DLG Auto Services - Teesside Avis 

Fast and efficient repair to the highest standards

Hassle free pick up and drop off of my car for repairs. Provision of a nice courtesy car for the duration.
Kept informed of progress whilst work was carried out. Quality of the work was excellent.
Really happy with the service provided by DLG

Complete satisfaction for the repair of my car right from the start. From the acknowledgement I received from the company after I reported it to Churchill.
Excellent update as the repair was in progress
Excellent pickup of my car and the delivery of the courteous car as I requested.
Excellent return of my repaired car after 2 weeks and that was over the xmas period

This company went above and beyond for me.All the staff showed great respect .I can't praise them enough I would highly recommend them .

Collection of my vehicle and simultaneous delivery of hire car prior to repairs and subsequent return of my car and collection of the hire car was very satisfactory.
My car was returned in pristine condition following the repairs in less than a week.

Excellent initial response from your collection and delivery people. Disappointing experience with repair as it was returned with the repair incomplete as it required other parts that were suposed to be on back order. When I cntacted you a week later, I was told nothing had been ordered. After some discussion, the part I could see was missing, was ordered and fitted successfully. However, when the car was initially returned I was told 2 items were to be ordered. The 2nd item is not known or obvious to see, so I'm left not knowing whether something remains outstanding or not. Somewhere along the line communications within the repair centre have broken down leading to a disappointed customer.

Collected car when arranged and delivered courtesy car at the same time. Works were completed earlier than estimated, and loan car picked up at same time. Work was done to satisfaction and with a five year guarantee.

Kept well informed from start to finish everything made easy vehicle collected on time and deliver on time also excellent service from Karen at DLA Stockton and your driver Jason who was professional polite and a credit to your company

Poor communication and car returned with removed door trim just thrown on back seat creating a dirty mark on red leather seats which luckily I was able to remove

DLG repaired my car following a crash and supplied me with a courtesy car. Whole process was simple and stress free. Leonie was a star and was very patient with my steady stream of questions.

Very painless experience from start to finish. Car was picked up and a courtesy car delivered to my home, communication was good and all the staff were very friendly. Really happy with the work and the car was sparkling!

Car collected on day and time agreed. Kept informed of work required on the car. Turnaround on repair was very impressive and work carried out to a high standard.

Being told what works were being done and
When . Work done quick and very good

Excellent customer service and a first class repair.

Very efficient. Responded really quickly and kept me.infomed of each step of repair.

They picked up at the agreed time, gave me an estimated time for the repair and returned my car on time.

Pleasant people always seem to have time for you. Excellent communication, give you realistic time scales.
Car appears to be in as new condition.