The part I ordered was perfect and arrived in good condition, but a bit dirty. The issue I have is with their communication. For over a week my order status didn’t change. I emailed and got no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great product ! great for renovation , Cost effective, made to measure Makes recycling good doors easy Easy fix for ''do it yourself people'' Delivered in well packed box ! Appreciated
I usually don't write reviews unless I'm excited about a purchase or had a terrible experience. With door lite depot, everything went exactly as I expected it to. I had a minor change to the order a... Voir plus
It’s a good product and it arrived on time.The instructions were a little vague especially for the rough opening size but once I figured it out and widened it a little bit everything finished nicely.
À propos de l'entreprise
Écrit par l'entreprise
Door Lite Depot specializes in high-quality, modern door lites that add a unique touch to homes across North America. Our selection features sleek, minimalist designs and intricate patterns, allowing you to transform your front door into a stylish statement. Crafted with durable materials like tempered glass and energy-efficient frames, our door lites enhance both the beauty and energy efficiency of your home. We offer a wide range of sizes and styles compatible with most major door brands, ensuring you find the perfect fit for your needs. At Door Lite Depot, customer satisfaction is our priority, with exceptional service from selection to installation. Ready to elevate your home's entryway? Explore our collection and find the ideal door lite to match your style today. Visit Door Lite Depot and transform your home’s first impression
Coordonnées de contact
Canada
- doorlitedepot.com
4,5
Excellent
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product was what I ordered
Product was what I ordered. It came on time and in great shape!
9 avril 2025
The door light inserts are beautiful
The door light inserts are beautiful. Very pleased with quality.
1 avril 2025
You had what I was looking for and the…
You had what I was looking for and the process from start to finish was simple
26 mars 2025
Construction of this window is quality
Construction of this window is quality! It’s exactly what I wanted. Good price, delivery wasn’t bad.
11 mars 2025
The glass I ordered came broken.There e…
The glass I ordered came broken.There e mail response was quick when I emailed about the broken glass.Recieved the new one in great shape.Install was very easy.I am going to order the same glass for another door in my house
18 mars 2025
window came broken
window came broken, both latches on either side of unit were cracked and damaged. unusable :/
11 mars 2025
Window was damaged and they resolved…
Window was damaged and they resolved the problem.
7 février 2025
Have some Patience
Took a few weeks to arrive. Had to email twice to get an idea of update delivery timing. However, once arrived was as described and in one piece. Installed easily.
16 janvier 2025
Great Manufacturer!!!
Customer service is outstanding, beyond expectations… product is high quality and great attention to detail, really happy with my product
16 janvier 2025
Excellent but not fast
If you're not in a hurry to receive the product, this is the place to go. Great prices and excellent quality. Shipping took some time, but was worth the wait.
19 décembre 2024
Great customer service
The item I ordered was damaged by the delivery company. I took pictures of the damage and contacted Doorlite. They apologized and without any more action on my part, they sent me a new unit. Absolutely the best customer service ever!
4 décembre 2024
Excellent product
Excellent product, and it came with all the fasteners that I needed. Thank you
21 novembre 2024
Was a little hesitant to order at first…
Was a little hesitant to order at first as Doorlite had no google reviews or much online presence, but took a chance anyway. 4 stars, because they didn't respond to emails or phone calls. Was expecting to get an email or call to pick up my door lites, but instead was pleasantly surprised to find that they delivered it for free to our home! They sent the exact product we ordered online. The product itself is very good quality and shipped well, so nothing was damaged.
12 novembre 2024
Product fit well
Product fit well. Shipping was a little slow, but didn't delay the installation.
13 novembre 2024
Good service.
Good service.
Delivery took a little long.
Box was filled with styrofoam chips! That is not a very sustainable mayerial for shipping protection.
7 novembre 2024
Réponse de Doorlitedepot
Hi Christian, We thank you for your purchase. We take great pride in our sustainable package. The foam chips are made from a corn based water soluble material. That means it is fully bio degradable and will actually wash away when in contact with water, without leaving any contaminants in the water. Give it a try put a few peanuts in a glass of water and it will disappear in just a few minutes!
Positive experience.
I knew ahead of time that it would take 3 weeks to make and then ship. Knowing this upfront was appreciated. Well packaged and shipped promply.
23 octobre 2024
Replacing the damaged frame when it was…
Replacing the damaged frame when it was received
16 octobre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.