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À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux

Écrit par l'entreprise

At Dolcewe.com, we take pride in offering an exquisite range of custom home decor products, with a special focus on our stunning collection of custom curtains. What sets us apart from others in the market is our unwavering commitment to quality, craftsmanship, and personalized style. What We Sell: Custom Curtains: Elevate your living spaces with our made-to-order custom curtains. Choose from a wide selection of fabrics, patterns, and designs to suit your unique taste and preferences. Home Decor Accessories: Discover a carefully curated assortment of home decor accessories, carefully selected to complement and enhance your interiors. Interior Design Inspirations: Immerse yourself in a world of interior design inspirations with our captivating content, providing ideas and tips to create your dream home. What Makes Us Apart: Personalized Elegance: Our custom curtains add a personalized touch to your home, reflecting your individual style and making a statement that is uniquely yours. Superior Craftsmanship: We take pride in the craftsmanship of our products, ensuring every curtain is crafted with precision and attention to detail. Exclusive Designs: Our curated collection features exclusive designs that you won't find elsewhere, creating an air of exclusivity and sophistication. Customer-Centric Approach: At Dolcewe.com, our customers are at the heart of everything we do. We go the extra mile to ensure your satisfaction and provide exceptional customer service. Timeless Sophistication: Embrace timeless sophistication with our home decor products, designed to transcend trends and remain elegant for years to come. Discover the Dolcewe.com difference and create a living space that reflects your refined taste and individuality. We invite you to explore our collections and experience the beauty of personalized home decor at its finest. Welcome to Dolcewe.com, where elegance meets expression!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Great experience overall

Great experience overall and I love my curtain track rod! The owner is super responsive. I reached out before my purchase to verify some information and the quick response and information shared gave me full confidence in placing my order. I received my order and 2 of the track rods were stuck inside of each out and I could not free them from each other. A new set was send immediately and my curtains are now hung and look exactly how I imagined. Quality of the product is great and installation was easy. I know I will get years of use out of my new track rod. Thank you Dolcewe!

14 mars 2026
Avis spontané
Logo de Dolcewe

Réponse : Dolcewe

Hi Holly, thank you so much for taking the time to leave such a wonderful and detailed review — it truly means the world to our small team! 🌟

We're so happy to hear that you love your curtain track and that everything looks exactly how you imagined. That's exactly what we aim for!

We do sincerely apologize again for the two rods arriving stuck together. We take product quality and packaging very seriously, and we're pleased to let you know that we have since improved our packaging process to make sure this doesn't happen to any future orders.

Customers like you, Holly, are the reason we work so hard every day. Thank you for your patience, your kindness, and for giving us the chance to make things right. We hope you enjoy your curtain track for many years to come! 🏠✨

— James & the Dolcewe Team

Noté 1 sur 5 étoiles

These shipping and customer service are…

These shipping and customer service are awful

We have been waiting for weeks and are in New Jersey (they are shipped from NY)

5 février 2026
Avis spontané
Logo de Dolcewe

Réponse : Dolcewe

Hi Matt,

We sincerely apologize for the frustration you're experiencing. I completely understand how concerning it is to wait for your order, especially being so close to our New York facility.

We actually reached out to you via email on February 3rd to provide a detailed update on your order, but I want to address your concerns here as well for transparency.

Here's the status of your custom curtain track:

Your order was placed on January 24 and shipped on January 29 via FedEx. Your package is currently in transit and on schedule to arrive 7th Feb, which falls within the original delivery timeframe.

Why it takes this time:

Custom preparation (7 days): Your Sharon Bendable Curved Track (9-12ft, ivory, with ceiling mount) was custom-made to your exact specifications—not a ready-to-ship item
Standard shipping (10-14 days): The shipping option selected at checkout, which uses FedEx ground service
Even though we're in New York and you're in New Jersey, FedEx ground routing follows specific hub schedules rather than direct point-to-point delivery.

What we've done to help:

✅ Sent you a detailed email update on February 3rd with tracking information
✅ Verified your package is on schedule with FedEx
✅ Standing by to assist if any issues arise
Please check the email we sent on 2/3 for your tracking link and direct contact information. If you didn't receive it, please reach out to us immediately at james@dolcewe.com

We're here to make this right, and your beautiful custom curtain track will be worth the wait. Thank you for your patience, and we look forward to hearing from you!

Noté 4 sur 5 étoiles

Beautiful curtains

Would have given them 5 stars but, we got the wrong color at first. Eventually we got the right color and we love them. Great quality the blackout lining and double pleating is excellent. Make sure you confirm the blackout lining when ordering. The curtains came in a timely manner (about 3 weeks) and they are beautiful.

14 avril 2025
Avis spontané
Logo de Dolcewe

Réponse : Dolcewe

Hey,

Thank you so much for your wonderful review and for your patience with us!

We sincerely apologize for the initial color mix-up. We truly appreciate your understanding while we made it right. We're thrilled to hear that you're loving the curtains now and that the quality, blackout lining, and double pleating meet your expectations!

Your feedback is incredibly valuable to us. We've actually optimized our order verification process to prevent color errors like this from happening in the future. We're committed to getting it right the first time for all our customers.

Thank you for highlighting the importance of confirming the blackout lining during ordering—this is such helpful advice for other customers! We're so happy the curtains are beautiful in your space.

If you ever need anything else, please don't hesitate to reach out. We appreciate your business!

Noté 5 sur 5 étoiles

Absolute Perfection!

I ordered two sets of custom curtains for my library, a sheer pair and a heavy emerald velvet pair. The Dolcewe website was very informative for understanding what I needed to measure and where to place my curtain rods, as well as what style of curtain I might prefer. Corresponding with James at Dolcewe, to ask a few questions and for advice and swatches was a swift and gratifying experience. I found James to be kind, knowledgeable, patient and professional. My swatches arrived very quickly, after which I placed my order - using the terrific sales - and my custom order arrived promptly. I am overjoyed with the quality, the cost and the service of this incredible company. I am recommending Dolcewe to absolutely everyone!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

“Love my under the stairs curtain!

“Love my under the stairs curtain!
I have a space under my stairs where I store "stuff," so I wanted a curtain there. I contacted James and he was extremely helpful and responded quickly when I had some questions. After placing my order, I received emails about the progress of the order and shipping. The package arrived in a timely manner. The curtain was easy to put up (did it myself) and looks great!”

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product and great customer service

Although the website was difficult to navigate and a bit confusing, James the store owner answered every email promptly and helped me through the process. I ordered swatches ahead of time which is always a good idea so you can see and feel the fabric. The fabric I used has sun blocking built into it so I didn't have to have a stiff lining or pay extra for a lining. The curtains were beautiful and exactly what I ordered. There were no hidden charges. It arrived sooner than they said it would. I highly recommend this company.

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Looks great!

I ordered these curtains to cover my pantry in the kitchen to replace the old doors, which had started to deteriorate. I was not sure how this would look, but I was pleasantly surprised. The fabric is of great quality, and the curtains hang so beautifully. I am so pleased with my purchase!

6 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Workmanship!

James, I received my delivery today. I am very pleased with the material but most importantly the craftsmanship that went into making it. This curtain has bought warmth and a touch of sex appeal to my family room. I appreciate you answering all of my questions I sent you by email. Your timely responses earned my business alone. Thank you again for delivering a great product on time to me.

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend and will use again!

I had ordered from another website, which was unable to fulfill 3/4 of my order. I found Dolcewe.com and ordered 3 days after my original order with the other company. I received my order from Dolcewe.com and am STILL waiting for the remaining 1/4 order from the other company, for which I paid extra for expedited S&H and they're very late to reply, or altogether non-responsive to questions.

All of the curtains that I received from Dolcewe.com are perfect... perfect size and exceptional quality! During my order process, I had a few questions that James, the store owner answered more timely, and kindly than I could have ever anticipated! I will definitely be recommending and using them again!

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

" BEST BLACKOUT FABRIC AND BEST OWNER…

" BEST BLACKOUT FABRIC AND BEST OWNER ATTENTION
I was looking for fabric all over the internet and I found Dolcewe where they sell curtains, but I explained to James that I didn't really want a curtain but just the blackout fabric and incredibly he agreed to sell me the fabric and my surprise was that it also had the extra large measurements that I needed and with the characteristics that I needed. In short, I couldn't find a better store than Dolcewe. Incredible quality, wonderful attention. I recommend 100% Dolcewe and at a very affordable price. The owner is quite communicative and very friendly. Yes I definitely recommend it. Thank you infinitely James"

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Good quality and styling

The curtains I purchased from Dolcewe are the high quality that I've been looking for, with reasonable pricing. They have nice styling and I'm very happy with the purchase.

31 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Satisfactory Transaction

Although there was a problem with my order the vendor did resolve it to our mutual satisfaction.

17 octobre 2024
Avis spontané
Logo de Dolcewe

Réponse : Dolcewe

Dear Mary,

Thank you for taking the time to share your experience with Dolcewe. We appreciate your honesty and fairness in acknowledging that we worked together to resolve the issue.

As the owner of Dolcewe.com, I want to assure all our customers that we take great pride in providing high-quality custom curtains and excellent customer service. While we regret that there was an initial problem with Mary's order, we're grateful for the opportunity to make things right.This experience has helped us improve our quality control processes. g.

We value every customer's feedback as it helps us grow and enhance our services. Our goal is always 100% customer satisfaction, and we're committed to addressing any concerns promptly and effectively.

Thank you, Mary, for allowing us to correct the issue. We hope you're enjoying your curtains now that they've been adjusted to your liking.

We stand behind our products and are always here to assist you with any questions or concerns. Your satisfaction is our top priority.

Best regards,

James Owner, Dolcewe.com

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