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Lisez les avis des autres

Noté 4 sur 5 étoiles

Very useful APP when you don't have a separate screen. I use it in home office with my business notebook and extending the screen wireless with my iPad

Noté 5 sur 5 étoiles

Great product and the customer service is fantastic. The app just works. I’ve used Duet to connect my old iPad to a windows PC. There’s a noticeable delay, which is understandable due to hardware/soft... Voir plus

Noté 3 sur 5 étoiles

I tried to connect my windows 10 desktop through Parallels on Mac with a generation 10 iPad. I could see the extension of my desktop as expected by I would lose all mouse control on my desktop scree... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I was told by a colleague about the app and how she paid approx £10 (approx $14 USD) for a one-time purchase and that sounded amazing! I guess I was a bit late to the party as all good things come to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Électronique & technologie

Informations provenant de diverses sources externes

Duet lets you use your iPad or iPhone as an external monitor. With Zero Lag.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 4 sur 5 étoiles

Not quite what I wanted, but good product and good service

Not quite the product I wanted for my systems, even with a wired setup. Really easy to set up and work out - very easy and intuitive UI, at least to me. Aspect ratio was off between the two screens - while this isn’t an issue theoretically, it somehow impaired the scaling of the second screen - thus affecting where the mouse showed itself to be, and where the inputs registered.

However, they were responsive in customer service, and worked through with me to achieve a solution that worked for me. As I encountered a few bumps, I had to email them a few times. They were responsive each time, with at longest 2 days in between messages, and mostly just a few hours.

Recommended as a result, no doubt about it.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Duet is an excellent application

Duet is an excellent application - fast, responsive, and offering great mouse and window fluidity. It’s extremely useful for working directly on documents with the pen to comment annotate, or sign. The customer support is also very responsive and attentive, always resolving the rare issues that usually come from version changes

10 mars 2026
Noté 5 sur 5 étoiles

The Best Display App with Exceptional Human Support

After trying several different applications to turn my iMac into a dual-monitor setup, I can confidently say that Duet Display is the absolute best in the business. While other apps often lag or feel clunky, Duet is fast, flawless, and incredibly stable. The interface is intuitive and understandable right out of the box—no steep learning curve required.

What truly sets them apart, however, is their customer service. I was thrilled to find that their technical support consists of live people, not AI bots. They provided a fast, professional response and resolved my questions in record time. It is rare to find a company that balances cutting-edge software with such a high level of personal, human care. Highly recommended!

3 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Only works when there servers are up

Only works when there servers are up. If it can't reach their licensing server because their website is down, the entire app bricks.

It works amazing well, but this is not acceptable.

13 janvier 2026
Avis spontané
Logo de Duet Display

Réponse : Duet Display

We truly apologize for this inconvenient — our development team is working on way to prevent this from happening when our servers are offline. Hopefully this can be solved in further updates.

Noté 5 sur 5 étoiles

One of the best alternative solutions…

One of the best alternative solutions for external displays. Using my OnePlus tablet via cable and wireless is a game-changer when I'm working remotely, price is great

18 décembre 2025
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Réponse : Duet Display

We appreciate the support and happy to hear has been a game-changer for your daily day =)

Noté 5 sur 5 étoiles

Duet support was excellent

Duet support was excellent. The app is running quite well after installing the correct software with the help of Duet support. I really appreciate their response and professionalism.

17 décembre 2025
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Réponse : Duet Display

Happy to hear that our support team has been very helpful with you - keep enjoying the app!

Noté 5 sur 5 étoiles

Quick support

Quick support
Provided compatible software files which made resolution quick

12 décembre 2025
Noté 1 sur 5 étoiles

!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!…

!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!

Keep yourself as far from it as you can!!!!
They don't let you cancel the"FREE trial", a disgusting company!!!!!!! There is no option to cancel!!!!

And now comes the AI BS comment, that "you are genuinely sorry and will try to help as soon as you can blah blah blah" ....right?

10 décembre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Super sorry for all the trouble you've had with cancelling your trial on your end. I can see that you set it to cancel on December 13th already. Is there any issue that's preventing you from keeping the service? We'd love to further help you get a solution.

Noté 5 sur 5 étoiles

It’s an amazing product that does…

It’s an amazing product that does exactly as it says it will do; turns your iPad into an extended display. But when it doesn’t, the customer service team is quick to respond with hints and tips on how to rectify.

18 novembre 2025
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Réponse : Duet Display

Happy to read that Duet has been working great for you! Kudos to our Support team for a doing a great job!

Noté 1 sur 5 étoiles

USB cable for duet display not yet received no customer support

I ordered the USB cable. The promised date of delivery is 8 days. But I haven't received the tracking code or the cable and its been 10 days. I reached out to support mail, it was just an AI agent.

I will not be available in the address after 23rd October.

Order no: 2137

13 octobre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

We are truly sorry for the delay on your free item! This is certainly not what we wanted, and we want to resolve this immediately. Our support team will be investigating what happened and follow-up with you via email.

Noté 5 sur 5 étoiles

Good app & reliable support

The application works very well (Macbook Pro - macOS Sequoia) + quick support in solving some problems: clarifications regarding the license and aspects related to logging into the personal account. Thanks Duet Team. You are the best!

2 octobre 2025
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Réponse : Duet Display

We are really happy to hear that Duet is working great for you and that you had a great customer support experience =)

Noté 2 sur 5 étoiles

Travellers, Duet needs a near constant connection to the internet

Travellers, be aware that Duet needs a near constant connection to the internet. Weird, because most apps only need to verify the initial use, but Duet has organized it that way that you need it every time you start using your computer/laptop. They were not clear about that till I asked it for the third time (about 25 emails later).
I am sailing, right now on the Pacific ocean. The screen of my Mac stopped working. So as soon as on an island, I went to a computer repair shop. There, with a second screen, they could install the Duet app and I installed it on my iPad, as the replacing screen. I bought an Apple certified cable for the Duet connection. Next morning it didnot work. So back to the computer repair shop. Again some hours, and money to this shop. He suspected it needed a constant internet connection. I asked it Duet. The started asking me to do a check. I did. And another, I did, and another, which I did till I went to a next island. And again it stopped working. In stead of writing at sea (what I usually do), I had to write my articles by hand. Again I went to a computer repair shop. Again he connected it temporarily to a screen to make a connection, and again Duet made the connection to the iPad. Again I went to sea, for 10 days, and again the Duet disconnected the iPad screen from the Mac. And again I emailed them and again Duet asked me to do al kind of checks deep into my MAc. So again I went to a computer repair shop, who again suspected that Duet seemed to need a constant connected, so again i asked and again they wanted to continue all knde of checks. Again I asked: does Duet need a constant connection? then the answer finally came out: yes, every time the ipad or mac starts (like when it has gone to sleep mode) the Duet wants to 'authenticate' through internet. Why, I really don't know, because you can do that authentication between de mac and the ipad. So travellers, before you spend 60 Dollars, Duet is only OK if you have constant access to internet. or if you use it for your comfort as a second screen.
It is frustrating that I spent so much hours to do all their requested checks, and so much hours up and down computer repair shops and so much money (about 150 dollar) to these shops, before Duet support finally gave a clear response. Also a minus for the support.

12 octobre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Thank you for your feedback, and we're genuinely sorry to hear about the bad experience so far. This is certainly not the standard we aim for, and we want to resolve this with you immediately. We sent you a request for more information so we can further debug this problem with you.

Noté 3 sur 5 étoiles

Not so easy to use with Windows 10 on a VM

I tried to connect my windows 10 desktop through Parallels on Mac with a generation 10 iPad. I could see the extension of my desktop as expected by I would lose all mouse control on my desktop screen. So I could only use the mouse through the iPad screen and only on that screen! There's more that should be done before asking for an annual charge of around 50$. At least provide an option for a monthly fee.

LATEST UPDATE: After trying another solution for extending my desktop with my iPad, I realized the other solution had the same issue.

2 octobre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Hi Mike,

Thank you for your feedback, and we're genuinely sorry to hear about the bad experience so far. This is certainly not the standard we aim for, and we want to resolve this for you immediately. We sent you a request for more information so we can further debug this problem with you.

Noté 1 sur 5 étoiles

Scam and fraud

Scam and fraud. Doesnt do what it promisses, NO WAY TO CANCEL SUBSCRIPTION. I work with lawyers to do it. BE AWARE!

19 septembre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Hi Luvian,

Thank you for your feedback, and we're genuinely sorry to hear about the frustrating experience it seems you've had. This is certainly not the standard we aim for, and we want to resolve this for you immediately. We sent you a request for more information about your experience, but unfortunately didn't receive a response.

We want to assure you that you can absolutely cancel your subscription, and we apologize if the process wasn't clear to you. To assist you right away, please contact our support team with the email address you used to sign up.

We are also concerned to hear that Duet Display did not work as you expected. We would appreciate the opportunity to understand what went wrong and use your feedback to improve our product. We take your concerns very seriously and look forward to hearing from you so we can make things right.

Best regards,
The Duet Display Team

Noté 5 sur 5 étoiles

Great support and reliable app

I’ve been using Duet for years to turn my old iMac into a second display for my MacBook Pro. It works perfectly and recently, when I had an issue, the support team was fast, professional, and very helpful. Highly recommended!

10 septembre 2025
Logo de Duet Display

Réponse : Duet Display

Really happy to read that you've been enjoying our product! Our support team is the best =)

Noté 1 sur 5 étoiles

Misleading free trial

5 septembre 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Hey Tom,

We're genuinely sorry to hear about the frustrating experience you've had so far and we apologize if the process wasn't clear to you. To assist you, please contact our support team with the email address you used to sign up.

Noté 5 sur 5 étoiles

I’ve been using Duet since 2019

I’ve been using Duet since 2019, and the evolution has been remarkable. What started as a simple way to extend my workspace has grown into a stable, feature-rich, and highly reliable application.

The support team has always been impressive — quick to respond, clear in their guidance, and genuinely committed to helping. It’s rare to see this level of consistent customer care.

Duet has become an essential tool in my daily workflow, and I truly appreciate the constant improvements the team continues to deliver. Highly recommended for anyone who values productivity and seamless performance.

3 septembre 2025
Logo de Duet Display

Réponse : Duet Display

We really appreciate your feedback and review about our product =)

Noté 1 sur 5 étoiles

Affiliate Commission Payment Inquiry – Account Eligible for $200 After 90 Days

Hello Duet Display Affiliate Team,
I am writing as a partner in good standing of your affiliate program. My account has reached the eligibility milestone (90 days active and over 200 USD in commissions), yet I have not received confirmation or payment. Despite multiple previous emails, I have not received a satisfactory response.
Could you please direct me to the appropriate person or department—such as an Affiliate Manager or Finance Representative—who can assist me with this issue?
Affiliate Details:
Affiliate platform: getrewardful
Account status: Active for 90+ days
Earned commission: ≥ 200 USD
Previous attempts: Multiple emails sent, no resolution or clear reply
Your prompt assistance would be greatly appreciated. Please let me know who I should escalate this to or if there are any further steps I need to take.
Thank you for your attention to this matter.
Best regards,
Mr Hai
Affiliate Partner – Duet Display

25 août 2025
Avis spontané
Logo de Duet Display

Réponse : Duet Display

Hello! Thanks for sharing your email address - our team will get in touch to check your affiliate account asap!

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