I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
IN my Opinion, seems Royal Mail lied and lost package - DrMemory do not care and have no interest whether I received the memory I paid for. Useless Customer Care – I will Never user DrMemory or Roy... Voir plus
L'entreprise a répondu
Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the... Voir plus
L'entreprise a répondu
Bought a gaming PC from them recently and had some trouble getting it to connect to my monitor, spoke to Tom from customer support who was friendly and told me what the issue was and how to solve... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Coordonnées de contact
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, Royaume-Uni
- +441618770030
- drmem.com
2,9
Moyen
841 avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service handled with care
14 septembre 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products & services.
Réponse de Doctor Memory
Hi,
thank you for the time to leave us a review! I am glad that you found it easy to use and that the shipping was also fast and reliable
Great Value Gaming PC
Great gaming PC. Good value. They were let down by the delivery company when the PC "disappeared" in transit, but the customer service was very good. They quickly sorted it out and sent another PC.
8 septembre 2022
Réponse de Doctor Memory
Hello, I am happy to see that the replacement arrived in good time. I am sorry for the issue with the first PC but as discussed with you prior, it looks like the courier lost the parcel.
I hope you are very happy with your new PC! Thank you for taking the time to leave this review
Simply great
6 septembre 2022
Réponse de Doctor Memory
Hi, thank you for the review. I hope the item arrived in a fast time as that is what we aim for. I hope you enjoy it! Thank you for taking the time to leave us this review.
Excellent Customer Service
I had a follow-up issue concerning a PC purchased over a year ago from Dr Memory.
Two quick emails with customer support (handled by Lee) and the part required is sent out and delivered the next day.
PC running at 100%. Thank you!
22 août 2022
Avis spontané
Réponse de Doctor Memory
Hi, I would like to apologise for the issue that you had originally. But I am glad to see that it was managed to get resolved in a short matter of time! We are also glad that the item was shipped to you for the next day as that is what we always try to do with our couriers! Thank you for taking the time to leave this review for us.
Customer service as it used to be.
Very prompt order process and delivery was well packed and well protected.
Very quick to answer any questions on the phone. I would highly recommend the company.
Very well priced given the current market.
18 août 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & customer services.
Very happy with my purchase
After searching various web sites for a new PC I found that Doctor Memory looked the best value, the specification for the pc was good for the price compared to the other sites. The delivery of the PC was quick and was kept informed throughout the process. Would definitely recommend.
18 août 2022
Avis spontané
Réponse de Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new PC.
When our customers are happy we are happy too
Delivery timeframe not quite what advertised at checkout
Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the item did arrive within that time frame, maybe changing the wording to what the actual service paid for at a price of £6:30 would not mislead any other customers. Would still use again though now knowing the delivery time frame.
2 août 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services, delivery times. The wording of the postage options is set by ebay unfortunately, sorry if we couldnt be more specific for you.
Excellent product promptly delivered at…
Excellent product promptly delivered at a very fair price with, unusually, pre-sales guidance regarding suitability. Can't fault 'em.
25 juillet 2022
Réponse de Doctor Memory
Hi, thank you for taking the time to leave us with this review, we are glad you found us to be 5 star worthy. We take time and effort to make sure our customers are getting the correct item as there are lots of different one's out there. We also keep our prices as low as possible to ensure that the prices are fair for our customers as we take great pride in having you.
Excellent!
Excellent!
Adding 8gb of RAM to my old 4gb laptop made a big change (obviously)!
But, my 5 stars rating was for the delivery time, packaging and most importantly the very responsible price!
I highly recommend it!
23 juillet 2022
Réponse de Doctor Memory
Hi, thank you for the kind review, we try our best to send out the items in the best packaging possible with the best couriers so that you receive your items as soon as possible
Easy to navigate and choose
18 juillet 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services.
RAMs for Laptop
I bought two RAMs to upgrade my laptop. The products are well packaged and fitted my laptop model. I received emails to check if I ordered the right products. The staff verified it before shipping. A very good shopping experience.
18 juillet 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & services.
Advertised as Post Office 48
Advertised as Post Office 48 - 2 day delivery, when hadn't arrived after 4 days I contacted customer service and spoke to a rather rude gentleman who told me they didn't guarantee deliveries and I had to wait 7 working days before they would investigate...
12 juillet 2022
Réponse de Doctor Memory
Hi
We are sorry you had to wait for your delivery. But I can see that the item ordered on 05/11 has now been delivered on the 11/07. We ship all our order before 3pm on the same day. & usually your order will be received within 2 working days. However sometimes due to circumstances out of our control delivery can take longer. We unfortunately cant open an investigation with the post office until a parcel has been missing for 7 working days. If a parcel hasnt been delivered within 7 working days we can then offer you a replacement or a full refund.
On time exactly what I asked for.
4 juillet 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & delivery times.
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM, & delivery times.
Amazing
Amazing! My son is very happy with his new computer. Quick delivery and everything is working just great! Would recommend to friends and family.
1 juillet 2022
Réponse de Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
Exactly what I needed!
27 juin 2022
Réponse de Doctor Memory
Thanks for your review
Glad you are pleased with your RAM
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, delivery times & services.
Exactly the right product from the right company
The memory was correct, worked perfectly fine, delivery was excellent,
would recommend Memory Doctor, for your upgrades.
24 juin 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & delivery times.
Cheap Chinese Ram
Cheap Chinese Ram. Ram is Ram. Does the Job for Old Laptop. Delivery Service Good. Happy so far
24 juin 2022
Réponse de Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & prices. Its not just Chinese RAM its from S Korea & other places too
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.