Drive Roadside Assistance Avis 3 881

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de remorquage

Écrit par l'entreprise

Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.


Coordonnées de contact

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4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

PROS

Prompt, professional service and would recommend your company to other travelers.

21 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Convenient

It was easy to schedule and track the process.

2 août 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Great great job

Great great job

1 août 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

The technician arrived quickly and was…

The technician arrived quickly and was very polite and professional.

1 août 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 1 sur 5 étoiles

Not worth it

There is no reason to use this service if you have roadside assistance via your car insurance. I had to wait over an hour for service. Also, they didn't head my way until I called them and told them I needed assistance. This company is a waste of time.

26 juillet 2025
Avis spontané
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Réponse : Drive Roadside Assistance

We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed.

As for insurance-based roadside assistance, while anyone is free to use it if they have the coverage, it's important to note that in many states, using your car insurance for roadside help can count as a comprehensive claim, which may affect your insurance rates for 3 to 5 years—even for something as minor as a lockout or tow.

Our pay-per-use model exists to provide a fast, transparent, and insurance-free alternative. We appreciate your feedback and the opportunity to improve.

Noté 5 sur 5 étoiles

Excellent work and our worker that came…

Excellent work and our worker that came was excellent he helped us in every way as possible and got us on our way.. Made sure we took off say.. I recommend 10-10

30 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

fast and friendly services

fast and friendly services, i would definitely recommended 100%

31 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Great driver.

29 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Very nice technician

Very nice technician. Was very efficient and explained things.

30 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

The person arrived and changed my tire…

The person arrived and changed my tire in a quick timely manner. As a female stranded on the side of the road receiving help quickly is important.

Thank you!

LeighAnn A Hamby-Eads

27 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 4 sur 5 étoiles

Service was fast

Service was fast, crew came quicker than estimated time. Just a little pricey to swap out a spare

28 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

As with anyone

As with anyone, this experience was very horrible but ended very nicely thanks to Joe.

27 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Excellent Experience

The real-time updates and the technician were great. I was stuck and your service got me going again.

27 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles
Logo de Drive Roadside Assistance

Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles
Logo de Drive Roadside Assistance

Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Timely

Timely. Friendly. Knowledgeable. Skilled.

22 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Tom who came to assist me knew how to…

Tom who came to assist me knew how to find the auxiliary battery cable connection under the hood of my car. He charged the battery and I was back on the road in a quick fashion!

24 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Robert was awesome

Robert was awesome. He even called the next day to check if our battery was still working.

22 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Great service

Great service, quicker thank other experiences

21 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Noté 5 sur 5 étoiles

Jumpstart Car

Very quick response. Attendant very professional, courteous and friendly.

8 juillet 2025
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Réponse : Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

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