Dogfest Avis 2

Purchased tickets in 2025 and the organisers cancelled the venue twice due to weather conditions. I was given the option of a refund or to carry over to this year. The dates for 2026 have just been announced and unfortunately I’m unable to make any of the availability….. requested a refund and now it’s not possible. Come on Dogfest…. that’s incredibly misleading. How many other people have you taken their hard earned cash from. This is not good enough and I will not be a returning customer….. very disappointing .

I attended this festival last year (2025) & loved it. So much so I booked tickets to attend a second time in 2025. This however was cancelled twice because of weather conditions, once because it was too hot, & once because it was too windy. Completely understandable, we cannot control the weather. At the time I was offered the choice of a refund or transfer tickets to 2026 ( reasonable). I opted for the transfer. After checking this years dates however, I am unable to attend because of other commitments so today requested a refund only to be informed that I am not able to receive a refund purely based on the fact that I am unable to attend & if I wanted a refund I should have requested it at the time the event was cancelled last year. I was able to attend when the tickets were purchased but the event organisers cancelled the event. I do not understand why I am no longer able to get my money back. Very, very frustrating