Internal tie-down handles are fixed only half way up from the unit base, so if your estimating your storage needs on notion you'll be able to secure your boxes stacked to the ceiling, guess again. A... Voir plus
L'entreprise a répondu
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Internal tie-down handles are fixed only half way up from the unit base, so if your estimating your storage needs on notion you'll be able to secure your boxes stacked to the ceiling, guess again. A... Voir plus
L'entreprise a répondu
The container is too small that required me to rent 3 instead of one medium size from other vendor(s). Too small means the hard boarded surrounding doesn't allow to pack multiple items stacked, ended... Voir plus
They messed up on both pick up and drop off. I had to do everything myself because their sales and customer service people are incapable. Their sales people promise you service that doesn't really exi... Voir plus
Terrible experience never again. They did not contact me and take it as my blame when they came to the wrong place, at the same time no prove of them being around the accommodation to collect my box... Voir plus
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation. In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington. Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions. Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Employees were professional and courteous on both ends of the trip. The storage unit itself had a good amount of wear-and-tear and didn't seem too durable, although all of our items arrived in one piece and on time.
Very unhappy with the services. Not flexible. Prices unreasonable.
I needed a storage unit just before July 4 weekend. Most places said forget it. Here Door to Door rep went way out of his way and got me a unit which came on time and was pick up promptly. Great service
Can't beat their prices and convenience. The unit is a little small but worked just fine for two people in a one bedroom. Our lock did break off along the road (probably from bouncing around the truck), which was unsettling, but they replaced it when they noticed with a new lock. I'm told they're updating many containers which will be a good move. Also, customer service was excellent. Overall, highly recommend Door to Door
Every step of the way Door to Door provided great service, from initial contact through pick-up and delivery of the containers.
Ok, moving could be a really stressful situation on its own, but Door to Door made it so much easier.
My husband and I were moving from Princeton to LA and this company was the best option in just about every aspect. Time, money and excellent customer service. I have been recommending you guys with all my postdocs friends, and since we move a lot we will for sure use them again.
Moved from Seattle area to Phoenix area. Used 2 Pods. Every aspect from initial phone contact to final delivery of Pods was perfect. They were on time, polite and no damage from weather or transport. They kept me informed in ample planning time and accommodated every special request we had without hesitation. I found their rate as quoted to be reasonable, (no up charges) and in fact significantly less then the other pod company I got quoted from. I fully recommend them
We hired Door-to-Door on a recent move for an adult daughter from the Los Angeles area to the Indianapolis area. Not the usual going off to college move - but to an apartment, including most furnishings, kitchenware, clothing, etc, fitting in two pods. The quote (while not cheap) was better than any of the competitors with which I spoke - and there were no hidden charges at the beginning or the end. The only negative was that the young man who signed us up was not clear on some of the delivery details. We thought delivery was a date certain (and planned getting to Indy accordingly), but were informed when the pods didn't arrive on delivery day that it was just an estimate, and the pods arrived two days later. The delivery process more than made up for this delay, however, since it turned out that the receiving company in Indy unpacked the pods, when we were expecting to have to do so ourselves, and they did so quickly and efficiently, placing furniture as we requested within her apartment. The only (very minimal) damage was through our packing errors at our hands (a mug, a plate, and the top of a plastic box). All around, a very positive experience, and I would use Door-to-Door again for a cross-country move.
MIS REPRESENTED DELIVERY TIME BY A OVER A WEEK. SHORT QUOTES TO GET THE BUSINESS AND A COMPLETE MIS-REPRESENTATION OF THE SERVICE TIME.
Great customer service & friendly people. Had a small challeng early on but was quickly worked through & logistics manager fixed the issue.
Iv tried many other container storage companies and door to door is by far the best. Don was beyond helpful and accommodating to my very last minute booking. Couldn't be happier!
We used door to door to move from Texas to NY. The unit arrived on time and was picked up and delivered as promised.
Easy to set up drop-off, pick up and delivery. Friendly and professional service. I've used them for 2 cross-country moves and would definitely use them again!
Great communication throughout the process, everything worked perfectly
Our move from California to Florida with Door to Door was very professional.
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