If your in 2 minds about giving this product a try for your balding just do it. The shedding phase is scary and feels like it lasts forever but just trust the process and you will get results. I’m ont... Voir plus
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Lisez les avis des autres
Excellent products at the best prices, although others are getting very close price wise, a discount code is needed. Medications are good quality, have been using for over 1 year and seems to be makin... Voir plus
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Havent even got my product yet but the customer service is impeccable. Royal Mail messed up my delivery then the tracking went dead. Emailed Holly at DrHair and the back and forth which was going o... Voir plus
L'entreprise a répondu
Dr. T, Brandon, Mollie, and Judith make a brilliant team! Mollie welcomed me in and immediately put me at ease. Dr. T made me feel very comfortable and did a great job with my hairline. Brandon and Dr... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DrHair is the UK’s leading provider of clinically formulated hair restoration treatments, renowned for quality, affordability, and personalised results. With over 30 years of combined expertise, DrHair has established itself as a trusted name in hair care, offering a range of treatments that undergo rigorous testing to ensure precise active ingredient concentrations, safety, and optimal effectiveness. By delivering our products at wholesale prices directly to customers, we make hair loss solutions far more accessible—often at prices up to 50% lower than high street clinics and pharmacies, without compromising quality. At DrHair, we recognise that hair loss is a personal journey that affects not just appearance but also confidence and quality of life. That’s why we blend cutting-edge advancements in hair regrowth with the guidance and support of our expert team, working with you every step of the way to achieve your desired results. Our scientifically formulated treatments are crafted with the highest standards of quality and integrity, ensuring that each product is safe, effective, and trusted by our clients. With DrHair, you can feel confident in a solution tailored to support your well-being and restore your confidence. DrHair is committed to helping you not only restore hair but also regain the confidence to embrace life fully. Discover why countless customers across the UK choose DrHair as their go-to partner for effective, affordable, and trusted hair restoration treatments designed to deliver real, lasting results.
Coordonnées de contact
2 Harley Street, W1G 9PA, London, Royaume-Uni
- info@drhair.co.uk
- drhair.co.uk
4,5
Excellent
121 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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It really does work
If your in 2 minds about giving this product a try for your balding just do it. The shedding phase is scary and feels like it lasts forever but just trust the process and you will get results. I’m onto my 4 month now and can already see a great difference in my hairline.
16 mars 2026
Avis spontané
Réponse : DrHair
Dear Brenden,
Thanks so much for sharing your experience!
We’re really glad to hear you’re seeing such great progress at the 4-month mark, that’s a big milestone. You’re absolutely right as well, the shedding phase can feel worrying, but it’s a normal part of the process and a sign that the treatment is working as it should.
It’s great to hear your hairline is already improving, and we appreciate you encouraging others who might be on the fence. Staying consistent really does make all the difference.
If you ever need any support along the way, we’re always here for you.
Kind regards,
The DrHair Team
Dispatched fast and my hair is getting…
Dispatched fast and my hair is getting slightly thicker.Just got to be patient
3 novembre 2025
Réponse : DrHair
Dear Paul,
Thanks so much for your kind words!
We’re really glad to hear your order arrived quickly and that you’re already noticing your hair getting slightly thicker, that’s a great sign. You’re absolutely right, patience is key with hair treatments, and it sounds like you’re on the right track.
If you ever have any questions or need support along the way, we’re always here to help.
Kind regards,
The DrHair Team
Customer for more than 1 year
Excellent products at the best prices, although others are getting very close price wise, a discount code is needed. Medications are good quality, have been using for over 1 year and seems to be making a difference, well it’s halted further hair loss, that’s for sure. Difficult for existing customers to navigate website as always have to complete questionnaire. Would be useful if website recognised repeat customers to save the need to complete this form every time you click on a product.
31 décembre 2025
Réponse : DrHair
Dear Jonathan,
Thank you so much for sharing your feedback and for being a loyal customer for over a year! We’re delighted to hear that our products are helping to halt further hair loss and that you’ve found them to be of good quality.
We really appreciate your suggestions regarding the website experience. Your point about repeat customers and the questionnaire is well taken, we’re constantly looking for ways to improve and make ordering as smooth as possible for our returning customers.
Regarding pricing, we occasionally offer discount codes and promotions, so it’s worth keeping an eye out for these opportunities.
Thank you again for your thoughtful review and continued trust in DrHair, it means a lot to us!
Best regards,
The DrHair Team
Réponse : DrHair
Dear Benjamin,
Thank you so much for your feedback! We’re thrilled to hear that you found the ordering process easy and straightforward, and that your shipment arrived reliably. At DrHair, we strive to make the experience as smooth as possible for our customers, from browsing to delivery, so it’s wonderful to know this is coming across.
We truly appreciate you taking the time to share your experience and hope our products continue to meet your expectations. Your support and trust mean a great deal to us!
Best regards,
The DrHair Team
No response to emails and unclear dispatch status
I recently placed an order and was told delivery would be express/next day, but the shipping label was created on Thursday and by Saturday the tracking still shows that the parcel hasn’t been dispatched.
What has been more frustrating is that email appears to be the only way to contact the company. I sent a message to check whether the parcel had actually been handed to the courier, but haven’t received a response. When you’re ordering medication and the tracking status isn’t clear, the lack of communication creates a lot of unnecessary anxiety and uncertainty.
The service itself may well be fine once everything arrives, but clearer communication and faster responses to emails would make a big difference to the customer experience. Even a short confirmation that the order is being processed or when it will actually be dispatched would help reduce the stress for customers waiting on their medication.
Update:
My email was going to the Junk Inbox so wasn’t being picked up, once recognised, I was given a very good level of care and support. They sent out a replacement very promptly and were very sympathetic. Thanks to Holly and the rest of the team for their support. Just worth flagging care to be taken with emails which go to junk and perhaps invest in SaaS for customer service e.g. Dixa to enhance service experience
7 mars 2026
Avis spontané
Réponse : DrHair
Dear Matthew ,
Thank you for taking the time to share your detailed feedback. We truly appreciate both the constructive points and your kind update.
We’re very sorry for the initial confusion and anxiety caused by the lack of communication and unclear tracking. We completely understand how important timely and transparent updates are, especially when it comes to medication.
We’re pleased to hear that once the issue was identified, our team was able to provide prompt support and arrange a replacement for you. Please be assured that we already have processes in place to prevent this type of issue from happening in the future, including monitoring email delivery and ensuring orders are tracked and communicated promptly.
Thank you again for your patience and for acknowledging the care our team provides. Your feedback is invaluable as we continue to improve our service.
Best regards,
The DrHair Team
Prompt service
Can't complain.... Sent products promptly and even sent extra! Can't complain about that!
8 juin 2025
Réponse : DrHair
Dear Mr Shilton,
Thank you so much for taking the time to leave a review!
We’re delighted to hear that your order arrived promptly and that you had a positive experience with us. At DrHair, we always strive to provide fast, reliable service and ensure that our customers feel confident and cared for throughout the process. Your feedback encourages our team to keep delivering the best possible service, and we truly appreciate your support.
Thanks again for choosing DrHair, we look forward to serving you again in the future!
Warm regards,
The DrHair Team
Reasonably easy to order and arrives…
Reasonably easy to order and arrives within a few days. Hassle free.
2 février 2026
Réponse : DrHair
Dear Anton,
Thank you so much for taking the time to leave your review, we really appreciate it! We’re delighted to hear that you found the ordering process straightforward and that your medication arrived quickly and hassle-free. Our goal is always to make managing hair loss as simple and convenient as possible, so it’s wonderful to hear that this came across in your experience.
If you ever have any questions, need guidance on your treatment, or want to explore additional options, our team is always here to support you. Thank you again for your feedback, and we look forward to helping you on your hair-loss journey.
Kind regards,
The DrHair Team
Good service from a trusted company
Good service from a trusted company. Prices are reasonable too even better if you get a discount when available.
29 septembre 2025
Réponse : DrHair
Dear Nalin,
Thank you for your kind review! We’re delighted to hear you’ve had a positive experience with our service and that you feel confident in the care we provide. We always aim to offer fair and transparent pricing, and it’s great to know that our occasional discounts have been a nice bonus.
Your feedback means a lot to our team, and we’re always here if you have any questions, need support, or want to explore your treatment options further. Thanks again for taking the time to share your experience!
Kind regards,
The DrHair Team
Réponse : DrHair
Dear Steven,
Thank you for your feedback! We’re thrilled to hear that our treatment has been effective for you. It’s always great to know our efforts are helping our patients feel more confident about their hair.
If you ever have any questions, need advice on your treatment, or want to explore additional options, our team is always here to help. Thanks again for sharing your experience!
Kind regards,
The DrHair Team
Great company
Great company. Unbelievable prices compared to other companies.
Fantastic customer experience.
Brilliant!!
1 février 2026
Réponse : DrHair
Dear Mr Brown,
Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with us. It’s great to know you feel our pricing is competitive and that our team has provided a fantastic customer experience.
Your feedback really means a lot to us and motivates the whole team to keep delivering the best service possible. Thanks again for sharing your experience, we’re always here if you need any support or advice in the future!
Kind regards,
The DrHair Team
Réponse : DrHair
Dear Robert,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that you found the process fast, efficient, and seamless from start to finish. The DrHair team works hard to make treatment as straightforward and accessible as possible, so feedback like this truly means a lot to us.
We appreciate your trust and support, and we’re always here if you need anything in the future.
Kind regards,
The DrHair Team
Réponse : DrHair
Hello,
Thank you so much for your feedback! We’re delighted to hear that you’re happy with both the service and the price.
At Dr Hair, we aim to make our treatments accessible, convenient, and affordable, so it’s always great to know that our customers feel the value. Your support means a lot to us, and we hope your experience with our products continues to be positive.
We look forward to helping you with your hair journey in the future!
Kind regards,
The Dr Hair Team
Low prices, fast delivery, excellent service.
Placed an order on 28 January. Looked around carefully to ensure the price was the best I could find. The order arrived within 48 hours. This is the kind of service I like. I'll be back.
28 janvier 2026
Réponse : DrHair
Dear Nic,
Thank you for your lovely review!
We’re delighted to hear you found our pricing competitive and that your order arrived so quickly. Providing fast, reliable service at good value is exactly what we aim for, so it’s great to know we hit the mark for you.
We really appreciate your support and look forward to welcoming you back to DrHair again soon.
Kind regards,
The DrHair Team
Excellent Customer Service
I had an issue with a delivery that was unfortunately stolen, but DrHairs handled it brilliantly. Holly was understanding, responsive, and extremely helpful throughout.
Even though the issue wasn’t their fault, they raised a complaint with Royal Mail and arranged a replacement as a goodwill gesture, which I really appreciated. Great communication and excellent customer service. Highly recommended.
27 janvier 2026
Réponse : DrHair
Dear Lewis,
Thank you very much for taking the time to leave such a kind review.
While we’re sorry to hear about the issue with the delivery, we’re really pleased that the team, and Holly in particular, were able to support you and resolve things quickly for you. We always aim to communicate clearly and help wherever we can, even when an issue is outside of our control.
Thank you again for your recommendation and for choosing DrHair. It’s genuinely appreciated.
If you ever need any support in the future, please don't hesitate to reach out - we're always here to help.
Kind regards,
The DrHair Team
Excellent product, quick delivery. All round good company!
Excellent product. Been using topical finasteride solution for 6 months and can see so much improvement already. Used this prior to the transplant and can confirm this has helped a lot!
19 juin 2025
Avis spontané
Réponse : DrHair
Dear Jonathan,
Thank you so much for the wonderful feedback!
We’re really pleased to hear you’ve had such a positive experience and that the topical finasteride has made a noticeable difference for you, especially alongside your transplant. It’s always rewarding to hear when our treatments are helping people see real improvements.
Thanks again for taking the time to share your experience and for choosing DrHair. We’re glad to be part of your hair-restoration journey!
Kind regards,
The DrHair Team
excellent customer service
Havent even got my product yet but the customer service is impeccable. Royal Mail messed up my delivery then the tracking went dead.
Emailed Holly at DrHair and the back and forth which was going on for weeks with royal mail was solved within 1 day
16 janvier 2026
Avis spontané
Réponse : DrHair
Dear Jake,
Thank you very much for taking the time to leave such a thoughtful review, it truly means a lot to us.
We’re really sorry that your delivery was affected by issues with Royal Mail and that the tracking information became unclear. We know how frustrating it can be when a parcel is delayed, especially when you’re relying on it. While delivery is unfortunately outside of our direct control once dispatched, we always do our best to step in and support our customers as quickly as possible when something goes wrong.
We’re delighted to hear that Holly was able to help resolve the situation for you promptly and that our customer service made a positive difference. Your patience and understanding throughout the process were greatly appreciated.
Thank you again for your kind words and for choosing DrHair. If you need any further assistance at all, we’re always happy to help!
Kind regards,
The DrHair Team
Excellent service
Excellent service. Hair pills arrived quickly. I know they will take a few months for results to show so just have to be patient.
30 août 2025
Réponse : DrHair
Dear Mrs Chan,
Thank you for your kind review and for choosing Dr Hair .
We’re glad to hear your order arrived quickly. You’re absolutely right, consistency and patience are key, and results typically become noticeable after a few months of continued use. If you ever have questions along the way, our team is always here to help.
Wishing you the best on your hair regrowth journey!
Kind regards,
The DrHair Team
Best results I could have expected
Best results I could have expected. Tried manual and other imitation brands and haven't got the same results. Easy, convenient and and super fast delivery!
5 janvier 2026
Avis spontané
Réponse : DrHair
Dear Xavier,
Thank you for taking the time to leave such a fantastic review!
We’re delighted to hear that you’ve achieved the best results you could have expected and that Dr Hair has stood out compared to other brands you’ve tried. Knowing that our treatment has made a real difference is incredibly rewarding for our team.
We’re also glad you found the process easy and convenient, and that your order arrived quickly, we work hard to make the entire experience as smooth and efficient as possible.
Thank you again for choosing Dr Hair and for trusting us with your hair regrowth journey. If you ever need support or have any questions, we’re always here to help.
Kind regards,
The DrHair Team
Awful product do not buy its s scam
Awful product do not buy its a scam
The product looks so shoddy and like it has been produced in a garden shed, its a con and terrible to do this to people that are in need and trying to regow hair. Avoid and use one of the trusted bigger brands
Dr hair is a scam, avoid and dont waste yoir money
8 janvier 2026
Avis spontané
Réponse : DrHair
Dear Mr Simpson,
We’re sorry to hear that you feel disappointed with your experience, and we genuinely regret that our product did not meet your expectations.
At Dr Hair, our formulations are developed in regulated facilities and are subject to strict quality and safety standards. We take feedback of this nature very seriously, as our mission is to support people experiencing hair loss with clinically informed products and professional guidance.
A member of our team will be in touch to discuss your concerns further and ensure they are reviewed properly. We always aim to resolve issues fairly and transparently.
Thank you for taking the time to share your feedback.
Kind regards,
The DrHair Team
Réponse : DrHair
Dear Jacqueline,
Thank you for your feedback, we’re really pleased to hear that it’s working for you!
Your results and satisfaction mean a lot to us, and we appreciate you taking the time to share your experience. If you ever have any questions or need further support, our team is always here to help.
Kind regards,
The DrHair Team
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