Dunlop Heywood Avis 29

Our experience is one of smooth process, clear communication and excellent results. Couldn't rate them more highly!

Like many others I was initially dubious about what sort of result I could get on a reduction on my business rates, but I have to say I had an excellent and very rapid outcome on the appeal. Within a couple of weeks I had a payment from the council and even taking the invoice amount into the equation, so much better off than I would have been. I can only fully recommend Dunlop Heywood.

The process was seamless from start to finish. The team was professional, knowledgeable, and always available to answer any questions I had. I appreciated their attention to detail and the personalized approach they took to ensure I received the maximum refund possible. It's clear they genuinely care about their clients and go above and beyond to provide exceptional service. If you're considering using their services, I would encourage you to take the leap—it's worth it! Thank you again for all your hard work!

Was a little sceptical at first but read the t's and c's thoroughly and everything was in order. Rob came through with nearly £10k refund from Tower Hamlets council and a further reduction in our business rate. Would definitely use again.

Have had the joy of working with Rob at Dunlop Heywood. Rob & the team there have been great, very friendly, easy to talk to, very professional. They helped us with our Business Rates & more, they have saved us a lot of money. We would highly recommend, we look forward to continuing to work with them in the future

I dealt with Rob who contacted me offering his services to reduce my business rates. They saved me a great deal, with minimum fuss. Superb service and great communication, too. Would highly recommend.

Very happy with the service

5 stars! I recently had the pleasure of working with Rob from Dunlop Heywood, and I was thoroughly impressed with his service. He helped us successfully claim money back from our business rates for both last year and this year. What really stood out was the excellent communication - Rob kept us updated every step of the way and made sure we understood every aspect of the process. His expertise and guidance were invaluable, and we felt confident that our case was in good hands. Overall, we were very grateful for Rob's help and would highly recommend Dunlop Heywood to anyone looking for assistance with business rates

I would highly recommend Dunlop Heywood to any business out there. Super slick, efficient and professional service received from both Paul Halliday & Rob Madden who claimed back a pretty large rebate for our company, (which we were not even aware of). There are lots of companies out there claiming to offer this service, but trust me Dunlop Heywood are the ones to use! Top notch & first class service. Thank you!

I was sceptical when they contacted us. But found the whole process straight forward. There is no catch.
Rob Madden explained the whole process and the refund was completed in a month.
Would recommend them. Would give them 5+ Stars!
Thank you Rob.

Great service, when I though I couldn’t get the refund, they did it. I spoke with Rob, he was very clear and ready to clarify any doubts. Highly recommend.
Thank you again Rob
Luz López

When I originally received the letter from Dunlop Heywood, I thought I haven't got time for this. It'll probably be a ballache and the claim won't be successful. How wrong I was!
The entire process was easy, they did all the hard work and got us a big rebate we weren't even aware we were due. Paul Halliday managed our case and he was excellent and a really nice guy as well. I can highly recommend!

Was a little sceptical at first but was won around. They did exactly what they promised and made us a considerable saving. Would happily recommend.

Excellent firm to deal with.No hassle at all.Thanks to Rob madden at Dunlop Heywood.Great doing business with you.

Professional, prompt and serviced as advertised. I would highly recommend working with Dunlop Heywood.

Dunlop Heywood managed to renegotiate my business rates showing I had overpaid by 780£ and owed nothing for the rest of the year. This effectively saved our small arts business, in which 2/3 of our expenses are covered via donations and our margins are non-existent.

They then agreed to work with me further on splitting their fee into 3 payments, as the squeeze right now on everyone is incredibly tight, and we are struggling on all fronts. Thanks to DH, we are still here.

The one suggestion I have for customers is to read the fine print: you are agreeing to pay as a fee 30% of the total reduction they achieve for you, and you are meant to pay this within 21 days of the reduction going through.

If they get you a big reduction, like they did me, your 30% is still a very large sum. As there is no way to know what sort of reduction they can get you ahead of time, there is no way to budget for what you may owe.

If you are reaching out because your business rates are causing peril to your business, it is a good idea to lay something by to pay your bill with.

The relief was large, the sticker shock of the cost of that relief was also large.

The onus is on the consumer: be prepared to pay the bill when it comes due.

All of that said, DH were fast, professional, patient, and incredibly helpful and respectful when we were in a very difficult situation.

Kate Howe
Founder and Artist-in-Residence
RuptureXIBIT (+Studio)

I was unsure what to do when Dunlop Heywood approached us, however the entire process was easy and stress free, they did all the hard work and got us a rebate which we never would have done ourselves.

I have never met Rob M at Dunlop Heywood, but he offered to assist Revelation TV with a rates audit and did it with no fuss or bother to us. Excellent service. Would use them again! GP. Revelation TV

The team at Dunlop Heywood were exemplary.

We received regular updates, the team were always polite and keep us advised of the phases of the review / challenge.

The savings were gained in two tranches as had been forecast / anticipated.

A First Class service.