Happy to recommend these guys. Fully kept up to date with work needed, pick up and return as scheduled, transporter drivers friendly and courteous, car spotless when handed back and most importantly t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAldermoor Way, Longwell Green, BS30 7DA Longwell Green, GB
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Lisez les avis des autres
-DLG has staff that are full of knowledge who came down to my level in order to inform me what they were doing with my car. -My car was picked up from my house and returned saving me hustle of en... Voir plus
L'entreprise a répondu
Had body repair on my MGHS. Absolute superb job from start to finish . Job complete in 3days( unbelievable) first class workmanship. Updated daily courtesy car v good . Attitude staff credit to comp... Voir plus
The plastic handle to the drivers seat adjuster was either cut off or broken during repairs to the vehicle. I sent photographs as requested but have had no replacement or response for over 2 weeks. T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Coordonnées de contact
Aldermoor Way, Longwell Green, BS30 7DA, Longwell Green, Royaume-Uni
- 03453030443
4,6
Excellent
381 avis
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5* and more!
Cannot explain in words how much I would recommend DLG Auto Services! Had such a great service from them from start to finish. My car was unfortunately hit in an accident and with the repair performed, you would never even tell!
My car was collected from my work place, I was handed a courtesy car, and then once complete my own car was driven back to my home address & handed over! Such great service. Both guys (they were different each time) who picked up my car and dropped it off were so friendly, and every time I spoke to the receptionist, she was lovely! Would 100% use again in future. Thank you!
15 novembre 2024
Faultless service
Great communication. Punctual pick up & delivery. Versatile to accommodate all our last minute requests. Great repair. Above all the rest I would say.
26 novembre 2024
Great service
Great service, work undertaken with no issues and speedily done. They kept in touch throughout and I was very pleased with the car on its return!
14 novembre 2024
Avis spontané
Absolutely excellent service from start…
Absolutely excellent service from start to finish with DLG Longwell Green Bristol.
Massive thank you to Rob who dealt with my damaged van and who was very patient and understanding of my unfortunate situation. Huge thanks to Cheryl on front desk who was extremely helpful too .
Excellent company who I throughly recommend to others in need of there services.
It's so refreshing in these modern days to deal with a reliable, genuine and professional company who actually call and message when they suggest.
Thanks again guys
Steve Green
13 novembre 2024
Avis spontané
No hassle throughout the whole process…
No hassle throughout the whole process including the supply of the courtesy car. Fast and efficient service.
19 novembre 2024
Great service.
Great service.
I was regularly kept updated for the duration of the repair.
13 novembre 2024
I was really impressed with your…professionalism.
I was really impressed with your service.
It couldn’t have been smoother. Super impressed with the work you did.
13 novembre 2024
Seemless service
6 novembre 2024
Very good service
Very good service. Always polite and helpful and repaired my car quickly and well.
29 octobre 2024
Delays in obtaining parts
Delays in obtaining parts, but kept up tp date with the situation.
29 octobre 2024
Amazing job
DLG done an amazing job, my car is fully repaired and as new, wonderful and back in under a week!
9 octobre 2024
Avis spontané
Excellent job and they keep you fully…
Excellent job and they keep you fully informed throughout. Very helpful and considerate.
Peter Lovell
24 octobre 2024
Avis spontané
DLG were brilliant
DLG were brilliant. Friendly, helpful, punctual from start, picking my car up, to finish, bringing it back again. The repair was done speedily and the end result was fantastic. I was impressed with every contact I had with all involved with the repair of my car. Thank you.
22 octobre 2024
Excellent service start to finish
15 octobre 2024
Toal efficiency
I was treated with total courtesy. The car was collected and returned on time. I was pleased with the repair.
15 octobre 2024
Great job and performed in good time
15 octobre 2024
I found DLG very helpful
I found DLG very helpful, efficient and courteous.
The repairs they arrived out were extremely good and the car looks better than ever. Thank you DLG.
8 octobre 2024
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