Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very easy to organise and very helpful with the quick responses to my queries. Airport collection was great and car ready to go when we arrived (though they could have washed all the dust off it befo... Voir plus

Noté 5 sur 5 étoiles

Drivenow offers cars from a number of reputable firms at prices below the rates offered by booking directly with those companies. They have an office in Camberwell Vic. so any problems can be discuss... Voir plus

Noté 5 sur 5 étoiles

Great value for money. The 2/3 Berth Princess Hitop we rented (Calypso) was a reliable companion, not the smallest technical problem at all despite the high mileage it had on the dial. It was very tid... Voir plus

Noté 5 sur 5 étoiles

Transparent on its rental policy details. Website is easy to navigate. Rental vehicle excess amount is clearly stated and explained with various option put up to reduce the high excess imposed by car... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures
  2. Magasin d'accessoires automobiles

À propos de DriveNow

Informations provenant de diverses sources externes

CORONAVIRUS (COVID-19) Travel Advisory: Campervan Rental Cancellation Policies

Read More

We Compare Car Hire Car Hire guaranteed with the lowest available rates all in one place and all the time. That's what makes DriveNow the home of the best rental deals in Australia. DriveNow delivers the widest choice of rental providers and vehicles to guarantee you the lowest and latest prices on car rental in Australia. Since 2003 we've been comparing the cost of car rental and today you can find the best deals in countries including Australia, New Zealand, Canada, France, Germany, Spain, Italy, Ireland, the US and on UK car hire all under the one web roof. Rental prices and vehicles are laid out in an easy to read grid allowing you to instantly compare the best deals, daily rates and review vehicle features before you book. Making a booking is quick and easy with instant confirmation. We guarantee the lowest available price and there are absolutely No Booking fees or hidden costs with DriveNow.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

899 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Really bad

Really bad, our recharge box did not work meaning we had no power unless plugged in to a powered sight! Roof was leaking water, the windscreen wiper had broken off! And Blinkers were playing up. absolute ripoff made our holiday very unenjoyable

22 juillet 2019
Avis spontané
Logo de DriveNow

Réponse : DriveNow

Hi Leevi,
Thank you for providing valuable feedback regarding your supplier and camper rental experience. Please contact us on customercare@drivenow.com.au - providing your booking reference & contact details. A member of our team will be in touch to assist.
Thank you - DriveNow

Noté 5 sur 5 étoiles

Hassle free

Hassle free, value added, with multiple choices of vehicles too choose from. Plus side is free cancellation options. Definitely recommend to friends and relatives.

11 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Delight to deal with

Dealt with Marta over the "Live Chat' function and she was an absolute delight to deal with. Very quick responses and easy to understand.
Thanks Marta and Drive Now.

4 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

“Price guarantee, no hidden fees” LIES ALL LIES

“Price guarantee, no hidden fees” load of absolute rubbish was quoted online when we booked £280 or there abouts. We were told as booking there may be a SLIGHT fee for young driver... went to pick up the car and it was almost £800 and we had no choice but to pay. Completely ripped off, how can you quote over £600 off what we were expected to pay. Won’t be using you again or recommending to anyone. Absolutely disgusting money stealers.

3 juillet 2019
Avis spontané
Logo de DriveNow

Réponse : DriveNow

Hi Gemma,
Thank you for reaching out to us on Trustpilot. Whilst our team will contact you directly to reassure you that you have not been quoted incorrectly - please take a moment to review our response below.

Prior to making a reservation, DriveNow gives the customer every opportunity to view the additional information and we display any included and excluded items. All information is provided for the customer to view pre & post booking a rental vehicle. DriveNow provide our customers every opportunity to read and view this information prior to making a reservation.
When selecting a vehicle which allows drivers 23+ years of age to hire a vehicle, an age surcharge amount for drivers under 25 years may apply as displayed online. This amount cannot be built into the rental cost on DriveNow.com.au, as not all travelers will be under the age of 25 years and the age surcharge cost can vary between Airport, City, Regional or franchised owned locations. We advise customers to contact DriveNow to confirm the cost of the age surcharge or contact your chosen rental car supplier to discuss this further.

The price displayed on DriveNow will include the rental cost, the standard liability option and one way fee. The rental car rate does not include additional extras such as liability reduction options, windscreen damage, additional driver fee, driver age surcharge for under 25’s, GPS, Child seats, snow cover, tolls, credit card surcharges issued by the rental car supplier, security bond amount and all other optional extra items you choose to add on to your rental.

Your DriveNow confirmation with Keddy UK reflected the amount of £284.05 prior to the purchase of optional extras.

Your final Keddy UK invoice reflected a total of £405.54. As advised, Keddy UK have applied the young driver surcharge portion at vehicle collection. This amount was £29.16 per day. For your five days rental the age surcharge was £145.80.

At purchase the transaction value of £405.54 converted in card holder currency to $762.39AUD on your credit card statement.

We trust this information clarifies your concerns. DriveNow welcome all feedback and are available via telephone, email and live chat.

Thank you - DriveNow team.

Noté 1 sur 5 étoiles

I booked through drive now and I had to…

I booked through drive now and I had to chase for my $50 deposit which is still didn't pay back from car rental company. I complained to Drivenow they haven't not done anything. So disappointed.

27 juin 2019
Avis spontané
Logo de DriveNow

Réponse : DriveNow

Hi Nick,
A member of our team will be in touch to discuss further.
Thank you - DriveNow

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