks ago which was great and it’s a good source of heat. BUT I am so disappointed now. Some of the valves won’t turn off so the heating is on all the time - we have rung and emailed several times and have not managed so far to get anyone come out & fix it. They suggested they tell our joiner over the phone what to do! It was very expensive- the least they could do is make sure it all works and that we are happy with it. No one got back to me in spite of me leaving 3 messages. Thessaly they‘ll ring tomorrow- I am not satisfied with that at all,

Really helpful through out my experience, always at the end of the phone for you. Will use the product again.

The product is great however the customer service and installation service and after sale is lower than poor. Paid a hefty price for supply and install trusted their approved installer to do a good job and everything was fine until now. We need to move a couple of pipes to complete a kitchen install our plumber on two occasions has gone looking for the drain down valve with no luck. Finally I found two installed next to each other toght to the wall with on damaged but left installed by heir approved installed. This has now been going on for some weeks with no return calls as promised by customer care and no light at the end of the tunnel. After finding this issue we looked a little closer at the install by their so called approved installer and boy to say it’s poor is an understatement. I am now having to have my local plumber take a look and hopefully rectify if he’s happy to take on the challenge and pass the costs to the company via a legal letter if needs be.

The reviews are right, the heat that thermaskirt gives a room is unique. No cold spots, just uniform warmth. Needed a few extra bits and bobs and discreet heat were amazing, no quibbles, they next day delivered the bit I needed. Only issue you can have is getting the right tradesman to fit it. The rooms afterwards are opened up to much more options. Would never go back to normal radiators.

Very good product. Their installation teams workmanship and attention to detail ensured a nice quality job. I would recommend to use "the experts" when installing. Ask for Carl ;-)

Superb product, so much better than radiators, both visually and in terms of thermal performance. Customer service was excellent too. I made an error with my order and had the wrong part for my project, they sent out the bit I needed at no cost to me the same day.

Good team who helped all the way with expert advice. When I had an issue it was quickly identified and put right. Would recommend this system.

I fitted Thermaskirt throughout my house following a recent renovation. It is absolutely fantastic! It heats the house as well, if not better, as radiators, and it looks clean, unobtrusive and smart. Discrete Heat have been a pleasure to work with; I changed my design and requirements on a number of occasions and they helped me though every step with no fuss. The engineer who fitted the first room was professional and helpful, allowing me to fit the rest of the house myself. A great experience and I have already recommended Discrete Heat and Thermaskirt to others. Many thanks!

I have just had the new improved Thermaskirt fitted in some rooms of my house and it is fantastic. Several years ago I had Thermaskirt fitted and I really liked it but the new system with improved output and new corner fittings is even better. Why would anybody have radiators once they have been introduced to Thermaskirt I will never know. The team who came and fitted it were tidy, polite and good to have in the house. Thanks

A very positive experience and great product.
Good communication with my electrician to prepare.
Professional, clean and tidy installation.
A clean streamlined heating method.

We had the Thermaskirt heating system fitted some 7 years ago and it has been absolutely fantastic, running without any problems at all. Recently after redecorating the room we required replacement of the covering top strip, this was sourced and delivered promptly, no fuss no hassle and with the excellent service we associate with DiscreteHeat.

What a great product and great company! Thermaskirts work really well, and the after sales service is superb. Highly recommended.

We're very happy with our Thermaskirt system. We moved to a place with huge radiators and where underfloor heating would have been problematic to fit and prohibitively expensive. Thermaskirt is working perfectly for us.

We had a very good experience with the company, the only thing I would have liked to go better was to have a pre-installation onsite survey which in the end only happened over video call. There were some minor defects in our prep work which were difficult to fix once the floor was laid down, this could have been easily spotted with an onsite inspection.

I think our installer's name is Carl and we were extremely happy with his attention to detail.

Overall we'd recommend this to anyone. It looks great and works as intended.

Many thanks to the staff at Discrete Heat for being so helpful once again. They supplied a spare part free of charge as they see customer satisfaction their number one priority. The product is excellent and the support offered helps maintain it for the foreseeable future. 10/10

Excellent product and a great team with top technical support.
Remarkably straight forward to install, looks good and works well. Better heat output than expected.

All the staff were excellent and managed to provide a spare part for a system that was fitted over 10 years ago.

I cannot thank the staff in this company enough they were so helpful and professional.
The thermostat valve switch was broken on the system fitted in our village hall. I found Discrete Heat on the internet and made a phone call. They were extremely helpful and the result was that a new switch came in the post free of charge and was fitted perfectly onto the valve. I don’t know if they were the original installers but would certainly contact them in any future work was required

Very good firm, very helpful. Second time I've used them and very pleased with the result

Have had a thermaskirt system working great in the conservatory for years.
This year when I went to check everything I noticed a leak on the return manifold.

A quick call to Thermaskirt and the very helpful and knowledgable staff put me through to Stuart who kindly sorted me out with a new manifold.

Great service from every one I spoke to,

We were so impressed with DiscreteHeat in our old home that when building our new home's extension it was essential to fit the system again. Thank you design team that matched our needs to the product. Also, the backup help from friendly, knowledgeable and patient staff via the phone and their videos while fitting the skirting board was splended. We would replace most of our radiators in this home with this system if monies allowed!