Drain Doctor - Nottingham Avis 

Absolutely outstanding!
Quickly found the route of the problem and with access to the neighbouring property the issue was quickly resolved.
Can’t thank the team enough!
Keep up the good work lads.

Problem diagnosed, fully explained and rectified within 48 hours. Cracked and collapsing drain flushed and lined. I was also shown - given a cctv camera tour to see both issues and fix. Greatly reassuring. Good service.

Excellent engineer

Responded very quickly to my drain problem. Assessed the issue, quoted and completed work within a few days. Extremely tidy job, the Presscrete surface was matched superbly on finishing. Very professional service and would recommend very highly.

Very prompt response and cleared up all the area before they left

Turned up on time - very professional - went above and beyond with effort and time - was clear with everything being done - solved the problem and would use again - very impressed - no call out fee either!

Brilliant service : would recommend

Helpful advice from the start regarding the issue and explaining what the job would entail. Accurate idea of the cost and the timescale involved. Internal pipe blockage cleared next day using equipment outside our property.

Competent staff who unblocked a drain quickly.

After being let down with our plumbing insurance company with a leak under our kitchen floor being diagnosed with a possible mains water pipe leak and not being repaired.
We made the call to Drain Doctor knowing it would cost us to repair but the damage being caused by the leak needing fixing.
We spoke to them in the evening of Friday and explained that this was the diagnosis and can they fix it as their website advertised plumbing services. The answer was yes and we were booked in for Saturday.
Saturday arrived and the technician arrived but our alarm bells were ringing loudly because there was no tools or even a small tool bag brought out the van. The technician was greeted and we showed him the issue. The response was there is nothing I can do as I’m only a drainage person and this isn’t something we as drain doctor we would touch! I can’t do anything but can get a quote for the reply. But instead of this he looked on his phone and said you just need a plumber here are some to ring. We can’t do anything to help as we are a Franchise and would cost more than it should.

I do have one big issue and I feel it is completely unjustified and when there is an issue all big companies use this excuse.
Did you speak to a young girl to which we replied we spoke to a female worker. He said oh yes she’s still in training and should have refused this job straight away.
I personally feel this is a poor excuse. And for the record this female worker was extremely friendly and if she was in training to which I doubt because of the in depth questions she was asking and perhaps if she’s been used a scape goat all the time should be made aware of this.

The reviews and website presentation doesn’t match to our experience and will not be contacting any of the franchises of the Drain Doctor network. We will also not be recommending yourselves.
As we feel it’s false advertising. This is an honest and truthful review.

Brilliant, the engineer was polite and very professional. Would recommend

The guy who can was quick and efficient.

I phoned up with blocked drains at about half 9 this morning. By 10am drain doctor had sent someone out. The lad came that was very polite and easy to talk to, sourced my problem straight away and cleared the blockage as well advising a more long term fix. I cannot fault the service whatsoever and would 100% recommend!

Speedy, called ahead with half hour notice. Identified the issue quickly, explained it simply then fixed it and cleared up.

Prompt attention to premises, diagnosed issue, expertly repaired quickly to my satisfaction.

All my interactions with the company were great. Loads of information given, staff were polite and great at what they were doing and final results were much better than a competitor we had used in the past!

What a great service! I didn't catch his name but the guy was adorable, really friendly, chatty & more importantly he did an amazing & thorough job! At one point the poor thing was laying flat out on my path with his arm shoulder deep in the drain - he really went above & beyond! The drain is now working perfectly. I'll definitely be using Drain Doctor again! Thanks so much!

We have used The Drain Doctor a few times in the Doncaster and Sheffield areas and would highly recommend them.

Drain Doctor Nottinham were brilliant. Efficient, courteous, speedy. Everything you'd want