DotcomBlinds Avis 82

I had a few problems with the order and they were great at sorting it out .

Well built product
Simple to install
Had a small issue that was quicky addressed FOC

I ordered some samples from Dotcom blinds and thought the quality was way superior to samples I had received from other companies. We had a slight problem with the sizing but this was very quickly remedied by Joe. He was so helpful and nothing was too much trouble, he constantly kept me updated and informed at all times. Would definitely recommend them on quality and customer service.

Good product, prompt delivery, but end fitting damaged in transit.
Part replaced following day.

We bought living room curtains from DotComBlinds last year - only just gotten round to doing the review. Brilliant service and delivery! Free samples which is amazing! Great quality, colour and lots of options! Had no issues, very happy with the product and would purchase again!

We had some questions about delivery - it wasn't the teams fault but they helped us through the process! Went the extra mile in my opinion - it isn't just about the price, it is also the service and back up and these guys do it right!

I bought 4 large blinds, unfortunately they went missing with the delivery company. When I did get delivery one of them was damaged. Emily was really helpful and arranged a replacement.
I love my blinds and the customer service was excellent

Easy to navigate site, lots of options and clear instructions about how to measure blinds.
Blinds came day before delivery date. They were easy to install and look amazing
Transformed my kitchen completely.
Thank you.

Good customer service. We had a problem with measurements but had paid the extra fee to get this sorted out and it was speedily resolved.

Excellent service and good quality product. Wish all online businesses were like this!

Second order from this company and no complaints whatsoever.
My first order was for a very large Roman blind for a specific window in our old house - it was (is!) great quality and has moved windows 3 times now - still great!
Latest order was 2 blinds for our bedroom. Really quick sample delivery and then an easy ordering process.
Estimated delivery was 10/7/23, and here I am on 3/7/23 with 2 perfect blinds in situ and looking fabulous.
Very happy and would highly recommend.

Ordered multiple curtains - easy site to use and helpful customer service assisting with tracking my order.

Poor customer service Our blinds did not fit Read small print as unless you take out right fit insurance on each blind they don't want to know Would rather you pay out again Would not trust them

Used this company rather than Blinds to go and the difference in quality was night and day. They look tacky and cheap. Fitted to bi-folds using sticky back strip which peeled off window. Then one of the blinds fell off twice and struck my wife on the head. Reported this to them and guess what, they said I had fitted them wrong (what a surprise) Wont be using this company again.

Brought some of these blinds a couple of years ago. They’ve been great, but think i tightened them too much and the inserts to the window broke. Contacted .comblinds and the team helped me out. Great after service….thanks Dominic and team.

I ordered 5 blackout bifold blinds in Feb 2021.

From the start I have been very disappointed with the quality of the product. Initially one blind arrived broken and was however replaced FOC by Dotcom blinds. I realised early on that the blinds do not stay in place on the windows and edge down causing a gap at the top between the blind and the door frame, this then lets light in which defeats the point of black out. I enquired with dotcom and was advised to purchase some velcro at my own expense to stop the blinds from moving (not ideal!)

Fast forward a year and just within my warranty period another blind broke as the string snapped. Luckily I was just within the warranty and received another replacement. Now at just less than 2 years after purchasing yet another string has snapped on a different blind and I am at a loss on what to do as I am out of warranty and will have to pay for any replacements.
It will cost a lot to replace all the blinds (as I obviously want to keep all the blinds exactly the same/not mismatched) and I feel it pointless to spend more money on an exact replacement from Dotcom as I know they are not durable and do not withstand everyday use for very long. Having looked in to other similar companies I see that several offer a 5 year warranty guarantee and I wish I had considered this more when initially making the investment.

I would not recommend the bifold blinds from Dotcom Blinds for people that plan to use the blinds daily.

Very pleased with new blinds. Love your fabric sample service and the way I can order to exact size requirements. Thank you!

I ordered 7 Venetian blinds for Bi Fold doors. 3 full length and 4 half sizes for side panel windows
Blinds are great, easy to fit abd can’t fault them
However, just to be clear, these are not perfect fit blinds and there is no ‘channel’ down each side as described on the website
There’s simply a length of plastic that butts up to the rubber gasket of your window
So the blinds although fixed at the bottom do move around when the doors are open, and also the top bar of the blind is open so I dread to think what muck and stuff will be in there in a few months time 😔
If you’re wanting the real perfect fit blinds with the frame around I’d suggest you go elsewhere otherwise you might feel a little disappointed and misled like myself

I bought bi-fold door blinds a couple of years ago and am super happy with them. The service was quick and the blinds fit perfectly and look great.
However, my daft dog had an excitable few minutes when the vacuum came out and managed to snap the bottom clips on one of the panels. Well, customer service was excellent, spoke with customer service who requested pics so they could confirm which part I needed so I sent them an email and they came back to me in an hour or so confirming that they were able to help and send replacement clips. I have no hesitation in recommending this company and when I’m in the market for more blinds, I will be buying from dotcomblinds.com
Thank you so much x

For the first 2 years my bifold blackout blinds were fantastic. However the strings constantly need tightening. I thought these can't last much longer and sure enough they snapped.
I paid £100 for each blind and have 6 in total. I got a quote from dotcomblinds for new string to be fitted to ONE blind.
That cost?
£126!!!!!!!!
MORE than the cost of the entire blind NEW.
Please stay away and buy from somewhere else.
*(post reply edit: regardless of costs, it should not cost more to repair than it costs to build. Buy elsewhere or your blinds will only last 3 years)