Customer advisor put my ex in hospital after she read a private letter he had sent in wrong which wasnt his it was his mums, the advisor wrongly set up an arrangement of 400 a month when he was only g... Voir plus
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Bullying and threats . They lie - they send threatening texts no calls no emails then don’t answer the number there texting you off accusing me on not paying which I have even sent the proff - then... Voir plus
Waited 3 weeks for a call back.ignorant person not interested in background wanted to make an arrangement .not interested.gave wrong ref number . tried to call back over 4 hours waiting . Very un pr... Voir plus
L'entreprise a répondu
At the outset when i started using Dukes to chase my business debtors they were pretty good and all reports arrived promptly and efficiently. However, over the last year i have noticed a deterioration... Voir plus
À propos de l'entreprise
À propos de Dukes Bailiffs Limited
Écrit par l'entreprise
Dukes - award-winning debt recovery Services
Dukes is an award-winning, privately owned, family-run enforcement agency providing debt recovery services across England and Wales.
Our services
- Local Taxation Enforcement
- Local Authority Debt Collection
- Road Traffic Enforcement
- Commercial Debt Recovery
- Commercial Rent Arrears Recovery
- Commercial Forfeiture
- Traveller Eviction
- High Court Enforcement
🌟 Why choose us?
We are a trusted debt recovery company providing market-leading innovation to local authorities and commercial clients nationwide.
Our goal is to quickly recover our client's arrears whilst supporting debtors to get out and stay out of debt. Since our establishment, we have influenced the industry with our 'here to help', 'ethical enforcement', and 'leading the way' campaigns.
💼 Our clients
Our portfolio comprises over 80 local authorities and hundreds of long-standing commercial clients who trust us for forfeiting commercial rent arrears and recovering commercial debts. Additionally, we serve one-off clients with diverse recovery needs, ranging from significant commercial debts to minimal debts or single gypsy removals.
🏆 Accolades
- 2024 - IRRV 'Excellence in Innovation' Performance award
- 2024 - CIVEA 'Innovation in Enforcement' award
- 2023 - Credit and Collections Technology Awards: 'Digital Business Transformation' Award
- 2023 - Staffordshire Chamber Business Awards: 'Professional Services of the Year' Award
- 2022 - CIVEA Excellence Awards: 'Outstanding Enforcement Agent' Award
- 2019 - Business and Industry Today: 'Debt Collection Company of the Year' Award
- 2019 - Business and Industry Today: 'Debt Collector of the Month' Award
Memberships & Accreditations
- ✅ Members of CIVEA, MALG, IRRV, BPA, Credit Services Association
- ✅ Accredited by the Enforcement Conduct Board
- ✅ Cyber Essentials + certified
If you have unpaid debts and you’re searching for a professional, reliable, and trustworthy company to recover them for you, look no further.
Contact us today:
Coordonnées de contact
7 Newcastle Street, ST15 8JT, Stone, Royaume-Uni
- 01785 825501
- clientservices@dukeslimited.co.uk
- dukeslimited.co.uk
1,7
Mauvais
47 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible Company
Terrible Company, you agree to an agreement! You pay on time. Then next thing is Bailiff is at the door, WHY?
20 février 2024
Avis spontané
Réponse de Dukes Bailiffs Limited
Hi Nigel, this is not how we operate so I am keen to learn more about the experience you detail! Please email reviews@dukeslimited.co.uk with your name and details and we will look into your account to identify what has happened here.
It’s important to note, an EA will only visit your property if payment (as part of an agreed arrangement) was missed or late without notice, or if you’d failed to acknowledge our correspondence and have thus not entered into a payment plan.
I look forward to hearing from you.
Regards,
Laura
Absolute thugs
I have been made to agree to something I cannot afford, the only other option provided was to jncrease the debt to allow another department to look at it. Im now stuck to pay an amount they agreed I couldn't afford l or the only other option was bailiffs.
9 janvier 2024
Avis spontané
I rang them up and offered 50 pounds a…
I rang them up and offered 50 pounds a week towards a 800 pound debt, they refused as per usual so they can add more on to the debt. Then they said 68 pounds a week which I agreed. They then said I need to pay some right now, to which I replied no as I have no money atm and get paid on Friday... they said they need payment now or they will send bailiffs and increase the debt further... they are no help what so ever... I have adhd and struggle with money and remembering what debts I owe, so they don't care about anyones situation they just want to put people to the breaking point... they are the most unprofessional debt collectors that has ever been.. they need to be shut down and all the staff need to be put in jail for there disgusting behaviour
23 octobre 2023
Avis spontané
If you are a vulnerable family do not trust Dukes Bailiffs
“ The UK's leading provider of ethical debt recovery.”
That is how Dukes Bailiffs Ltd describe themselves on their website.
This cannot be further from the truth. They deliberately ignore people when their agents are told that they are a vulnerable family, and they do this with all the menace that they can muster.
They apparently do have a so called welfare hub, but they decline to provide this info to families.
They do not follow govt guidelines regarding vulnerable families.
It took me complaining to my council to have their £225 enforcement fee reversed. This is why they behave in the manner they do. On Google they tell people to contact them.
I had an hour on the phone with one of their arrogant managers who refused to listen to me, and he had an opportunity to point me to their “welfare hub” and did not. Would not accept that we are a vulnerable family.
If you are a vulnerable person, and your council tax is handed over to them for enforcement, contact your council and advise such. It seems that only their clients are able to convince them otherwise.
15 mai 2023
Avis spontané
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