Drain Doctor - York Avis 

Very clear in what they said was needed, how much and how long it would take, showed me camera on screen to show issues causing blockage though video would be available, polite and thoughtful

Had someone out 6 weeks ago to clear blockage. Blockage appeared to be clear but within 6 weeks blockage has now come back. Said it was to do with using 3 ply tissue? (Although been using same tissue for 6 years in the same toilet) Contacted Drain doctor again and told I would have to pay again. Originally paid £275 for 45 minute work, but firm would not come out again and when asked to speak to manager they were all of a sudden unavailable!
Incredibly poor service when been recommended to use Drain Doctor even though prices much higher than local firm.

Just contacted another company and they diagnosed over the phone that it was a blockage in the stack which should have been identified initially and thus saving me £275 with drain doctor.

Appalling service - DO NOT USE!

To the Drain Doctor Director who wouldn’t speak with me - I await your written reply here

Fantastic service, we cannot thank Lee enough. He came across to us in very short notice and fixed the problem we had with ease. A silly thing to note but he even cleaned up after himself thoroughly, which doesn't happen often! We're very grateful. Thanks Lee.

I had a problem with the drains at my new build home. Lee from the York DD came and assessed the situation and promptly and effectively cleared them. Also he helped me understand our drains layout and found a problem that the builders had missed. I would thoroughly recommend Drain Doctor. Lee was very polite and explained the costs.

First class service. Friendly and polite gentlemen answered phone and was very reassuring (Neil). Response time was within an hour and I was kept updated. The engineer (Owen) was friendly, polite and very knowledgeable. All was sorted very quickly and with no mess. Cost of inspection and work carried out was very reasonable. Would highly recommend this professional company.

I have used Drain Doctor on two previous occasions, I have always been highly satisfied with the courtesy friendliness professionalism and punctuality , I have always been kept informed through out the job.
Maybe not the cheapest but quality is remembered long after price is forgotten.
Lee is star and has a calming effect and goes the extra mile.
Thank you all at Drain Doctor.
PB

Owen from drain doctor was great. He turned up on time, listened our needs and acted accordingly. Very helpful and knowledgable in his field of practice. Would definitely recommend and use again in future.

Third time I’ve used Drain doctor at different properties excellent service thanks to Neil and Ian
Would recommend them
Thanks for a job well done
Les

The job was done to a very high standard by a friendly worker would recommend drain doctor for any plumbing jobs.

Shown the problem and suggestions made as well!
Helpful, out of hours -- all good!

Amazing service again thank you!
Professional, efficient and experienced

Very quick response time following my initial report of a drain problem with my bathroom sink. From raising the fault to the job getting completed it only took 3 hours which was fantastic. Communication was first class from Neil and Ian who attended the property was very friendly and knowledgeable.
I would definitely use and recommend the Drain Doctor.
Thank you 👍

Owen was very knowledgeable and nothing was too much trouble for him

Fifth time we have used Drain Doctor - Malton and found them to be good.

Excellent service. Blocked toilet Saturday morning. Came out when promised and did a very good and efficient job. Very polite young man who explained everything that was going on. Hope I don't need you again but you will be at the top of the list! Thank you

Cant thank you enough, rang you at 9am and onsite for 10am, great service,

From our initial phone call which was answered promptly to Lee’s professional and timely service 4 hours later we were very impressed and have no hesitation in highly recommending Drain Doctor.

Very helpful and polite young man and did a good efficient job. Came to visit less than 24hrs after contact. Thank you.