Dissh Avis 

I have bought many Dissh items over the years and have loved every single one of them. The customer service has always been amazing. Just recently I asked for a recent order to be upgraded to express shipping and my request was responded to so quickly, with complimentary shipping upgrade. Thank you Grace and Dissh :)

Amazing customer service! Olivia was fantastic with her superb response and quick assistance to my issue. Everything was sorted in less than 20 minutes ! Thank you Olivia.

I was so thankful to have a great experience. They were quick to reply and really helpful in helping me get to the bottom of my issue. Thank you!!!

HORRIBLE return policy. Any business that hides the return policy is one you should avoid. Any links they provided (after 2 back and forth emails) brought me to a Refunded app that would not accept any of my credit cards for refund. Now I’m stuck with an item I cannot use. DO NOT SHOP HERE!

Excellent
They are so quick!
And gentile
Thank yo so much
Love Dish ! Love love
Is the queen of summer for me

Excellent customer service and communication.

That’s what stands out to me most about Dissh. As a new customer, I’m still figuring out my sizing, but I absolutely love their linen and 100% silk pieces.

A tip for others (and myself!): Always follow the recommendations in their Fit Notes section—ignoring that was the only mistake I made.

You can buy from Dissh with total confidence. Just keep in mind that if you’re ordering from the U.S., returning items might not make financial sense, so double-check those fit notes before ordering!

Evie and Mary-Jean were amazing throughout the process! I originally had order a larger size due to recommendation because I’m pregnant and was shopping for my baby shower. Turns out the shirt is we too large and I needed to size down but I had bought it during the Memorial Day sale. Not only were they helpful to make sure I had the correct size, they were extremely friendly and made sure I was taken care of immediately so that I would get my item on time before my shower! I am so grateful because the top ended up being PERFECT for the occasion. Thank you Evie and Mary-Jean! I greatly appreciate you!! ☺️🤍

I live in the US and I am absolutely floored by the efficiency of Dissh’s shipping. I received my items in less than a week. Unfortunately one of items didn’t work out, but the return process was super straightforward and Sophie’s customer service was excellent. I love the other items that I ordered and will definitely shop Dissh again. Highly recommend!

AVOID AT ALL COST!!! CHEAP PRODUCTS! I received two pairs of pants I was super excited about for some of the events around my wedding. One of the pants had the longest waist that even if i pulled them all the way up to my chest there was still a sack hanging (I'm 5'8" and that wasn't the style of the pant). The other pair that were supposed to be flowy were incredibly heavy with a cheap fabric. I reached out to their AWFUL customer service that was rude and unhelpful. Despite all the information I provided they still charged me a $20 restocking fee.

Love this company, I’ve bought quite a few items in store and on line lately , one was faulty and they sent a new one within 24 hours , the customer service is outstanding, communication excellent, the quality of the clothing is beautiful and their return/exchange policy is great

Terrible return process - it took them over a week after the item was returned to process the refund, and by the time it happened, the product I wanted to buy instead was sold out. The quality of the items varies; most are very cute when brand new and look average after the first wash. I'll just use up the voucher and will never purchase anything again.

I never write reviews of clothing retailers as I've never had such a bad and frustrating experience as this.

First of all, the clothes all fit so differently from one another, when my sizing is usually super consistent (a very avid online shopper here). Things arrived and I was genuinely perplexed if I'd ordered the wrong sizes because everything just fit so badly and was so big. Тhe quality was also not on par with what I expected for the price I paid. I thought - no problem, this can happen - I will just arrange a return. I was then completely shocked that, given the more premium price point of the clothes, returns were not free and cost GBP 15.00 + on top of that, there was not even the option to have the return parcel collected, I have to go drop it off. If I'm paying for a return, I'd at least hope they'd save me the hassle and come collect it. But no! Never in my many years of prolific online shopping, have I had this happen.

Given the positioning of the brand, you'd think that returns would be smoother and free... especially as now reading online I see many many other people having similar problems with sizing. As an online retailer you simply either need to get your sizing right or offer free returns. SAVE YOUR HARD EARNED MONEY, there are SO many other great brands out there.

Dissh customer service was very helpful & went above and beyond! When I messed up my shipping information on my order, customer service responded promptly via chat and helped fix the issue. Good customer service is hard to come by, i’ll be shopping with Dissh again :)

I do like most of the items I purchased from this place (and I purchased a lot!!) - it’s quite overpriced for some, but since it’s good I decide not to think about the price.

But what’s frustrating is the return process. 1) you need to post a return within 7 days - which is not normal period anywhere in the world 2) you pay £15 to send it back with the company they choose - DHL doesn’t do digital prints so I had to run around looking for a printer - taking into account the price of clothes, seems like a poor customer service not to create a proper return service 3) now my return is cancelled because seems like DHL screwed with delivering it.

One very unpleasant experience and I’m certain I will never buy anything from DISSH.

Really bad customer service, offer to cancel my order as I choose the wrong size and encourage to reorder again.
After placing another order the day after they send email to inform that the order has been dispatched in less than 24h and they can’t do anything. So now I have 2 orders coming up.
Do not use this website!

First order and very impressed. I love the bomber jacket. The lining is so soft that it feels like a warm hug when I put it on. Ip was a bit sticky but seemed to ease with use. Love the collar and cut. Would definitely buy from dissh again.

Dissh has wonderful, unique high quality fashion. They are very helpful to address sizes and measurements for the perfect fit, their customer service is amazing. I'm a fan of every piece I've purchased.

Ordered for the first time. Shipping to the U.S. was free, but returns cost $20!!! They also use DHL for returns, which was surprising. I had to drive 40 minutes to drop off the package. I’ve ordered from international brands before and never dealt with such an inconvenient return process.

The refund process was also frustrating. They use a third-party service that only allows instant refunds to debit cards, even if you originally paid with a credit card. And they ask for your SSN “for verification purposes,” which felt really weird to me.

Also, the $200 top arrived packaged like a $7 H&M T-shirt. Overall, the whole experience felt pretty disappointing for the price.

I’m extremely disappointed with my experience with Dissh.

I purchased a jacket worth $270 and qualified for express shipping because my order exceeded the minimum spend threshold. The parcel was shipped quickly, but on the day of delivery Australia Post never rang the buzzer to my apartment, and the package was simply left unattended in the mailbox area of the building. At the time, I was travelling overseas and offline, and my partner had no idea the parcel had arrived. Within just 4 hours of delivery, the package was stolen.

When I contacted Dissh, I was shocked to learn that under their terms and conditions they take no responsibility for stolen parcels. Essentially, once the item is delivered, the risk falls entirely on the customer.

What makes this worse is that express delivery is clearly used as an incentive to encourage purchases (“get it fast”), yet Dissh chooses not to require signatures because it increases their shipping fees. I find it unacceptable that items of this value are allowed to be left without the need for a signature.

I’ve ordered many lower value goods from companies like THE ICONIC and they have never been left without proper delivery procedures.

It’s a difficult time financially for many people and every dollar matters. Dissh products are not cheap, and instead of helping resolve the situation or replacing the item, they seem willing to lose a customer over a jacket they likely have plenty of stock of.

I’m now out $270, without the jacket, and the only party that benefited from this situation was Dissh. Very disappointing customer service and delivery policy.

I bought a pair of glasses from one of the Dissh stores. I was given a brand new pair but when I tried them on later that day, the arms of the glasses were very crooked, so the glasses were visibly slanted on my face. I took them back to the store and asked to swap for another new pair. When I opened up the second new pair, they were also very crooked. The shop assistant gave me a third pair to try on, and yes, those were also crooked...
I politely asked for a refund, as all of the glasses were clearly faulty and I was not going to pay almost $200 for crooked glasses.
The shop assistant denied my refund and denied them being faulty, saying “You just have to bend them into shape for your face.” Such BS… Why should a customer be expected to forcibly bend sunglasses to fit correctly??
I had to push so hard for a refund. Eventually the manager begrudgingly refunded me, but she was so abrupt and rude and still tried to gaslight me into believing that “the glasses need to mould to your face.”
Not a great customer experience… If you buy glasses from Dissh, try them on first, as the quality is not good.