DuastroAvis 

Réponse de Duastro

20 déc. 2025

https://duastro.com/kundli/dashboard/EMP251207204332

Check your kundli, Already provided on same day. Delay due to some technical issues.
Policy - Customer will get help and reply within 24x7

Réponse de Duastro

Actualisé le 21 déc. 2025

Thank you for confirming that you received the report. In your first review, it seemed you hadn’t received any report.

We have a policy in place that ensures any customer who raises a concern and updates us will have their issue resolved within 24 hours. However, due to multiple customers with similar names like "Santha," we were unable to locate your specific concern in the reviews section.

This situation indicates that you chose to escalate your issue publicly rather than updating our service team directly. We value all feedback, including negative reviews, as they help us strengthen our policies and improve our services.

To clarify for everyone reading, any customer who purchases services from Duastro can easily reach us via WhatsApp at +91 98919 11557. Our team resolves concerns within 24 hours, Monday to Saturday, from 9 AM to 8 PM.

We are always happy to help! Thank you.

Réponse de Duastro

20 déc. 2025

https://duastro.com/kundli/dashboard/EMP250826072750

Policies are same from last 2 Years
1. Online Kundli we provide only Personal link - which will work for 30 days.
2. Offline Kundli you get PDF in 24 working Hours.

We Blocked due to abusive language and also for Free Service required while paying for online required Personal consultancy which is not possible.

Réponse de Duastro

20 déc. 2025

https://duastro.com/kundli/dashboard/EMP251110220941

You already get the Free Prediction, We Hope you can understand we can not provide More Free Prediction to every one. You need to purchase the prediction.

Réponse de Duastro

20 août 2024

Please note that using a name like "CCCCCCC" indicates a fake identity, often from competitors. We take such actions seriously.

If you experience any issues receiving your Kundli due to a typo in your email or an incorrect country code in your WhatsApp number, don't worry. Simply reach out to us at support@duastro.com or WhatsApp us at +91-9891911557 with the correct details. We guarantee that you'll receive your prediction link or Kundli within 24 working hours.

Please understand that without your proactive communication, it's challenging for us to address any issues you may encounter. Due to the high volume of customers, we cannot manually verify each email or mobile number, but we assure you that every customer will receive support within 24 working hours.

We hope this clarifies our process. We're always here to assist you.

Réponse de Duastro

28 avr. 2024

We deeply apologize for not meeting your expectations. We are continuously making significant improvements and incorporating new predictions into Vedic Astrology. Please understand that the calculations involved are extensive, hence it takes time to enhance and expand the predictions. By the end of this year, we aim to deliver fully personalized predictions with an accuracy rate exceeding 85%. We are confident that you will find these predictions satisfactory. Additionally, we will soon introduce complimentary pooja services and other products. Thank you for your feedback; we value it greatly and will use it to further refine our services.

Réponse de Duastro

28 avr. 2024

Thank you for your valuable feedback. We assure you that we're diligently enhancing our prediction services, which will include Marriage Timing, Finance Timing, Career Timing, Child Birth, Property Timing, as well as analysis of Doshas and Yogas in life and launching on 1st May 2024. All these updates will be provided to our existing customers for free, along with a complimentary Pooja. We're currently in the development phase, and once completed, we will offer our customers a unique astrology domain to explore both the positive and negative aspects of life. Thank you for your review.

Réponse de Duastro

28 avr. 2024

Thank you for your valuable feedback. We assure you that we're diligently enhancing our prediction services, which will include Marriage Timing, Finance Timing, Career Timing, Child Birth, Property Timing, as well as analysis of Doshas and Yogas in life and launching on 1st May 2024. All these updates will be provided to our existing customers for free, along with a complimentary Pooja. We're currently in the development phase, and once completed, we will offer our customers a unique astrology domain to explore both the positive and negative aspects of life. Thank you for your review.

Réponse de Duastro

26 avr. 2024

Thank you for taking the time to review our services.

We've put considerable effort into simplifying our offerings, with the aim of making them accessible to everyone. Our dedication has been reflected in the fact that approximately 38% of our customers return to either avail of or explore our Free Kundli Online service. Moreover, we provide support in 21 languages online to ensure that our predictions are understandable to as many people as possible.

Regarding your concern, it seems there may have been some confusion. Allow me to clarify: our Kundli service is indeed free for all users. However, should you find that the Kundli resonates with you and you wish to delve deeper, we offer a comprehensive Live URL package for just Rs. 299. This package includes a wealth of additional features such as Free Updates, upcoming Pooja schedules, optimal life timings, and much more.

Upon reviewing your details (email: mausam.candoit@gmail.com, mobile: +91 874400011x, order number: ORD-240426150947, under the name Mausam Arora), we see that you initially engaged with our Free Kundli service for approximately 22 minutes, scrolling through it multiple times. Subsequently, you decided to purchase our In-Depth Life Prediction Link for Rs. 299, indicating your satisfaction with the initial Kundli reading. Please note that our policy does not allow for refunds on Live Predictions and not to appreciate the blackmailing for 299 refunds (For Negative reviews), as we clearly state that those who find value in our services may choose to buy in the comprehensive horoscope analysis for a nominal fee of Only 299 Indian Rupees.

We hope this clears up any confusion, and we appreciate your understanding.

Réponse de Duastro

26 avr. 2024

Thank you for your valuable feedback. We assure you that we're diligently enhancing our prediction services, which will include Marriage Timing, Finance Timing, Career Timing, Child Birth, Property Timing, as well as analysis of Doshas and Yogas in life and launching on 1st May 2024. All these updates will be provided to our existing customers for free, along with a complimentary Pooja. We're currently in the development phase, and once completed, we will offer our customers a unique astrology domain to explore both the positive and negative aspects of life. Thank you for your review.

Réponse de Duastro

Publié le 23 avr. 2024

Thank you for your review.

Astrology itself is superficial and can never be 100% accurate. At Duastro, we understand that astrology isn't about predicting the future, but rather a tool to grasp both positive and negative aspects of what lies ahead. We openly acknowledge that our reports are only 75% - 80% accurate, and I'll explain why.

Consider this scenario: A person's birth chart suggests they have the potential to become a successful surgeon. However, due to various circumstances, they may never pursue higher education or practice in a city setting. Instead, they might remain in their village, perhaps becoming a farmer or engaging in another occupation suitable for their environment. When such an individual consults our free Kundli and finds a prediction of becoming a doctor, they may express dissatisfaction with our service because their reality doesn't align with the prediction. It's essential to recognize that a Kundli is a tool for understanding possibilities, but ultimately, one's actions (karma) play a significant role. So, our message is simple: Be good, do good, and always recognize life's opportunities.

Regarding solutions, Duastro provides insights into your Markesh, Bad, and Bhadak planets, along with recommended remedies and restrictions. We offer a free gemstone and provide 108 mantras tailored to your planetary alignments. If you're wondering about additional remedies, please let us know.

Lastly, addressing concerns about wasted money and time, we offer free Kundli services to all customers. We believe in transparency and empowerment, allowing individuals to assess our offerings before making any purchases. For a nominal fee of just Rs 299, customers gain access to their personalized Kundli, along with additional benefits like a free personal website URL, upcoming Pooja ceremonies, and updates for existing customers. We never pressure anyone to buy our services; it's entirely voluntary. Unfortunately, some individuals misuse our goodwill by threatening negative reviews in exchange for refunds, all for the sake of a mere Rs 299.

We value your feedback and strive to improve our services continuously. Thank you for your understanding and support.

Réponse de Duastro

26 avr. 2024

Thank you for your valuable feedback. We assure you that we're diligently enhancing our prediction services, which will include Marriage Timing, Finance Timing, Career Timing, Child Birth, Property Timing, as well as analysis of Doshas and Yogas in life and launching on 1st May 2024. All these updates will be provided to our existing customers for free, along with a complimentary Pooja. We're currently in the development phase, and once completed, we will offer our customers a unique astrology domain to explore both the positive and negative aspects of life. Thank you for your review.

Réponse de Duastro

21 avr. 2024

Thank you for your valuable feedback. We assure you that we're diligently enhancing our prediction services, which will include Marriage Timing, Finance Timing, Career Timing, Child Birth, Property Timing, as well as analysis of Doshas and Yogas in life and launching on 1st May 2024. All these updates will be provided to our existing customers for free, along with a complimentary Pooja. We're currently in the development phase, and once completed, we will offer our customers a unique astrology domain to explore both the positive and negative aspects of life. Thank you for your review.