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À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements

Écrit par l'entreprise

Dorie Atelier is a luxury South Asian fashion house dedicated to creating timeless occasionwear that celebrates exceptional craftsmanship, elegance, and individuality. We specialize in handcrafted lehengas, sharara sets, sarees, suit sets, dupattas, corsets, and contemporary Indo-Western designs for weddings, festive occasions, and life's most memorable moments. Every collection is thoughtfully curated to blend traditional artistry with modern sophistication. From intricate hand embroidery and delicate embellishments to premium fabrics including silk, organza, georgette, and crepe, each piece is designed to be cherished for years to come rather than worn for a single season. We understand that every customer is unique, which is why many of our designs are available with custom sizing and personalized alterations. Whether you're shopping for your wedding, attending a special celebration, or searching for an elegant statement piece, our goal is to ensure every garment feels as though it was made especially for you. At Dorie Atelier, we believe luxury extends beyond beautiful clothing. We are committed to providing attentive customer service, transparent communication, and a seamless shopping experience from the moment you place your order until your outfit arrives at your door. We proudly ship worldwide and work with trusted delivery partners to serve customers across North America and beyond. Our mission is simple: to create refined South Asian fashion that combines heritage craftsmanship with contemporary design, allowing every customer to celebrate their most important occasions with confidence, elegance, and timeless style.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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2,8

Tous les avis

(12)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Deceiving shipping policy

Deceiving shipping policy. They repeatedly indicate standard and express delivery windows including in your order confirmation. However, they make several items after ordering and do not tell you that shipping will actually take 3-5 weeks. And even then they cannot give you an exact shipping date or status of your order. So will it actually come in 3-5 weeks? When? Have you started making it? Why did you give me a delivery window that was blown past? Completely unprofessional and fraudulent false advertising. Not worth the hassle and I would rather give my money to an honest business. There are many others with good dresses.

22 septembre 2026
Avis spontané
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Réponse de Dorieatelier

Hi Anu, thank you for sharing this. Dorie Atelier offers both ready-to-ship and made-to-order pieces. Our made-to-order pieces are not mass produced. Each one is handcrafted individually once an order is placed. Every made-to-order product page clearly states a 3–5 week processing time before shipping, and the standard and express windows apply to shipping once a piece is complete.

Your order includes made-to-order pieces, and the processing time was listed on those product pages.

Vera V.,
Head of Client Care

Noté 5 sur 5 étoiles

The Mirror Dupatta!!!

The mirror dupatta deserves its own review because WOW. I wasn’t even planning on getting something this extra but seeing it in person on my SIL completely changed my mind. It’s one of those outfits that looks good online but looks even better in person. the only thing i would say is i couldnt oicture what it would look like on me as a brown girl since majoruty of their models are white and seeing it on my SIL is what ended up convincing me, it was definitly worth it tho! but we want more brown girl rep dorie!!

2 octobre 2026
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Réponse de Dorieatelier

Hi Nora, thank you so much! We’re thrilled the Mirror Dupatta won you over, and we love that your SIL convinced you. We hear you on representation, and you’re right. Our community deserves to see themselves in our pieces, and we’re taking this feedback to heart for our upcoming shoots. Thank you for wearing Dorie!

Vera V.,
Head of Client Care

Noté 1 sur 5 étoiles

Ugly cheap looking outfits

This is a literal scam to people who believe in online shopping. I ordered 250$ outfit from there website on 23rd of September. It arrived a week later than estimated. I understand that but outfit is horrible. Like literally there are threads everywhere on the outfit. Zip doesn’t go all the way up because they stitch the upper back together. They altered the bigger size outfit to make it like smaller but it does look unfit from the chest. Color is completely different than website. Please think twice before paying higher prices. It’s not worth it at all. I’m so disappointed. I wish I never came across this scam ugly website.

17 octobre 2026
Avis spontané
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Réponse de Dorieatelier

Hi Krishna,

Thank you for your updated review. We noticed it follows an earlier one, since removed, which stated that your order hadn’t shipped as of October 20th. That review was posted on October 1st, well within your delivery window.

To address your concerns: your order was a standard size Medium, made to our published size chart, with no custom measurements submitted. The colour matches our website and is worn by clients in the Dorie’s World section of our site. The centre back zipper is the intended design, and the threadwork is a part of the outfit.

We have never refused a return. Email support@dorieatelier.com with your order number and we will send instructions and process your refund. We have also submitted both reviews to Trustpilot for assessment against their guidelines.

Dorie Atelier

Noté 4 sur 5 étoiles

The corset looked even better in…

The corset looked even better in person. love the tie up structure at the back it really snatches your waist. The detailing is lovely and you can really appreciate the handcraft when you see it up close. My order came in a day after the delivery window so next time i will add another 1–2 business days when ordering, definitely keep that in mind especially if you need it for an event. The craftsmanship is worth it though.

11 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m so happy with my purchase

I’m so happy with my purchase! I ordered the mirrored duppata and the new corset they just came out with was soo nice and looked even better in person. The quality was really good , the colours were exactly like the pictures, and the fit was perfect. I have a super hard time with sizing since lots of places don’t customize but Dorie got every inch down right perfection! I spoke to head of customer service Vera and they were very helpful and got back to me right away. Save ur money from other big places and shop here, I will be buying my wedding outfits from them!

10 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Atrocious customer service & never received product

This company is a mess & they're charging people without delivering the products. Don't fall for it!

I ordered on 7/23/26 with a delivery window of 8/4-8/10 for standard delivery. When I still received no tracking info by 8/3, I reached out and Support was "looking into it." They never followed up so I had to reach out AGAIN.

Then, they started lying! In the same email they said 1) it should've shipped but there's a system glitch w/ tracking number 2) they're backlogged so it'll go out in 1-2 days 3) asked if it was time sensitive and if so, they'd send it via expedited shipping.
None of their claims matched up! Was it made it? Was it shipped? Who knows because after sending 3 more followup emails, they've ghosted me and its almost 8/7. There's no way this "handmade corset" is coming in my delivery window that I had ordered for an event.

Additionally, They're pushing % off sales for weeks, and fakely pressuring the consumer by saying "ends at midnight" with an hour based tracker but it never expires.

When you charge hundreds of dollars, you expect a tier of customer service & quality. I should've paid attention to the other reviews and I guess I'll never know that the clothes actually look like.

6 août 2026
Avis spontané
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Réponse de Dorieatelier

Dear Renè,

Thank you for writing, and forgive the day my reply took to reach you.

Your delivery window runs from the 4th to the 10th of August and remains open; today is the 6th. As I confirmed to you by email, your piece now travels by express service at our expense, and should it not arrive with you by the 10th, we will refund you in full.

Every Dorie Atelier piece is made by hand only once it has been ordered, and the demand of this season created a genuine delay within our atelier. That is ours to carry, not yours.

Your tracking will follow the moment your piece leaves us. Should anything fall short of what I have promised, write to me directly and it will reach my desk.

With sincere regards,

Vera V.
Head of Client Care, Dorie Atelier

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience . I will never buy form here again. It’s been over a month since I placed my order. And I have got no updates. They send emails when you compile but don’t follow up on anything. Don’t buy from here it’s a scam, I don’t even know what qualify their selling

5 juillet 2026
Avis spontané
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Réponse de Dorieatelier

Thank you for writing, and I am sorry this is how your order concluded.

We did write to you regarding the backlog on the Gold Net Dupatta, and you kindly chose to wait for the piece to return to us rather than cancel. The wait that followed ran longer than we had asked you to expect, and for that I offer my apology without reservation. Your order has since been refunded in full.

Every Dorie Atelier piece is made by hand only once it has been ordered, and this season's demand outpaced our atelier. That is ours to correct, and we are doing so.

Should you ever wish to try us again, write to me directly and I will see to your order personally.

With sincere regards,

Vera V.
Head of Client Care, Dorie Atelier

Noté 1 sur 5 étoiles

This was a total scam

This was a total scam. The real mirror dupetta that arrived is nothing like the photos they use to advertise it. The pattern of the lattice is different and the mirrors are jankily cut (not even circles) and glued on top unevenly, not incorporated into the latticework. When I opened the package, several fell off immediately. I wrote to the company asking about a return & refund - silence. Do NOT buy this.

10 juillet 2026
Avis spontané
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Réponse de Dorieatelier

Hi Leslie, this is Vera from Dorie Atelier. Thank you for your candour, and I'm genuinely sorry your piece didn't arrive as it should have.

For your reassurance, our reply with your full return and refund details went out the same morning your note reached us. It's very possible it slipped into a promotions or spam folder, and if so, I'm sorry it left you waiting. Each weave is also shown candidly styled on its own product page, including a section for the real mirror variant, so every client sees exactly what will arrive.

I've written to you again directly to arrange your return and a full refund. It would be our privilege to put this right for you.

With warm regards,
Vera V., Head of Client Care, Dorie Atelier

Noté 5 sur 5 étoiles

ok i am OBSESSED and i need everyone to know

honestly wasn't sure how the customization would go because i've had bad experiences with other brands before but dorie completely surprised me. the whole process was so easy and stress free, they got exactly what i wanted without me having to explain it a hundred times. and a customized order came within the same week?? i was not expecting that at all.

the mirror veil sharara set is just stunning in person. i wore it to an event recently and people were asking where i got it from, my friend literally placed her own order on the spot lol. i felt like a walking advertisement and i did not mind one bit!!

Thanks a TON dorie team!!!!!

17 mars 2026
Avis spontané
Logo de Dorieatelier

Réponse de Dorieatelier

OBSESSED right back at you! So glad the custom process was easy and your sharara stole the show. Welcome to your friend too, we can't wait to create for her. Thank you for the love!

The Dorie Atelier team

Noté 1 sur 5 étoiles

Product not as pictured, low quality

Product not as pictured on website, not as described. Purchased the mirror veil. Very low quality materials. There’s not actually even mirrors on it! Just plastic. Weave is not as tight as shown, the gaps between the “mirrors” is double what was expected. Tried contacting company and they did not respond each time. No refunds permitted it seems.

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM!!

SCAM!!! Will not respond to my order status inquires. My receipt came from an email domain “t.shopmail.com” seems to be common address used for scams.

11 février 2026
Avis spontané
Logo de Dorieatelier

Réponse de Dorieatelier

Hi PD, this is Vera from Dorie Atelier. I'm sorry your inquiries went unanswered, and I understand an unfamiliar sender address would give anyone pause. Please be assured we are a real, registered business, and our order confirmations are delivered through our email service provider, which is why the domain differs from our store name rather than anything untoward. If your order was never resolved, I'd genuinely like to put it right. Please write to me at support@dorieatelier.com with your order details and I'll look into it for you personally.

With warm regards,
Vera V., Head of Client Care, Dorie Atelier

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