The customer service lady was fine but the order arrived about 3 weeks late. I can live with that, it happens. What really bothered me is that both men delivered the item to my bedroom as I would not... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought a Hilton Orthopedic mattress and am very impressed with it at the moment I would have given five stars but have only had it for a week. It has helped with my back pain in just a short period... Voir plus
L'entreprise a répondu
An email informed me of date and approximate time of delivery. A text gave me a 30 minute alert of arrival. The two men who delivered the bed were helpful, courteous and polite. Highly recommended
L'entreprise a répondu
Great communications nice, clean, smart, delivery men, very courteous and everyone did what they committed to. We have as a result gone ahead and ordered more goods from the same place - could not fa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Built on Experience. Designed to Work — After 20 years in retail and delivery, we’d seen what doesn’t work — from confused tracking links to radio-silent couriers and frustrated customers. We then built Duo Delivery. Not to “disrupt” the market. Just to fix it. Today, we deliver hundreds of beds and mattresses every day across the UK — with tracking that’s accurate, support that’s real, and service options that respect your home and your time.
Coordonnées de contact
Wide Lane, Morley, LS9 7TU, Leeds, Royaume-Uni
- 0333 366 0395
- info@duodelivery.co.uk
- duodelivery.co.uk
3,6
Moyen
55 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery time was notified and kept to
Delivery time was notified and kept to, delivery team friendly, efficient and fast. Great job 👏
11 septembre 2025
Avis spontané
Delivery slightly later than scheduled…
Delivery slightly later than scheduled but it wasn't a problem. The couple were helpful and efficient. No isdues
9 septembre 2025
Avis spontané
Everything went smoothly and on…
Everything went smoothly and on time very happy with the overall delivery
12 septembre 2025
Avis spontané
Delivered at the time promised
The bed was delivered at the time specified and to carried to the room of choice.
We received a call from the delivery team giving us an estimated arrival time.
Both of the delivery team members were polite and efficient
11 septembre 2025
Avis spontané
Fantastic service from start to finish
Fantastic service from start to finish, delivery men were also extremely helpful.
11 septembre 2025
Avis spontané
Ordering was so easy
Ordering was so easy. Delivery was really quick & kept updated on the day regularly as to when they would get to me. Delivery men were really nice & polite. They were happy to put my order wherever I wanted it to go. Highly recommend Ordering from this company
11 septembre 2025
Avis spontané
Delivery chaps were polite
Delivery chaps were polite, helpful & friendly. Put our item in the correct room and were respectful.
19 septembre 2025
Avis spontané
Excellent service
Arrived on time. Very courteous polite drivers, delivered to the room of my choice.
12 septembre 2025
Avis spontané
Excellent service all round.
Excellent service all round.
Timely communication
Polite and courteous delivery man
11 septembre 2025
Avis spontané
Smooth
Smooth, very professional and good customer service! Delivery very prompt and they offered to place mattress in place! Call to confirm delivery time.
11 septembre 2025
Avis spontané
The couriers were very professional and…
The couriers were very professional and polite with my mattress and brought it up to the room of choice. Very impressed with the service.
4 septembre 2025
Avis spontané
Total shambles and a bunch of liars
Total shambles and a bunch of liars! meant to deliver on Wednesday, no delivery, meant to deliver on Thursday, no delivery and a bunch of lies into the bargain. I will definitely see them in small claims court for my expenses!!!!
31 juillet 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.