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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

In India DUNS number Service by DnB is very disgusting, people working there they dont read mail, no update no reply, even their form has technical issues, not able to submit documents, and they d... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Hold jer langt væk fra deres kreditrating program til erhvervsdrivende. Jeg har aldrig oplevet så voldsom(og uetisk) markedsføring som hos Dun & Bradstreet (Denmark). Dertil kan tilskrives trusler og... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I think this company will be the first in the worst companies list in India. When you try to apply for DUNS number which has been made mandatory for Google Play Store & Apple Store Apps, and the proce... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

For 8 years they have refused to delete my company records which keep directing new clients, online search results etc to a competitors phone number, website and street address. No humans t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Écrit par l'entreprise

Dun & Bradstreet, Inc. is a company that provides commercial data, analytics, and insights for businesses.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 58 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Shocking company

Shocking company. My company was given a poor credit rating by them. (Company is year on year profitable, no adverse information whatsoever). I contacted them and followed the correct channels to query our rating. 3 times I've contacted them, zero acknowledgements or reply to any of them.
Companies use the information they supply to make business decisions, it's scary that they can be so influential, yet so poor at administering their business.

16 juillet 2025
Avis spontané
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Réponse de Dun & Bradstreet

Hi Ian, we’re sorry to hear about your experience and understand how concerning unresolved questions about a business credit profile can be. This is not the outcome we aim for, especially when inquiries have already been submitted. Please contact feedback-reviews@dnb.com so we can review this further.

Noté 1 sur 5 étoiles

Credit Insights Plus is a total scam

Credit Insights Plus is a total scam. You pay $1500 to be allowed to submit invoices, but it just rejects everything you submit, and they tell you NO information about why. I get invoices from tons of companies but it doesn't accept ANY OF THEM!!! WHY??? It has four (4) transactions that I've ever done, worth $250 - yes - two hundred fifty dollars - when I've paid over $700,000 to vendors over the past few years. I even connected all my business credit cards and uploaded statements - but nothing changes. These people should be reported to the BBB. This is outrageous. No help from customer service whatsoever. Zero information. Couldn't be more frustrating.

15 août 2025
Avis spontané
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Réponse de Dun & Bradstreet

Hi Nick, we’re sorry to hear about your experience and understand how frustrating it can be when submissions and results don’t align with expectations, especially after significant investment of time and resources. This is not the experience we aim to provide, and your concerns are important to us. Please contact feedback-reviews@dnb.com so we can review your situation in more detail.

Noté 1 sur 5 étoiles

Credit Insight Plus

Credit Insight Plus: Impossible to get a straight answer from customer service. It is obvious they are using a bot/AI to handle email/online inquires. Document submissions repeatedly denied with scripted response. Even when corrected (actually got a rep to say reason), it was corrected/resubmitted, again denied, because I'm sure its just hitting an AI scan and declining. It has been an endless loop of trying to submit, resubmit documents and can not link bank accounts. Biggest issue is that "customer service" is completely incompetent and refuses to escalate to manager/actual human being to respond.

8 août 2025
Avis spontané
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Réponse de Dun & Bradstreet

Hi, thank you for sharing your feedback. Trustpilot isn’t monitored as a customer support channel, but we do want to ensure concerns related to our products and services are directed appropriately. For further review or assistance, please contact feedback-reviews@dnb.com

Noté 1 sur 5 étoiles

Man that is a crappy website

I have to echo everyone else here. Although I am able to login to the website, I cannot update my company profile.
1. If I do a DUNS number lookup, I'm asked "my company" or "other company." If I say my company, nothing happens. But I can lookup my company as an "other" company.
2. If I click "update company profile," I get a screen that is supposed to verify my identity. But it wont let me enter my address. The street line goes red, with no explanation as to why, once you enter it.
3. I called the number on the top and as soon as the guy realized I wasn't going to buy anything, he hung up on me.
4. Eventually I got to a person who could help. Obviously outsourced to the Phillippines. He did not verify me, but took down all the stuff I wanted changed and created a "ticket" and gave me a number. He said sometime in the next 10+ days someone would call me to verify the data. Why not just verify it now? Why do I have two wait 10 days for a random phone call?

6 août 2025
Avis spontané
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Réponse de Dun & Bradstreet

Hi Curtis, thank you for sharing your experience. While Trustpilot isn’t a customer support channel, we want to ensure concerns around profile updates and verification are directed to the right place. Please contact feedback-reviews@dnb.com so our team can review this further.

Noté 1 sur 5 étoiles

This company website is trash

This company website is trash, I was trying to update my info for weeks all the website did was belch and fart yet never deliver the results. I made changes and it changed the information back to the old info. Finally I called the customer service line and was redirected to the Philippines. How is relaying calls to a foriegn country helpful with American business. Customer service was trying to be helpful, it was just a problem that had gone on waaay too long trying to update my info.

28 juillet 2025
Avis spontané
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Réponse de Dun & Bradstreet

Hi Clif, thank you for sharing this feedback. Accurate business information is important, and while Trustpilot isn’t monitored as a support channel, we want to ensure concerns are reviewed through the proper route. Please reach out to feedback-reviews@dnb.com for assistance.

Noté 1 sur 5 étoiles

Ptja vad säger man

Ptja vad säger man. Ett företag med 1,1 i betyg av 5 det är rätt talalande så jag väljer att inte yttra mig. 1,1 av 5.....

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Urusla

Urusla, ökar din kreditovärdighet varje gång dom blir inblandade. Bara att kolla deras betyg på Trustpilot...1,1...wow.

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Sehr unseriöses Unternehmen!

Sehr unseriöses Unternehmen!
Ich habe auf Arbeit einen Brief erhalten, in welchem mir mitgeteilt wurde, dass ich das Recht hätte der Verarbeitung meiner Daten für Werbe- und andere Zwecke zu widersprechen.
1. Kann ich mich nicht erinnern, jemals mit diesem Unternehmen in Kontakt getreten zu sein
2. Habe ich niemals meine Zustimmung zur Kontaktierung oder gar zur Speicherung oder Verarbeitung meiner Daten gegeben
3. Ist es eine Frechheit, dass man nicht vorher zumindest um Erlaubnis gefragt wird, sondern das Unternehmen anscheinend munter alle Daten über einen speichert, die es finden kann!

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Ein Beleg wurde von D&B falsch eingelesen

Ein Beleg wurde von D&B falsch eingelesen was zu einem tiefen Rating (Zahlungsausfallgefährdet) unseres Unternehmens führte. Ein A-Kunde von uns, welcher unser Unternehmen gut kennt, wurde darauf aufmerksam und hat uns informiert. Die Antwort von D&B war: es ist ein Fehler unterlaufen, welcher nicht sein sollte und wird korrigiert. Für mich ist die Systematik nicht seriös, wenn bei einem seit Jahrzehnten bestehenden Unternehmen eine falsch eingelesene Rechnung zu einem solchen Rating führt. Dies offensichtlich, ohne dass noch ein Mensch drauf schaut, bevor das Rating angepasst wird. Das Resultat aus Systemgläubigkeit gepaart mit schlechten Prozessen mussten wir leider erleben. Trotz mehrfachem Nachfragen haben wir keine klare Antwort erhalten, was D&B gedenkt zu tun, damit dies künftig nicht mehr passiert. Enttäuschend!

28 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Finns det noll stjärnor hade ni fått…

Finns det noll stjärnor hade ni fått det. Ni är ett blufföretag och skall polisanmälas! Ni påstår att företaget Allente begärt dessa uppgifter om personer, vilket de förnekar! Ni är en bluff och skall bort från marknaden. Kommer göra allt för att ni ska åka så långt ner i kloaken att ni inte kommer att kunna resa er upp igen! Ni är en SKAM!

9 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Umulig å si opp

Gikk med på en avtale for et par år siden som ble helt bortglemt, og når ny faktura for et nytt år kom, var det selvfølgelig for sent å si opp. Har heller ikke fått noe påminnelse om at avtalen skulle bli fornyet et år til.

Løsningen er også utrolig utdatert og bortimot ubrukelig.

30 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

What a shit company!

What a shit company!! No other way to put it I’m afraid, had a credit report completed on my company and lost a contract due to this. Stated my company would go bust in 12 months, what do they have a crystal ball, clairvoyant’s working for them?? When questioned how they get the info it’s from credit checks and companies house, well my company’s turnover has gone up 3 years in a row my credit is good and this is even shown in their own report but yet they still slander my company and will not change it stating their team of expert analysts blah blah,

I have tried for 2 months to resolve this and all I get is we are looking into it, we will call you back. Well I’m now taking legal action for loss of earnings.

29 mai 2025
Avis spontané
Logo de Dun & Bradstreet

Réponse de Dun & Bradstreet

Hi Danny, we’re sorry to hear about your concerns regarding your company’s credit profile and the impact you described. Questions around credit assessments are taken seriously, and we want to ensure they’re reviewed appropriately. Please contact feedback-reviews@dnb.com so your concerns can be directed to the correct team.

Noté 1 sur 5 étoiles

Worst Customer Service

The Canadian website will not even allow me to login. The customer service is useless. There needs to be an alternative to this company. Useless monopoly.

1 mai 2025
Avis spontané
Logo de Dun & Bradstreet

Réponse de Dun & Bradstreet

Hi Ahmed, thank you for sharing this feedback. We understand how frustrating access issues can be. Trustpilot isn’t monitored as a customer support channel, but please contact feedback-reviews@dnb.com so this can be reviewed further.

Noté 2 sur 5 étoiles

D&B: Don't & Bother.

My engagement with Dun & Bradstreet commenced approximately two years ago, primarily driven by the assertion that a D&B number was a prerequisite for an SBA loan application. Despite this extended period, the precise function and value proposition of this organization remain remarkably opaque. A particularly concerning experience involves one of my businesses, which has been essentially dormant since its inception. Nevertheless, Dun & Bradstreet's reporting indicated a decline in this entity's "Delinquency" and "Failure" scores. Frustratingly, their 'business credit report' offers no substantive information or clarification for these changes. This lack of transparency creates the distinct impression that the reporting mechanism serves more as a pretext to encourage subscription purchases from their extensive, and seemingly ever-expanding, portfolio of services.

Navigating the Dun & Bradstreet website has been an exercise in frustration. The user interface appears intentionally convoluted, seemingly designed not for user clarity, but rather to reinforce the necessity of their various paid offerings. The 'free' credit report provides virtually no actionable information; critical details pertaining to one's own company are deliberately obscured, thereby compelling users towards a paid subscription to access meaningful data. After two years, my experience with Dun & Bradstreet can only be characterized as a significant investment of time with no discernible return. The platform's utility has proven elusive,

22 mai 2025
Avis spontané
Logo de Dun & Bradstreet

Réponse de Dun & Bradstreet

Hi Jordan, thank you for taking the time to share detailed feedback about your experience. We understand concerns around transparency and clarity in business credit reporting. Trustpilot isn’t monitored as a customer support channel, but if you’d like these concerns reviewed, please contact feedback-reviews@dnb.com.

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