Réponse de DropEyes
Thank you for your order, Please visit again 🙏
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À propos de l'entreprise
Écrit par l'entreprise
DropEyes is an online retailer specialising in genuine eye care products from trusted brands. We offer a carefully selected range of eye drops, dry eye relief and eye hydration products for customers in the United States. Our focus is simple: authentic products, competitive pricing, secure packaging and reliable delivery. We aim to make purchasing eye care products online easy, convenient and trustworthy. Our customer service team is always here to help with product questions, orders, delivery and returns. At DropEyes, we put our customers first and strive to provide a smooth experience from ordering to delivery.
Coordonnées de contact
86-90 Paul Street, EC2A 4NE, London, Royaume-Uni
- help@dropeyes.com
- dropeyes.com
3,4
Moyen
9 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DropEyes
Thank you for your order, Please visit again 🙏
Ordering and shipping went great
Ordering and shipping went great. Will use drop eyes again
2 août 2026
Réponse de DropEyes
Thank you for your order, Please visit again! 🙏
Great Price
I placed my order and was told I would be sent a Confirmation Email which never came. To date, I have not received an email from Drop Eyes.
Customer Service Phone Number "Coming Soon"?? That is absolutely absurd.
I received my eyedrops pretty quickly in a very carefully packaged box. They are phenomenal and a fraction of the cost of MIEBO.
5 août 2026
Réponse de DropEyes
Hi Sir,
I understand your frustration. We promised you that it might take 7-8 business days. Sorry for the inconvenience caused by the late delivery. We can offer you 10% off your next order. Please send us an email at help@dropeyes.com
SCAM!!
SCAM!!! You email - they don't respond and they don't have any stock. I think it's a drop shipping site. BEWARE!
7 août 2026
Avis spontané
Réponse de DropEyes
Hi,
Sorry for the inconvienece caused to you. We can confirm that your order has been delivered.
Payment was taken promptly but I have…
Payment was taken promptly but I have not received any email confirmations since. This is a scam website who do not fulfil any orders. Trust pilot. I have full proof of this being a legitimate transaction
11 août 2026
Réponse de DropEyes
Hi Laura,
I received your order yesterday, and your order number is DE1093. The order is safely recorded in our system and is being processed.
As the order was only received yesterday, it would not be reasonable to suggest that it is a scam within just one day. You will receive your order shortly, and we will keep you updated with the tracking details once it has been dispatched.
Thank you for your patience.
This is a scam website
This is a scam website. They don't fulfil orders or respond to emails! Avoid at all costs
Update: They "found" my email and have now decided to respond. Awful company!
9 août 2026
Avis spontané
Réponse de DropEyes
Hi Ivan,
Sorry to tell you, we never received your order and we have not received your email. Please let me know your order number so we can help you with it. Please do not leave any negative reviews if you have not made a purchase.
Site was easy to navigate
Site was easy to navigate. Formulation seems to be what my husband is looking for.
8 août 2026
Réponse de DropEyes
Thank you for your review. Please visit again!
Product came carefully package and so…
Product came carefully package and so glad I found where I could get them 👍👍
20 juillet 2026
Réponse de DropEyes
Thank you for your review. Please visit again!
L’expérience Trustpilot
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