Drone Doctor Avis 

Great service

After a miserable experience with DGI I found Drone doctor which was a breath of fresh air!
My drone is now in great working order again with no fuss or drama!! In a very short time and great value.
DGI should look and learn!!
Would not hesitate to use Drone doctor again
👍🏻👍🏻👍🏻
David

A fantastic service experience all round. These guys are such professionals. My DJI Mini 2 had crashed into a railway bridge and dropped 15 foot snapping an arm. I was quite anxious as I had no idea where to turn to to get the repair done in the UK. Luckily I came across this very Trustpilot page! I was reassured to choose Drone Doctor after all the positive reviews and I'm so glad I did choose them.

I sent the drone off on a Tuesday and it arrived with them on Thursday. I informed them I had a client shoot on Friday and would love to get back the drone before then, and their team called me to reassure me they would complete the repairs promptly and arrange a special before 1pm delivery which I was extremely happy with! I was given multiple quotes depending on if I wanted cosmetic damage repaired too - it was nice to have options. I paid the invoice and as promised the drone arrived the very next day at 12 noon ready for my client shoot! (4 days in total from sending the drone). This is customer service done right - they went above and beyond to keep me happy. Well done Drone Doctor!

I also really liked their neat online system where you can track the status of your drone repair every step of the way, and even quickly and easily message their engineers who always respond promptly. You also get your return tracking number there so there's no faffing around to find that!

All in, I had an extremely positive experience. I was a little anxious reading the negative reviews on here before sending my drone in, but I shouldn't have been. There's no better place to get your drone repaired in the UK than Drone Doctor!

Excellent quick and efficient service. Really thought my drone was beyond repair but Drone Doctor managed to resuscitate my poor drone after I stupidly flew it into a tree. Thanks again for your help 👍🏻

Quick and efficient service. Good communication all along.
Thanks.

Super fast repair, constant updates, reasonable price and free postage, perfect! With a 12 month warranty on their repairs too, there is no reason NOT to use these guys.

Absolutely awesome service will definitely use them again. Your drones in safe hands…
Very comforting….

Sent my Mavic Air in for repair as the IMU would not calibrate. Drone Doctor were absolutely brilliant. Would recommend them with no reservation whatsoever. First class communication and really speedy standard service. A**

Great service and quick turnaround for repair.

Good fast service, fixed my air2 S after a fall from 10 mt which broke the gimble
Expensive repair , but returned in "as new" condition in about 1 week. Very satisfied with the DD's service.

Great speedy service as ever. Love the way they prioritise production work, was super handy when I needed it on set!

My DJI FPV Controller 2 needed 'activating' or 'binding' with it's related DJI FPV quad which I didn't have. Windows and FPV sims saw it but wouldn't calibrate or respond so Drone Doctor activated it with their DJI FPV drone and sent it back to me, all in a couple of days with minimal charge. Awesome communication & awesome service (Thanks Matt)

One of the most impressive customer journeys I’ve ever had. I phone and spoke with an awesome guy who gave me clear instructions and recommendations to what I did with my two broken mavic drones. I booked my repair in within minutes and printed of my postage label and posted to the Dr all within 1hour. Within roughly 20 hours I got a message to say the DR had received my drones. Within two hours a perfect diagnosis and booked in for repair. They repaired and sent back the drones all within 2 days total time which was just incredible. This business is a REVOLUTION I’m so stoked to be back flying!

Really happy!

Fast turnaround, would use again.

Excellent service, really easy to use and would highly recommend them.

I sent my drone to have one of its Arms replaced, the work was carried out very quickly and posted back in a secure package I would recommend them but hope that I don't have to use them if I keep flying safely, but should I need a service or repair I would not hesitate in using them

Took my Phantom 4+ controller in to have a new battery fitted after not being used for a year. They diagnosed battery was fine and there was a problem with the charge circuitry which evidently is a known problem.
Expected to wait 10 days so was pleasantly surprised when it was ready after 48Hrs.
Communication and feedback was excellent through out the whole process.
Will definitely use Drone Doctor again, a friendly bunch who seem to enjoy what they do.
One small point that would be helpful to future visiting customers, a few words of how to find you would be good.