Went to pick up the motorhome from the Perth depot, the motorhome had items missing and was dirty, we had to get someone to clean inside before we could leave, the vehicle dash said it was overdue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had problems with Hertz cancelling our 35 day booking from London as we mixed up our starting date. With such a large & paid for booking thought they would have followed up before cancelling. Spoke ro... Voir plus
L'entreprise a répondu
I love Driveaway Holidays! Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many... Voir plus
L'entreprise a répondu
We used Driveaway Europe leasing twice some years ago to travel around Europe with a Peugeot. The lease, pick-up etc was smooth. Peugeot were great to deal with as a minor side scrape in Belgium was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de DriveAway
Écrit par l'entreprise
Our Products
Coordonnées de contact
PO Box 1321, 2060, North Sydney, Australie
- 1300 363 500
- reviews@driveaway.com.au
- driveaway.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to book cars on your website and…
Easy to book cars on your website and good pricing, thanks

Réponse de DriveAway
Easy to use site
Easy to use site, always value for money. Great support service when we had issues overseas.

Réponse de DriveAway
LOVELY CUSTOMER SERVICE PERSON WHEN I…
LOVELY CUSTOMER SERVICE PERSON WHEN I CALLED THE DRIVE AWAY NUMBER.VERY HELPFUL

Réponse de DriveAway
Great company
Great company, very reliable. Fixed an issue and were amazing with follow up.

Réponse de DriveAway
Booked car hire for pick up Cairns…
Booked car hire for pick up Cairns downtown and drop off Cairns airport for March this year. Picking up the car was super easy and we got an upgrade to a nice new 4x4. Drop off at the airport again was very easy with just a key drop. The whole process with Driveaway was great and we paid for the excess cover so no other insurances had to be paid on pick up.

Réponse de DriveAway

Réponse de DriveAway
Best One Way Rental Deal...........
My wife and i are planning a road trip from Darwin to Perth and we looked at several companies offering one way rentals. Drive Away were by far the cheapest deal available with other providers quoting between 45 and 100 % more. After receiving the quote, i had follow up emails as reminders to contact Drive Away and book a car, which i found beneficial in organising such a important aspect of the trip. When i did book the vehicle i also found the customer service representative to be very helpful.Good customer experience.

Réponse de DriveAway
Car was clean in great condition and…
Car was clean in great condition and drove from Melbourne to Sydney with no issues at all. Great service once you return it as well as picking up. Highly recommend!

Réponse de DriveAway
Always booked with DriveAway
Always booked with DriveAway, used them OS many a time. Highly recommend

Réponse de DriveAway
Efficient system
Efficient system, and staff on the phone are delightful to deal with. Thank-you

Réponse de DriveAway
Confirmed booking and then they double the price
I booked a car for 22 days. I reveived an email saying "Thank you for your booking. Your credit card payment was successful and within a few minutes you will receive a confirmation email stating we have received your booking, along with your voucher which is required at time of collection." Booking nr 4106203.
5 hrs later i get a call saying there is a "subject to availablity" somewhere on the site (can't find it) and the only similar vehichle they can offer me is now more than double the price (over $5000). I do not trust this site.
Their email did state "If your request in this instance is unavailable we will contact you with an alternative." But then the alternative was almost $3000 MORE!

Réponse de DriveAway
Excellent upfront Service
I have used Driveaway for an overseas hire and found them to be fantastic when we had ot cancel due to Covid19. This is my first domestic hire and once again found them to be very competitive and helpful.

Réponse de DriveAway
I love Driveaway Holidays!
I love Driveaway Holidays!
Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many years of using Driveaway I trust the pricing enough I don't bother shopping around anymore.
Being able to pay the excess reduction insurance, gives me peace of mind and half the cost of all the extra insurances you get slugged with on collection of your vehicle. Being able to prepay and present a voucher is so simple and hassle free when you go to pick up your car.
Thank you Driveaway <3

Réponse de DriveAway
Fantastic service.
Karen in reservations, and others in the team have been so helpful in making the initial booking. On top of that, their assistance and kind understanding due to the problems with COVID19 causing a need to adjust, then cancel the booking have really impressed me. I will be using their service as soon as I can in the future. Thank you very much.
Andrew

Réponse de DriveAway
Booking process was straightforward
Booking process was straightforward. Price was good. We needed to decrease our length of booking by a week. I emailed the team they responded quickly and the change was made effortlessly with a refund on the way. Excellent service.

Réponse de DriveAway
Booking system seems to work ok
Booking system seems to work ok. Remains to be seen what the full experience is like.

Réponse de DriveAway
Excellent service and very competitive…
Excellent service and very competitive rates

Réponse de DriveAway
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







