Dragonfli Avis 

238
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been using the box hedge moth trap on 4 large topiary box hedges in our garden. Very pleased so far, new growth showing no sign of the caterpillars, about to put second pheromone sachet in to tra... Voir plus

Noté 4 sur 5 étoiles

The ladybirds worked really well and have munched their way through a lot of bugs in my greenhouse. The first delivery happened in the middle of the heatwave earlier in May - and many of the ladybirds... Voir plus

Noté 5 sur 5 étoiles

I bought some Box Tree Moth pheromone from Dragonfli for my existing traps. The capsules were easier to use than the syringes I had before, and started catching moths quickly - two within the first da... Voir plus

Noté 5 sur 5 étoiles

The Box Moth Trap I got last year has been devastatingly efficient this year but still got loads of caterpillars. Dragonfli have kindly sent me a trial Small Garden Box Tree Caterpillar Killer nemato... Voir plus

À propos de l'entreprise

  1. Jardin
  2. Service d'extermination des nuisibles

Écrit par l'entreprise

Dragonfli offer the widest range of biological pest control solutions in the UK. Recommended by the RHS and with over 20 years of experience tackling garden pests we offer affordable biological controls suitable for any home garden or greenhouse. Compatible with natural and organic gardening we provide information and guidance on all of our biological controls for easy application and success.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(238)

75 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good problem solving

Had some issues with initial poor communication around timings for my order, but the company reached out and fixed them. My only issue is the inability to talk to someone about issues. Everything is done via email.

25 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

A great product

I've been using the moth egg killer sachets for moths for a couple of months. It's not a quick fix and you may need more than one treatment, but I am now noticing far fewer moths on my sticky traps. This works better than anything else I've tried.

23 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Moth Killing Wasps

Prompt delivery and so far the wasps seem to be doing their job. But I have a bad infestation so will be buying another sachet to hopefully complete the job.

21 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I have used the nematodes for the last…

I have used the nematodes for the last couple of years after infestation of the little furry thing due to me not noticing. On each occasion they have been stopped from absolute carnage quickly . I’ve just sprayed the box again before a break so hopefully no suprises on my return . A product that actually works .

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Ordered some predators for spider mite, sadly they had mostly all died in transit due to extreme temperatures and were not effective, dragonfli upon hearing the tale of woe sent another batch as soon as they had them. The predators worked extremely efficiently and I would say definitely more effective than spraying my peach tree, they remain slider mite free and now very happy. It’s a no-brainer, if u have spider mite infestation in the glasshouse this is the one!

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

SUCCESS AT LAST!

Three months in and I think, finally, I'm winning. Before Dragonfli, I'd tried a professional pest company (extremely expensive and ineffective), moth bombs, sprays, moth traps - some with a little more success than others but nothing seemed to radically reduce the recurrence of the ever-hungry carpet moths. Having read about Dragonfli's nematodes in the press I gave them a go and the moths are very nearly gone. I'd say that you have to be prepared to invest for three or four months, but when I think of what I have spent over the past three years, this is well worth it because IT WORKS!

15 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Very poor customer service re problems

Ordered nematodes, gel and sprayer. Got everything except the most important thing, the nematodes. When i tried too contact them i found out they didn't take calls except too place orders and i would have too raise the issue of a shortage by email. I did this and received an automated response telling me i may have too wait up too five days for a response. One star for poor picking and packing and follow on customer service.

17 juin 2025
Avis spontané
Logo de Dragonfli

Réponse de Dragonfli

Hi Peter,

We're really sorry for the evident packing error on our behalf here. After liaising with you over email we are glad to have resolved this issue for you; having ensured that you will receive the missing nematodes tomorrow.

We are also sorry for the difficulties you had in originally getting in touch with us. We do indeed have an automated email reply set up to provide confirmation to customers that their respective query has been lodged. We do also warn that moderate delays in response rates can be anticipated, particularly in Spring and Summer when we are at our busiest, but we are a hardworking team and do generally get back to everyone within at a least a couple of days.

Our phone lines are indeed temporarily reserved for orders only so we can focus on getting back to all customer queries via email. We find this to be more efficient as customers are able to send pictures and provide more detailed explanations as to their respective pest problem over email. This in turn enables us to provide the swiftest and most appropriate advice.

We hope that having received your missing nematodes tomorrow you'll be able to forgive us this packing mishap and we hope to be of service to you again in future.

Kind regards,

Dragonfli Ltd

Noté 5 sur 5 étoiles

Dragonfli Roots Boost

I have been using Dragonfli’s Roots Boost for a number of years now in my last two gardens and don’t plant anything without using it.

I am very pleased with the product and Dragonfli have always been very helpful and prompt.

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m so delighted with my sachets of…

I’m so delighted with my sachets of amblyseius andersoni! I bought them a few weeks ago, followed the simple instructions and I haven’t seen any gall midge damage on my fuschias. Last year I thought I’d never get rid of the problem. I will definitely be buying more products from this company.

14 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Noticeably fewer clothes moths

Noticeably fewer moths
It's a little early to tell quite how effective this treatment is being, as I've only been using it for 3 weeks. Everything arrived very promptly and the pheromone traps were easy to set up. To date, they have caught two moths each. I've placed the wasp sachets in the two rooms most affected, and whilst initially I was still finding and killing about 4 moths a day in the top room, this has gone down to about 2 and there are definitely fewer elsewhere. Once the 4 weeks are up, I'll replenish the traps at 6 weeks and see if I need to reorder the wasps.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Moth eggs

We have used the micro wasp packs to eradicate our moth problem. Since using them I have seen only 2 moths- it’s working!!

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Distribution boxes

Used the boxes with combination with thrip killers and it worked a treat. My plants are once again pest free and it couldn't have been easier. Thank you Dragonfli!

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Fuchsia gall mite…

The response of Dragonfli is always fast and helpful. I used the Amblyseius Andersoni Predatory Mite Sachets on my garden fuchsias, after removing the early signs of attack by the fuchsia gall mite, and they're looking fresh, strong and healthy. I've just ordered replacements, as recommended, and hope to keep the plants free from this pest this year.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

nematodes - great service

Initially ordered nematodes which went out of stock. Swift refund then a follow up contact when they came back in stock. They did initially work very well. However, after a few weeks slugs returned. I contacted Dragonfli and within minutes offered to send out replacement. Brilliant service, very responsive and good selection of pest control, delivered swiftly and any errors corrected straightaway.

27 mai 2025
Avis spontané

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