Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... Voir plus
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... Voir plus
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Coordonnées de contact
Lock Lane 15, CV34 5AG, Warwick, England, Royaume-Uni
- 0345 878 5599
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had my car brought there after an…auto accident
I had my car brought there after an accident. They could not get the check engine light to go off. I brought the car back four times, for a week each time. They could not figure it out and got upset and hung up on me for asking them to bring to the dealership and find out what was going on.
After that my insurance company allowed me to take the car to another repair shop. North Side Auto Body had it fixed in three days with no problems. I don't know what to say except it was the worst experience.I've ever had with any business.

Réponse de DLG Auto Services - Warwick
Having driven for many years and never…
Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough about the service that DLG gave from start to finish. Thank you so much for making this elderly customer happy and relaxed.
Sylvia simons ( suzuki Swift)
Great repair
My car was repaired to a top standard and very quickly. I was kept informed of the repair progress and everyone I spoke to were polite and knowledgeable.
The 3 star is only due to the time it…
The 3 star is only due to the time it took for my car to get repaired- 9 weeks! It was partly due to the Jaguar LR cyberattack.
The quality of the repair work was absolutely top notch. Staff were ✅ ok

Réponse de DLG Auto Services - Warwick
Repairs made after accident
Had my car collected, repaired and returned exactly as per the information I was given. Everyone I spoke to were polite and friendly and kept me informed from start to finish. Thank you DLG for providing such an excellent service.
Excellent service throughout
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was efficient & polite. Thank you.
Repair to Toyota rear quarter
I recently had my Toyota Yaris repaired by DLG Services following damage to the driver’s side rear quarter. The quality of their work was outstanding — the repair is seamless, and my car looks as good as new. The team were extremely professional, polite, and efficient throughout the entire process, completing the job quickly and to a very high standard. I would not hesitate to recommend DLG Services to anyone looking for expert, reliable vehicle repair.
Like the day I collect from the showroom
My DLG experience was easy, straightforward, and without problems. I was kept informed throughout the repairs which has been completed to an amazing high standard, and ahead of schedule, I’m extremely impressed with the quality of workmanship and professionalism of DLG. They’ve repaired my vehicle to showroom appearance external and on the inside - family and friends are equally impressed.
Great service from start to finish
Great service from start to finish. Lots of updates about timing of vehicle collection, estimated works time and vehicle bought back very clean and in quick time.
Excellent service
Excellent service , very polite and professional, most importantly kept us updated on the repair work , a very good repair job
Excellent service from the start of the…
Excellent service from the start of the process to the return of my car
Repair work carried out was excellent
Repair work carried out was excellent. The service was efficient and the team provided regular updates. Would highly recommend
Excellent Excellent communication and service
Excellent communication and service
Great staff and car back to new
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it sooner to do the hospital journey. They worked with me to help and the staff particularly the man that collected the car was brilliant and extremely helpful and friendly. Car came back looking beautiful and I would recommend this company to all.
Could not fault the service levels and…
Could not fault the service levels and was blown away with their speed and efficiency
Excellent communication throughout…
Excellent communication throughout repair process. Helpful and polite staff. Happy with repairs.
From start to finish
From start to finish, the whole repair process went smoothly and was enhanced by the staff concerned, who were friendly, efficient and sensitive to our situation
Excellent outcome
Although it was several weeks before they could begin the repair and they only undertake insurance related work, the workmanship and quality of the repair was excellent and I am delighted with the outcome.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







