DOMVS Avis 

I was very impressed with the level of communication from Domvs in Wareham and also with the detailed and helpful guidance I received in relation to a potential house purchase. Initial emails were met with prompt and extensive responses and I had a long telephone chat with Tina Lloyd who spent a lot of time talking me through a very complex situation with incredible patience, while I kept posing awkward questions! My early impressions are that Domvs Wareham are dedicated to high-end customer service - both on behalf of client vendors, but also in helping even first-time callers.

Fantastic service, all staff are very personable and thoughtful. Communication was superb and there was a lovely touch of a welcome bag with some goodies on completion. Very professional and reassuring making the whole process less stressful. Top marks

Shireen, Marcus, Tim and the team at Dorchester quite simply made our 22 year old dream come true. We could not be happier with their professional, efficient and friendly service. As if that wasn’t enough, they managed to drive the purchase of our beautiful cottage through in 6 weeks from offer to completion! Wouldn’t hesitate to recommend this exceptional team.

Alison and Trisha at the Wareham branch recently sold my mum her new home in the town. They have been so kind, supportive, reassuring and patient throughout the process. I can't thank them enough. It has made all the difference to how mum has felt throughout. Thank you.

Very helpful and friendly professional estate agents.We have moved house many times over the years and would happily recommend Domvs.

A big thank you to the whole team at the Wareham office, every one of you have always been helpful and very efficient with the many enquiries and questions we had on different properties, also managed to go that extra mile in securing our dream home. Now let the hard work begin!! 😊

What can I say about Marcus Pound at DOMVS Preston….. I was in the process of buying a house in Sutton Poyntz and my “conveyancing lawyers” were worst than appalling…. Marcus took me through everything… without this marvellous man I really don’t know where I would be now…. I actually was home alone, no furniture, no food, no internet, no tv from 16th December 21 till 5th January 22. All Christmas I was by myself, because my incompetent lawyers took 10 days off for Christmas and New Year… the situation then got worse….. the exchange had to be cancelled because of my lawyers! Yet again Marcus was there for me every step of the way. Explaining all the legal jargon… eventually he took over because I was admitted to hospital… the stress and strain of it all had certainly took its toll… I had great faith in Marcus and again his professionalism was beyond the call of duty. I will NEVER move again! But if I really had to relocate I would use DOMVS and Marcus Pound without a doubt. Amazing man, patience and understanding in what is the most stressful time. I can’t rate him high enough…. So a big thank you to Marcus and all at DOMVS.

I would highly recommend Trisha Ashby-Rudd from DOMVS in Wareham. A lovely lady, warm personality, empathetic and with a wealth of knowledge and experience.

Domus dealt with the sale of my Weymouth flat and couldn’t have done more at every step of the sale, from finding the buyer to completion. This involved several members of staff, Tim, Chris and not least Marcus who was a pillar of support, remained calm throughout and managed to keep a sense of humour while dealing with a rather neurotic purchaser!
Before it was on the market, Domus Lettings also dealt with finding tenants for the flat since we bought it in 2007. They too were outstanding. A special mention about Debbie and Shereen at the Dorchester office. Everyone is so professional and helpful.
Many thanks to all of you.

Just sold my cottage, end of March. The sale took some time due to some complicated historical paperwork. It turned out to be rather stressful. The team at Domvs we’re fantastic. Very supportive , not only to me but also my buyer. Marcus was a star... his support and advice really made me feel better and was most understanding . Thank you to all the team. Would definitely recommend. Good job.

From start to finish Domvs have done an excellent job in both our sale and purchase. Mark, Marcus and Chris and all staff have kept us well informed of all aspects of the process. If there were any difficulties they were dealt with minimal fuss. Would definitely recommend Domvs

Polly's been a superb help in negotiating our purchase and seeing it through to the very end. Although we weren't selling, we'd certainly consider DOMVS for that in the future...

Just purchased a home via Domvs . Good efficient estate agents always happy to sort out even the smallest problem.
Should we need to sell in the future we would certainly consider Domvs although having an agent 15 miles away did make key handover a little difficult

DOMVS are simply the best.
Before putting our house on the market we looked at eight different estate agents and DOMVS were head and shoulders above the others.
One of the things that made them stand out was the video tour they made of our house which was a mini ‘Escape to the Country’. Alongside using a professional photographer, they really presented our house at its best on their website. DOMVS made video tours of houses long before Covid made that a necessity.
We felt closely involved all the way, including consultation with us in the description of our property and the village.
When we accepted an offer Polly, Greg and Marcus worked hard to get the sale through.
We were very impressed with their professional attitude throughout.
From the very beginning: the first consultation, the valuation, the outstanding video tour, through to the sale, all confirmed that we made the right choice of estate agent.

From day 1
*Original letter sent to Mr & Mrs...blamed on ‘system’
*EA viewings - mislead viewers...’ can convert garage....can extend property ‘ its grade 2 listed which they knew
* Viewings were taken away from DOMVS as they could not answer viewers questions and gave incorrect and misleading information ie..can extend a grade 2 listed thatched cottage ! Feedback was most preferred the owner to accompany them on a viewing.
*Property ‘disappeared’ from a Rightmove...as many others under their control and they didn’t even notice!
*No feedback from viewings..had to chase DOMVS all the time
*Promised weekly stats...happened twice...then nothing
*Appts not prequalified...details incorrect.....people turning up with children and grandchildren despite supposedly being told only 2 people due to COVID.
*Messages left on the phone by negotiator which were totally different reasons for cancelled appt to that of ‘Director’
....it just goes on....
*Finally, the viewing today had NOT been confirmed...I’d emailed 4 days prior to and asked viewing to be changed as I had two properties of my own to view....they didn’t deal with the email...luckily I called them ...so I cancelled both my own viewings....and the one they booked never turned up! Great service!
End of...enough...totally and utterly incompetent. Viewings were ‘bums in seats’ and ‘chuck enough s..t at the wall’ ...complete rubbish ....so I’ve told DOMVS to collect their signage as I do not want to be associated with a bunch of incompetent i....s.

AFTER DOMVS RESPONSE
clearly missed the point! ...at least you’re consistent !....and the person responding to this did host a viewing ...says it all....hence why the listing was taken away

Just wanted to say how well Domvs worked on getting our Weymouth purchase over the line!! We dealt with Mark and Marcus who dealt with a couple of problems really well.
On the rare occasions they were not available to answer the phone we got a call back within an acceptable time period.
We felt that they both knew what they were doing and acted well for their client by keeping in close contact with us as the buyer.
Many thanks.
5/5 :-)
Pat

I can't praise Domvs highly enough for the totally professional, transparent, understanding and sensitive way they handled the sale of a much loved property. Laura in particular was always on hand to deal with any queries and negotiated not only a great price but also the best purchaser which enabled the sale to go through from start to finish in just 3 months. I would wholeheartedly recommend Domvs for their superb service and wouldn't hesitate in using them again.

The Domvs team were extremely helpful throughout our search for a new rental property in the Wareham area, from the initial enquiry through to securing our chosen home and the subsequent reference/application process.

Shireen and the team were always on hand to answer any questions we had and made the whole process effortless for us - we can't praise them enough!

We are now happily settling in to our new home and looking forward to our first christmas in the property. We would gladly use Domvs again in the future and have already recommended them to our friends and colleagues.

Shireen and Debbie (Dorchester branch) were both very helpful and knowledgable. I believe they represented both the landlord and me (as the tenant) fairly. I was able to move on the weekend of my choosing and the process for securing the flat was simple and effective. I was particularly pleased with the thoughtful moving in gifts I was given when I collected the keys. Thank you DOMVS!

We found a cottage for sale through Domvs about 3 months ago. We were desperate to buy it and the first few days of getting our offer accepted were nail-biting as we knew there was considerable interest. The guys at Domvs were very patient and gracious with our (my) agitated state and once the offer was accepted the process of buying and completing on the property went as smoothly as silk. We completed 11 weeks after our offer was accepted so big shout out and thanks to all at Domvs.