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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hard to tell when you're buying something on the internet.If it looks as good as the pictures . The seat covers met my expectations i have looked at cheaper ones and they look cheap.These look like my... Voir plus

Noté 1 sur 5 étoiles

I ordered a shirt for vacation. It came late after the vacation, even though I paid extra for expedited shipping. And the print design was extremely blurry. So unprofessional. It was a waste of $75. I... Voir plus

Noté 1 sur 5 étoiles

Well to start with, they told me my order would be there on 27 November. Give me a tracking number tracking number just kept telling me you had to leave in Jamaica New York and that’s all I’ve ever sa... Voir plus

Noté 1 sur 5 étoiles

They sold me a Duvet that looks more like a piece of cloth for kids party decoration. It has no filling and the material is cheap, although they charged me the price for a real good duvet.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

I ordered a shirt for vacation

I ordered a shirt for vacation. It came late after the vacation, even though I paid extra for expedited shipping. And the print design was extremely blurry. So unprofessional. It was a waste of $75. I felt like an idiot ordering from this website...

29 mai 2024
Noté 1 sur 5 étoiles

Don’t buy! Scam!

Shoes were to small. Not the same as a regular croc. Wouldn’t return. Gave me a 70% off code to order again.
Order again then they canceled my order.
What a scam!
Don’t buy from them.

18 janvier 2024
Noté 5 sur 5 étoiles

The product was great.

The product was great and the description was accurate. I was a little disappointed in the delivery notification until I understood the process of following, When I understood the process it was easy to follow. The product was advertised and sold prior to making the product which slowed down the shipping.

20 novembre 2023
Noté 1 sur 5 étoiles

Bad company

Well to start with, they told me my order would be there on 27 November. Give me a tracking number tracking number just kept telling me you had to leave in Jamaica New York and that’s all I’ve ever said then all of a sudden the package is supposed to be delivered on on December 27 or 28 it was delivered to the wrong address and it seems like it’s my fault and another problem they have is no way to contact them except email. If I don’t notice upfront I didn’t order this stuff I would’ve never done business with these people.

22 novembre 2023
Noté 2 sur 5 étoiles

Just okay, if that. Won't buy from this company again.

Our first package, supposedly got lost in the mail. It originally shipped from Illinois and according to the tracking number, never left Illinois.
Our second, replacement order shipped from China. And took weeks to get here.
When the product arrived, the part that holds the bow, we have to bend ourselves. Yeah, they're okay products, but I don't think worth as much as we paid for them.

14 octobre 2023
Logo de Dolergear

Réponse de Dolergear

Dear Brady,

We sincerely apologize for the challenges you faced with your recent order. We're sorry to hear about the lost package and the delay in receiving your replacement. Additionally, we regret any inconvenience caused by the part that requires manual bending.

In our introduction, we clearly state our manufacturing in China and outline our shipping policy. However, we understand the frustration you've experienced and appreciate your feedback. We're actively addressing these issues to enhance our processes.

Thank you for your understanding.

Best regards,

Noté 5 sur 5 étoiles

Thank you

Thank you. The crocks I ordered look just like on the picture. Size fits. I would definitely recommend this site

12 octobre 2023
Logo de Dolergear

Réponse de Dolergear

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that the Crocs you ordered matched the picture and that the size fits perfectly. Your recommendation means a lot to us and we greatly appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you again for choosing our site.

Best regards,

Noté 3 sur 5 étoiles

Shipping takes way too long.

Shipping takes way too long.

13 octobre 2023
Logo de Dolergear

Réponse de Dolergear

Dear Customer,

Thank you for your feedback. We apologize for any inconvenience caused. Our product is a print-on-demand item, which means that we start production only when an order is placed. We provide clear information about our expected shipping time on our website. We understand your frustration and we are constantly working to improve our processes and reduce shipping times. If you have any further concerns, please don't hesitate to reach out to our customer service team.

Thank you for your understanding.

Best regards,

Noté 1 sur 5 étoiles

I got the military corps banquet…

I got the military corps banquet sweatshirt with my name on it. The print was way off and I will not wear it. I’ve tried contacting your contacting your company with nothing in return.

6 octobre 2023
Logo de Dolergear

Réponse de Dolergear

Dear Shane

We sincerely apologize for the inconvenience you've faced with your military corps banquet sweatshirt. We're sorry to hear about the printing issue, and we understand how frustrating this must be.

We checked our email records but unfortunately did not receive your previous message. To expedite the resolution process, could you please resend your email along with a photo of the defective product to support@dolerstore.com? We want to make this right for you.

Upon receiving your email and verifying the issue, we'll be happy to offer a refund or send you a new order. Your satisfaction is our priority, and we appreciate your understanding.

Thank you for bringing this to our attention, and we look forward to resolving it promptly.

Best regards,

Noté 1 sur 5 étoiles

I never received anything

I never received anything

25 octobre 2023
Logo de Dolergear

Réponse de Dolergear

Dear Customer,

Thank you for reaching out to us. We have checked the details of your order, DOLER3585, and it shows that the item was delivered to a parcel locker at 3:56 pm on October 28, 2023 in LITTLETON, CO 80127. We kindly suggest checking with any relatives or neighbors who may have received the order on your behalf. If you are unable to locate the package, please let us know, and we will assist you further.

Best regards,

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