Divinelane Avis 

I wouldn't give them a single star if I could, but there is no option here to give less than a 1-star rating. I want to inform you all that on July 16, 2026, I made a payment of ₹5,085 (Transaction ID: 619743467716) to them for a 9-carat ruby gemstone; I arranged the remaining balance via an EMI plan with Snapmint (6 installments of ₹2,621) and had also ordered a Rudraksha. However, they delivered a 7-carat gemstone to my home on August 9—with a delay of nearly a month—instead of the 9-carat one I was supposed to receive. I returned the 7-carat gemstone and the Rudraksha on August 11, 2026, but they repeated the same mistake; on August 31, 2026, they once again delivered a 7-carat gemstone to my home instead of the 9-carat one, and this time, they didn't even send the Rudraksha at all.
I am amazed that such a large company could make the same mistake repeatedly. Right now, I am paying EMIs for a gemstone that I haven't even received.

That is why I would advise you to buy gemstones from a local shop instead of from them; otherwise, your money will get stuck, and you will face a lot of hassle.

I was assured that my advance payment would be refunded. However, it has now been more than 2 months, and I still have not received my refund.

I recently purchased a Yellow Sapphire from DivineLane, and my experience was excellent. The quality of the stone is very good, and I am happy with my purchase.

The customer support team is also amazing. They are polite, helpful, and always try their best to solve customers' problems quickly.

In my opinion, DivineLane is one of the best companies for buying gemstones. If anyone is planning to purchase a gemstone, I would definitely recommend DivineLane. My overall experience has been very good, and I am fully satisfied with their product and service.

I bought rashi bracelet, it is quite authentic and looks good.

Just received ring from them, product name was neelam. Ring quality is good and product comes with certificate.

Very bad service , fools people with wrong information, unprofessional astrologer they have , only interest to sell their products .

​I am extremely disappointed and frustrated with the service (or lack thereof) at Divinelane.co. I have paid a substantial amount of ₹13,000, but the company is neither giving credit note for cancelled order nor returning my money.
​Despite being promised a smooth process, I have been treated poorly by a person claiming to be a Senior Manager and another representative named Tejasvi Jain. Tejasvi initially promised that everything would be handled professionally and agreed to issue a credit note for an order I no longer wish to pursue. However, as soon as the commitment was made, both individuals stopped taking my calls.
​It is highly unprofessional for a brand to take a customer's hard-earned money and then go completely silent. I have tried reaching out multiple times, but my calls are being intentionally ignored.
​Pros: None.
Cons: Unprofessional staff, zero accountability, and total lack of communication after taking payment.
​Beware of this site and their representatives (Tejasvi Jain and the "Sr. Manager"). Save your money and go elsewhere.