DLG Auto Services - Basildon Avis 

Thoroughly helpful and efficient from start to finish. My car came back looking like new

Amazing experience with this company from start to finish. They organised the collection of my car, kept me updated throughout with a link to progress that I could check at anytime. The work carried out is exceptional and I am so grateful for how clean the car was when returned too. Thank you.

Arrived on time, provided courtesy car, great job done quickly.

Delivery and collection of courtesy car was great, repair was great, kept us up to date with repair progress. Customer care was second to none. Thanks very much!

Awful service it took them an over a month to fix the car had to send the car back 4 times and because of that I lost out on over a month of my insurance period and the insurance company would not extend my insurance what a disgrace the garage and Churchill insurance !

Good afternoon, your recent repairs to my vehicle during September were excellent as was everything else. I have nothing but praise on your professional handling together with progress updates.
Many thanks to you all, T Douglass

Keeping me updated and phoning prior to dropping and asking if it’s suitable time to drop off vehicle and pick up.

always answered phone quickly and very helpful
gave me a finish date and met it
very efficient collect and return system

Customer service

Good service from initial assessment to return of vehicle.

Made the car looks like a new car, brilliant paint work, excellent service.

I had to modify the bumper to allow clearance for to retractable tow hook. I have no doubt they would have taken it back to finish the job properly, but not prepared to have the vehicle off road any longer.

Gary and his team at DLG Auto Services Basildon Essex
Looked after my car and repaired it well before the estimated time, when the car was returned it was in pristine condition. I'd recommend them to everyone that needs a crash repair centre
5 star for customer care
5 star for service
5 star for workmanship

They were super helpful and dealt with everything and all the concerns that we had. Collection and delivery of the car was smooth.

Company kept me updated as promised at the start. Staff are friendly and helpful and deadlines are kept. Only downside is I was promised a follow up call over an issue when car was brought back, this hasn't happened.

DLG were excellent from get go.
Their communication, from picking up car, communicating with garage and dropping off vehicle was to perfection, they delivered as they promised. The work was perfect alongside there customer bedside manner amazing, they genuinely care about cars and their customers.

Both the collection and delivery were carried out by very professional and friendly drivers who were both polite and efficient. The car was returned in complete when said and it was clean the repair looked as if nothing has been wrong so, as new. I would definitely recommend DLG

Amazing experience right through from when the driver collected the vehicle up until it was delivered ,I was kept up to date throughout the repair , would definitely recommend