Early morning leaflet drops have woken us all up on several occasions now. Not only do you make a huge racket jamming things I don’t want and don’t ask for through my letter box but you do it at antis... Voir plus
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Lisez les avis des autres
Dor-2-Dor have really boosted customer enquiries to my business since I launched my first leaflet campaign with them in July. The awareness raising in our target area has been amazing and thanks to th... Voir plus
L'entreprise a répondu
I work for dor-2-dor and it is the best thing I could have done. Vanessa looks after her employees so well and the routes are easy to follow. Really enjoy doing the work and the financial benefit is h... Voir plus
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David at Dor 2 Dor Glasgow is knowledgeable, helpful and delivers on time. I recommend him to everyone and anyone who is looking to build their client base and expand their reach. His expert guidance... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DOR-2-DOR offers you a genuine and reliable Leaflet Distribution service. We also supply a full range of printing products as well as a top-quality design service to meet all your needs.
Coordonnées de contact
2 Place Farm, AL4 8SB, St Albans, Royaume-Uni
- 0800 009 6959
- info@dor2dor.com
- dor2dor.co.uk
4,0
Bien
249 avis
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A répondu à 100 % de ses avis négatifs
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Just used dor2dor for a leaflet drop
Just used dor2dor for a leaflet drop, very good service and thanks to Rajesh for keeping me in the loop at all times.
10 novembre 2023
Avis spontané
Leaflets distributed as promised
Our leaflets were delivered exactly as advertised because we saw customers coming because of the leaflets 🙌. We did face a minor hiccup one time, but their customer service team was quick to resolve it, and we really appreciated their help. Reliable and responsive service all the way!
16 octobre 2023
Avis spontané
Honest delivery service
First honest leaflet delivery service that I have dealt with with. I run a cleaning business in west London for the last 15 years and this is by far the most reliable distribution. I’ve spent some time with the owner Pape working on a targeted map specific to our needs.After delivery he sent complete tracking of every leaflet delivered direct to my email.The responses were doubled what I expected from competing firms. Does what it says on the tin, very professional.
10 octobre 2023
Avis spontané
What a bad company
What a bad company
It seems that the good reviews are not customers. We had 31,000 leaflets delivered to the Luton Branch (these are a franchise of Dor2Dor this was not advised when we signed the contract) and not 1 person in the area have said they have received these through there door. One of the reasons we went with this company is because the delivery is supposed to be tracked but when we asked for this information we was told it can not be given out, this is a service we pay for so why can we not obtain this information?
Trying to contact Sabir and there is no answer now to the point where he has blocked all of our numbers that we have tried to call him from.
We had no luck and thought we would contact the Headoffice where we have been told that they can not do anything as the Luton branch are their own company they do not care that people trading under there name are giving such poor customer service. Head office are VERY rude they do not let you speak they shout over you when you are telling them what is happening and they say this is NOTHING to do with them, and go back to the Luton branch.
We have been been going round and round in the same circles for a full year now and still no luck just getting shouted at by the 2 directors
DO NOT USE THIS COMPANY UNLESS YOU WANT TO WASTE MONEY ON LEAFLETS AS THEY DO NOT GET DELIVERED!
5 octobre 2022
Avis spontané
Réponse de DOR-2-DOR
Daniel, just for the record your company is LCA Maintenence based in Bedford. We have spoken to two members of your company namely Claudia and Dovile but we have never spoken with you. We object to the comment about shouting over because that is not something we do our situation was explained calmly to your colleagues. There are always two sides to a complaint. This is ours.
You claim Saqib Mohammed at DOR-2-DOR Luton didn’t deliver your leaflets.
Saqib has been a highly trustworthy and professional franchisee of ours for 10 years.
I know for a fact that he does an excellent job delivering leaflets for his many clients.
I spoke to him about your complaint and he assured me he delivered all your 31,000 leaflets.
He spoke to your colleague - Office administrator Claudia Milazzo. Saqib explained to her that he had delivered all the leaflets and a good number of them were in fact delivered by himself and one of his long-serving Post-People. Saqib explained that to me also and I believe him. I have no reason not to. Saqib also told me that due to your complaint, he didn't charge you for the distribution but you failed to mention that fact in your review.
I also spoke at length to Claudia Milazzo she told me that she still didn't believe the leaflets were delivered and demanded that Saqib pay for the printing of the leaflets. I told her that Saqib was not prepared to do that. Claudia also told me that they had no response and also asked people they knew if they had received the leaflets they always got a negative answer.
Well if that is true I would ask how effective are your systems for monitoring response, could it be that they are at fault? Could the leaflet have driven people to view your website but not make an enquiry?
I can also tell you if you randomly ask someone if they have received your leaflet, you will always get a negative response you must at least show them the actual leaflet and also preferably the other leaflets that were delivered with them. It's also a fact that you may have been asking people who maybe know you but we're not in fact in the drop areas.
It is also a fact there are many reasons why you may not or may not get a response the main ones are as follows:
Design of the leaflet. (as the work was carried out over 6 months ago there are no examples of the leaflet so I can’t give any comments on the design suitability)
Targeting - choosing the demographics of the drop area is very important.
An offer - leaflets without a compelling call to action and offer will have less impact on the reader.
Demand for the service - are the householders you are delivering currently looking for the service you are offering? They may not need the service now but they will keep the leaflet and contact you maybe weeks or months in the future. This is one of the most important factors of a door-drop against other forms of advertising.
Finally, as the franchisor, we believe 100% in our loyal and long-serving franchisee Saqib Mohammad. We explained politely to your colleagues that we are unable to force him to pay to reprint your leaflets (he never charged you for the delivery). If you still feel aggrieved with your situation you need to take it to an independent 3rd party (perhaps the county court) they will decide who is right and who is wrong and give you a judgement.
Regarding your last comment written in block capitals. This is in fact the written form of shouting.
Jeff Frankling
Founder & CEO
01582 460977
Excellent service
Excellent service, friendly people to deal with, and so simple to work alongside. truly effective marketing
25 septembre 2023
Avis spontané
Flexible printing & great service
Flexible printing options. Great customer service when I had questions. Package arrived on time and securely wrapped
18 août 2023
Avis spontané
Good firm to work for
Good firm to work for. Always paid on time. The staff are friendly and approachable in order to sort out any problems. The route maps could be better.
13 août 2023
Avis spontané
Friendly & respectful
Friendly & respectful. Always happy to advise if I need to contact them on a particular issue.
11 août 2023
Avis spontané
They are very organised and flexible
They are very organised and flexible.
Good to work with
1 août 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks for your review
Win Enemies, Not Customers
They dropped their leaflets right below our “No advertising material”. Using these people will get you complaints and enemies rather than enquiries and customers.
Having seen the response to other similar reviews:
1) If the person delivering this didn’t see the sign, they aren’t being careful enough
2) Spare me the lecture on laws, landfill, the EU etc. Just stop leaving your rubbish on my property
27 juillet 2023
Avis spontané
Réponse de DOR-2-DOR
Thank you for your review, We sincerely apologise for missing your notice. If you can email me your address we will retrain the Post-Person™ and add you to our DONT-DELIVER file.
Jeff Frankling
CEO
jeff@dor2dor.com
01582 250 000
Leaflet delivery in Bury and Bolton
I have been delivering leaflets for Dor-2-Dor for two years in Bury and Bolton covered by the franchise run by Mark Handel. I find leaflet delivery to be very therapeutic. It keeps me fit and mentally active. I always look for the most efficient route to complete any given round taking care not to
miss any letter boxes and doing my best to respect all “no junk mail” signs. I am not a mind reader though and would always recommend anyone not wanting to receive leaflets to prominently display a “no junk mail” sign ideally by the letter box and not in some obscure location. I get great satisfaction from seeing the track of a successfully completed round showing that I have done a good job.
20 juillet 2023
Avis spontané
I love the flexibility of working for…
I love the flexibility of working for Dor2Dor & the staff are always so helpful & friendly.
19 juillet 2023
Avis spontané
regular work and payment
There is regular work, rarely there is no work available. Can deliver as
Much or as little without any pressure. Never have any problem with payments. Always on time
On the slight negative some maps deserve a bonus as in rural areas, because houses are more spread out, bigger and longer driveways so takes longer to deliver (Aston for example). Also on rare occasions have to deliver more than 4 leaflets per property which is bit more tricky
14 juillet 2023
Avis spontané
I am a distributor for Dor-2-Dor and…
I am a distributor for Dor-2-Dor and have been for 2 years now and I would like to thank Mark from Bury for his help and guidance over this time, always paid on time, friendly nature and the collection and dropping off of leaflets made as simple as possible. No problems
13 juillet 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Andrew. On behalf of DOR-2-DOR (Bury Bolton) we highly value our regular Post-People™. We very much appreciate your work and this review.
Jeff Frankling - Founder & CEO DOR-2-DOR (UK)
Get paid for work I do.
7 juillet 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Steve - even a few words mean a lot.
Excellent
Hi. Thank you for a prompt and efficient service delivering leaflets. I didn't expect so many enquiries so I will definitely be using Mark at Bury again !!
30 juin 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Andrew. On behalf of DOR-2-DOR (Bury Bolton). We very much appreciate the business you give us and of course this review.
Jeff Frankling - Founder & CEO DOR-2-DOR (UK)
Professional Service and Easy to Use
I found Dor-2-Dor very helpful with my campaign. They provide a professional service with ease of use. I was able to be precise with my targeting and timescales. It was especially reassuring when I received my own leaflet through my letterbox in Stevenage.
26 juin 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Adam. We very much appreciate the business you give us and of course this review. We work hard to bring you the responses you want and the ROI you need.
Vanessa Holmes - DOR-2-DOR (Harpenden)
5 stars!
If you want a reliable and friendly company to support leaflet distribution, this is it. Dor-2-Dor are extremely professional, their team are fantastic and I couldn't recommend them enough.
1 juin 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Rebecca your kind words are appreciated. I am not sure which DOR-2-DOR Franchisee you were served by but whoever it was both they and I are very grateful for the business you have given us and the time you have taken to post this review. Best wishes, Jeff Frankling - Founder & CEO DOR-2-DOR (UK)
I spent over a £1000 with these guys
I spent over a £1000 with these guys, alongside another £1000 for the cost of the leaflets & only received 2 enquiries in total for services from the leaflets. Not happy and will not be using this company again. Upon me going out and leafleting myself, I had a large amount of enquiries and only distributed a quarter of the amount of leaflets this time,
Do it yourself!
15 décembre 2022
Avis spontané
Réponse de DOR-2-DOR
Hi Lewis, many thanks for advising us of your poor response from the door drop recently carried out by your local DOR-2-DOR franchise. It would be very useful if you could advise the locality where the distribution took place I will then be very happy to investigate the details for you. However please bear in mind you have waited over 6 months before reporting your experience with DOR-2-DOR so some of the information may no longer be available to fully investigate the distribution.
I notice that you say following the distribution by DOR-2-DOR you followed up with a distribution doing it yourself. It's worth pointing out that as with many advertising channels householders or individuals don't always react the first time they see a leaflet promoting a particular product or service and therefore a repeat distribution will often bring much better results and we do of course encourage our clients to carry out repeat distributions to maximise results.
Timing is also an important factor in effective leaflet distribution and although you may not have control over this - only luck - and that is if a competitor has recently blitzed your area they may have in effect stolen a few of your potential clients by the time DOR-2-DOR came on the scene for you.
Also demographics are a factor - so the area in which DOR-2-DOR distributed your leaflets to may not have been ideal demographically but the area you chose to distribute yourself could have been spot on and so initiating the sort of response you were hoping for.
An important point to note is that when you are carrying out any form of marketing you should enquire with the interested party where they heard about you - it just make sense I know and I'm sure you do this. However when you do the distribution yourself you know exactly which houses and streets you were delivering to and responses normally come in quite soon after the leaflets were posted and you will recognise that address and mybe even the specific house will come to mind. You DON'T know exactly when DOR-2-DOR were carrying out your leaflet drop and if you fail to ask the necessary question you won't necessarily attribute that response to the leaflets that we have delivered for you.
Please note DOR-2-DOR GPS track the Post People™ to every door we are delivering to. We have the data to show what date and time any specific address was delivered to. Unfortunately due to GDPR rules that data will have now been deleted, which means if you had contacted us sooner after the distribution was carried out we would have been able to prove that we had done the job to our normal very high standard and given you peace of mind about our service.
If you wish to discuss this further please feel fee to call me personally on 01582 250 001 and I will be happy to discuss your distribution with you directly.
Best
Jeff Frankling
Founder & CEO
DOR-2-DOR
Harpenden dog walking with Steve …
needed some leaflets and I wanted to keep it local and Dor-2-Dor was the place.
Vanessa asked me what I needed, made suggestions, gave me options and within 4 days I had 5000 leaflets.
Thanks Vanessa
10 juin 2023
Avis spontané
Réponse de DOR-2-DOR
Many thanks Steve, always happy to help, best Jeff
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