I ordered a small according to their sizing but it was too small. They quickly sent me a large which fits perfectly. They were friendly and efficient at all times. I only wish the straps were thinner... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered 20th June arrived 3rd July. So not exactly speedy. Zero support even with the straps shortened as much as possible. No separation between boobs, shoved together like oranges in a net! Really p... Voir plus
L'entreprise a répondu
Would give zero if possible Took ages for bra to arrive , no invoice etc included with order . Also packing included lots of plastic micro beads that went everywhere on opening package Poor fi... Voir plus
L'entreprise a répondu
I’ve had a similar experience to others. I bought the bras and they just didn’t give the lift and support they claimed to do due to the stretchy fabric they are made from so I asked to return them, no... Voir plus
2,6
Bas
104 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Unhappy customer
Was looking for bras to give me the uplift I need at 71, very disappointed with them , no lift no shaping at all
4 juillet 2026
Avis spontané
Réponse de Dyversa
We’re sorry the bras didn’t provide the uplift and shaping you were looking for. We understand how disappointing that must be. Please contact us at info@getdyversa.com with your order number, and our team will help you find the best possible solution.
Kind Regards,
Team Dyversa
Bra made from 30 denier tights!
1 star is the lowest score or it would have been ZERO. I don’t usually review items but the Bra is so far away from the claims of support for larger busts (36H). The product gives absolutely no support the material is not as expected it’s very thin stretchy material likening to 30 denier tights. Do not believe the claims, do not waste money as you are required to return the item at your own cost. I have just requested a return label which the cost is taken from the refund so not sure how much that is going to be. One last thing when I ordered I did not realise I was ordering from China.
30 juin 2026
Avis spontané
Réponse de Dyversa
Hi Jo,
We're sorry to hear the bra wasn't the right fit for you.
While many customers with larger cup sizes find our bras comfortable, we completely understand that support is very personal and won't meet everyone's expectations.
We would like to clarify one point, though: some of our bras are manufactured in China, but they are not dispatched from China. Orders are shipped from our fulfilment network.
As for returns, we offer a prepaid return label for £5, which is deducted from the refund. Customers are also welcome to arrange their own return shipping if they prefer.
We have already replied to your email and hope we can resolve this for you.
Kind regards,
Team Dyversa
ordered 23 June says 3-7 working days…
ordered 23 June says 3-7 working days delivery. Obviously imported as tracking shows it is in UK now. 9 working days and I cannot see where it is!!!!! On this I will not buy again I ordered Etsy vase from Latvia and arrived faster
1 juillet 2026
Avis spontané
Réponse de Dyversa
Hi Janet,
We're very sorry and we completely understand your frustration.
Thank you for taking the time to share your feedback.
Comments like yours help us improve as a growing brand.
We've checked your order, and the latest update shows that your parcel has arrived at the sorting facility and is awaiting the next scan. Based on the current information, we expect it to arrive this week.
We appreciate that waiting without clear tracking updates isn't ideal, and we're keeping a close eye on your shipment. If anything doesn't go as expected, we'll of course make sure you're looked after.
Thank you again for your patience, and we hope you'll receive your order very soon.
Kind regards,
Team Dyversa
Ordered mine on FB advert £20.00 over a…
Ordered mine on FB advert £20.00 over a week ago. Still not received it. Had one email saying despatched and delivery with Post Office.. that's it
21 juin 2026
Avis spontané
Réponse de Dyversa
Hi Annette,
We're sorry to hear your order hasn't arrived yet.
Thank you for taking the time to leave your feedback. It helps us improve as a growing brand.
We'd be happy to look into this for you, but we're unfortunately unable to identify your order based on your Trustpilot review alone. If you could send us your order number or the email address used to place the order at info@getdyversa.com, we'll investigate this right away and provide you with an update.
We look forward to resolving this for you.
Kind regards,
Team Dyversa
Waste of good money
Waste of good money
I could have ordered a 3 bralette set from Amazon for £14.99. In aqua blue, pink and nude. Same quality as the bralette I have received from Your company. So very disappointed. Don't be taken in by the claims. Shop Amazon if you are after basic everyday bralettes.
30 juin 2026
Avis spontané
Réponse de Dyversa
Hi Rosie,
We're sorry to hear that you're disappointed with your purchase.
We understand that everyone has different expectations when it comes to comfort, support, and value, and we're sorry that our bra didn't meet yours.
We genuinely appreciate you taking the time to share your feedback. This really helps us improve as a growing brand, and we'll certainly take your comments into account.
We hope we'll have the opportunity to provide you with a better experience in the future.
Kind regards,
Team Dyversa
Good product
Good product, doesn't push you up & out(at 75 my wife doesnt care), because there are no wires but my wife is well pleased with her purchase
29 juin 2026
Avis spontané
Réponse de Dyversa
Hi Nigel,
We’re sorry to read about your experience.
We’d like to clarify that we always send an order confirmation to the email address entered at checkout, and we only dispatch the items that were selected during the ordering process. At the moment, we also can’t identify this order based on the name used for this review.
We completely understand how frustrating unexpected charges or order issues can be, but we’d like to reassure you that we are a legitimate business and certainly not a scam. We’d genuinely like the opportunity to investigate what happened and make things right.
Please contact us with your order number or the email address used to place the order at info@getdyversa.com and we’ll look into this for you as soon as possible.
Kind regards,
Team Dyversa
Updated review
Trying to track my order, but tracking does recognise order No. Or tracking No. I don't want to track using the shop app as I find it very invasive so have deleted it.
Will not use again even if my order arrives but not holding my breath.
Update can now track my order unfortunately should be delivered by yodel, but that's not happened however customer service for dyversa are very responsive so I have amended my rating, but do not expect to get my order due to poor choice of courier.
28 juin 2026
Avis spontané
Réponse de Dyversa
Hi,
Thank you for updating your review and for your kind words about our customer service.
We're sorry that your experience with the courier has affected your confidence in receiving your order. We completely understand your concerns, especially given your past experiences.
We're continuing to keep an eye on your shipment, and we're hopeful it will be delivered very soon. If, for any reason, it doesn't arrive, please rest assured that we'll make it right.
Thank you again for your patience and for giving us the opportunity to help.
Kind regards,
Team Dyversa
Disappointing really
Disappointing really. Took a long time to arrive. The delivery by yodel wasn’t good. The tracking showed it at airports then Yodel had it but didn’t deliver it. I was going away so asked them to leave it with a neighbour. They threw it over the garden wall.
The bra is reasonable quality but has very little support even with the straps fully tightened (which digs in and is too uncomfortable to wear like that). I’ve had similar ones from JML. Unfortunately I’ll have to keep searching.
15 juin 2026
Avis spontané
Réponse de Dyversa
Hi Marilyn,
We're sorry to hear that your experience didn't meet your expectations.
We completely understand your frustration with the delivery, and we're sorry to hear how the parcel was handled. We will share feedback like this with our delivery partners, as it's not the level of service we want our customers to receive.
We're also sorry that the bra didn't provide the level of support you were hoping for.
While many customers love the comfort and support it offers, we understand that everyone's needs are different, and we're sorry it wasn't the right fit for you.
Thank you for taking the time to share your experience. Feedback like yours helps us improve as a growing brand.
Kind regards,
Team Dyversa
I have always had trouble finding a…
I have always had trouble finding a comfortable bra which fits. Very small boobs but broad back so I really need a 40AAAA, which doesn't exist. Then a single mastectomy put another problem in my way. For comfort I have just gone without, for looking respectable a 38AAA with extender was a compromise but looks horrid and too many scratchy bits at the back.
First time a saw Dyversa advertised I assumed it was a scam but query to customer services produced a sensible answer which sounded as if it had been written by a human, not AI.
So i took the plunge and ordered a 'casual bra' in XL. Took longer to arrive than expected as being shipped from Netherlands to UK. Packaging good in that it fitted thought letter box.
Unfortunately it doesn't have 'pockets' for padding on boob side and prosthesis on surgery side but it has double layer of fabric so I might be able to create my own. Apart from that, it is so comfortable! Band is soft and doesn't cut me in half. Okay, not fancy in any way but slight plunge will be better under low cut tops than a crop top style.
For the first time in years I have found a bra I actually want to keep on and likely order more. A thousand thanks, Dyversa
19 juin 2026
Avis spontané
Réponse de Dyversa
HiSally!
Thank you so much for taking the time to share your story with us. ❤️
Your in-depth review truly means a lot. We're so happy to hear that, after so many years of struggling to find something comfortable, you've finally found a bra that you actually want to keep wearing. That's exactly why we started Dyversa.
We're also grateful for your honest feedback about the lack of pockets for a prosthesis. We'll certainly pass this on to our product team, as suggestions like yours help us improve future designs.
Thank you as well for your kind words about our customer service we always aim to provide genuine, human support, and it's wonderful to hear that came across.
We hope your bra continues to bring you comfort, and we look forward to welcoming you back for your next order.
Kind regards,
Team Dyversa
The bra itself is comfortable and…
The bra itself is comfortable and exactly as described. My only disappointment was that the courier left the parcel outside my front door while I was out. Thankfully nothing was missing, but it wasn't ideal. Not really the store's fault, but it did affect the experience for me.
21 mai 2026
Avis spontané
Réponse de Dyversa
Hi Grace,
Thank you for your review!
We're so pleased to hear that you're happy with the bra and that it was exactly as described.
We're sorry to hear about your delivery experience. While we're glad your parcel was still there when you returned, we completely understand that leaving it outside wasn't ideal. We'll continue to pass feedback like this on to our delivery partners, as it's not the standard of service we want for our customers.
Thank you again for taking the time to share your experience and for choosing Dyversa.
Kind regards,
Team Dyversa
I gave the correct delivery address but…
I gave the correct delivery address but my parcel was not delivered as it said incomplete address. Despite emailing Dyversa to tell them before it was sent back with an email marked Urgent I received no reply. I live in a new build but it is in a small village. Other deliveries have reached me fine. There is no customer service to help with these problems. Very annoyed as I have waited for some time for my package to arrive.
11 juin 2026
Avis spontané
Réponse de Dyversa
Hi,
We're very sorry to hear about this and especially sorry for the delay in responding to your email.
We completely understand how frustrating it is to wait for a parcel only to see it marked as undeliverable due to an incomplete address, particularly when you've successfully received other deliveries at the same address before.
Please rest assured that we'll look into this for you and get back to you as soon as possible with an update and a solution.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The Dyversa Team
Réponse de Dyversa
Hi,
Thank you so much! 💖
We're absolutely delighted to hear this is the best bra you've ever bought! It means a lot to us, and we're thrilled you've already come back for two more.
We hope you love your new ones just as much!
Warm regards,
The Dyversa Team
Pleasantly surprised
My bundle arrived today delivery hasn't taken too long .
Wasn't expecting much after reading some of the reviews on here but in all honesty they are very comfortable they do only give a minimal lift (38G bust) so Wasn't expecting huge lift.
The fabric isn't cheap its quite thick my only dislike is the straps seem to make a rubbing noise I've struggled with bras as I have rib subluxation so on a plus they don't dig in the ribs and stays firmly in place.
Size ordered 2xl fits well
4 juin 2026
Avis spontané
Réponse de Dyversa
Hi,
Thank you so much for taking the time to share your experience! 💖
We're delighted to hear that you were pleasantly surprised and that the bras arrived in a reasonable timeframe. It's especially wonderful to hear that you found them comfortable and that they don't dig into your ribs, particularly given your experience with rib subluxation.
We also appreciate your honest feedback regarding the lift and the strap noise. Feedback like this helps us continue improving our products, and we'll be sure to pass it along to our product team.
Thank you again for giving us a chance despite some of the reviews you had read. We're so happy to hear that the 2XL fits well and that the bra stays comfortably in place.
Warm regards,
The Dyversa Team
Don’t order
Don’t order! They don’t actually arrive!
Update….. couldn’t find a way to contact customer service as it’s all in a foreign language. They reached out to me asking me to remove my negative feedback, I’ve refused as they lied and were rude when I called them out on it. They claimed the parcel wasn’t been shipped from china, I sent them a screen shot of the journey my parcel has taken so far which was direct from china! They then replied with…..
” At this point, we’re not going to continue debating the matter, as we don’t feel that would be productive for either of us.”
Still haven’t received my order!
Stay away from this company!
Further update
Again had Dyversa contact me, full of lies! Claiming the items arnt shipped from china, again I proved them wrong with proof from the Chinese courier tracking. They also denied the website been in a foreign language and claimed id messaged them first! Even though the email thread starts with them emailing me saying…, we’re reaching out because of your trust pilot review! After I sent them more screen shots proving they were lying I got this…,,
‘Have a nice day. You seem very upset.
We will not be going back and forth with you’
Items finally arrived today, cheap and poorly made! Wouldn’t hold cotton wool in place!
DO NOT ORDER!
In reply to there response on here……
Utter crap! You have been nothing but rude in private emails! Telling lie after lie! Your product is very poor but your customer service is way worse!
You’re expecting me to pay for the return for shoddy faulty goods! Your returns policy is in a foreign language!
STAY AWAY PEOPLE
Just to add….. Dyversa have continued to ignore my request to return the two items out I the 3 that actually arrived! Haven’t even responded to the missing item! This company is 100% a scam!
31 mai 2026
Avis spontané
Réponse de Dyversa
Hi Lucy,
We're sorry to hear that this experience left you disappointed.
We can confirm that your order has been delivered. While we're glad it arrived, we're sorry to hear that the product did not meet your expectations.
Our team did our best to assist throughout the process and remains happy to help should you wish to make use of our returns process.
Thank you for sharing your feedback, and we wish you all the best.
The Dyversa Team 🤍
Amazing products and customer service
I was very sceptical about placing an order after reading some of the reviews on here but decided to take a chance and I’m so glad I did. First of all, the bras are FANTASTIC. By far the most comfortable I’ve ever worn. Second, the customer service is spot on. When my order arrived they were a bit too small even though I did follow the measurements on the website. I emailed them thinking I probably won’t hear anything back from them but I got a reply the same day. The matter was sorted out immediately and my new bras were sent out a day later. Definitely cannot fault this company on their products or their customer service
Will def be ordering from them again
4 mai 2026
Avis spontané
Réponse de Dyversa
Hi Este!
We really love that you're sharing this! Especially knowing you had doubts at first. That makes it even more meaningful to hear how it turned out for you.
So glad the bras ended up being the most comfortable you’ve worn, and that we could quickly sort the sizing for you. That’s exactly how it should be no stress, just getting you something that actually works.
Thank you again for giving us a chance and for taking the time to write this. It genuinely means a lot to our small team.
Wishing you all the best,
The Dyversa Team
Niet tevreden over product want niet…
Niet tevreden over product want niet zoals omschreven maar nooit reactie ontvangen
2 novembre 2025
Réponse de Dyversa
Hi daar,
Het spijt ons om dit te horen. Dit is natuurlijk niet de ervaring die we willen bieden!
We kunnen je bericht helaas niet terugvinden, dus het kan zijn dat deze niet goed bij ons is aangekomen. Zou je contact met ons willen opnemen via info@getdyversa.com
met je ordergegevens?
We helpen je dan zo snel mogelijk en zoeken samen naar een passende oplossing.
Met vriendelijke groet,
Het Dyversa Team
Volgens de gegevens zou mijn bodysuit…
Volgens de gegevens zou mijn bodysuit gisteren geleverd zijn, ik heb echter niets ontvangen.
Waar is mijn bestelling?
Het is 19 april besteld?
30 avril 2026
Avis spontané
Réponse de Dyversa
Hi,
Bedankt voor je bericht!
We hebben je gegevens nagekeken in ons systeem, maar we kunnen helaas geen bestelling op jouw naam bij ons terugvinden. Daarom vermoeden we dat deze bestelling mogelijk bij een ander bedrijf is geplaatst en niet bij ons.
We raden aan om even je orderbevestiging in je e-mail te controleren daar staat de naam van de webshop waarbij je hebt besteld.
Mocht je toch denken dat het om ons gaat, kun je ons gerust mailen via info@getdyversa.com met je ordergegevens. Dan kijken we graag nog even met je mee 😊
Edit: Omdat deze review/klacht niet op ons van toepassing lijkt, zouden we je vriendelijk willen vragen om deze eventueel te herroepen of te verwijderen 🤍
Been trying to return some items for…
Been trying to return some items for weeks, tried to raise return promptly. Got an initial confirmation ok to return but heard nothing further about how to do it. Have subsequently emailed and facebook messaged and no reply.
27 avril 2026
Avis spontané
Réponse de Dyversa
Hi there,
Thank you for your review — we completely understand your frustration here.
We’ve checked this for you and can see that we did send you a response on the 15th with the return instructions. It’s possible that this email may have landed in your spam/junk folder, so we kindly recommend checking there as well.
That said, no worries at all — we will reach out to you again by email today to make sure you receive everything you need to complete your return smoothly.
If you’d like, you can also contact us directly at info@getdyversa.com so we can assist you right away.
We’ll get this sorted for you 🤍
Retournering alsnog prima afgehandeld
De bestelling was niet wat ik verwacht had en daarom wilde ik die retour sturen. Na een misverstand is de retournering alsnog volledig naar tevredenheid opgelost.
22 octobre 2025
Réponse de Dyversa
Hi,
Het spijt ons echt om dit te horen dit is absoluut niet de ervaring die we willen bieden.
We reageren altijd op retourverzoeken, maar soms kan het 1–2 werkdagen duren vanwege de drukte. Daarnaast bieden we altijd meerdere oplossingen aan: een volledige terugbetaling bij retour, een gedeeltelijke terugbetaling zonder retour, of een gratis omruiling.
We kunnen je review helaas niet herleiden in ons systeem. Zou je ons alsjeblieft willen mailen via info@dyversa.nl
met je ordernummer? Dan lossen we dit direct netjes voor je op.
We staan klaar om dit recht te zetten.
Wishing you all the best,
The Dyversa Team
Excellent customer service
Great product very comfortable. I had inadvertently ordered the wrong size. Emailed their customer services and they changed the order for the correct size immediately. Second time of ordering.
8 avril 2026
Avis spontané
Réponse de Dyversa
Hi beautiful!
Thank you so much for your kind words and for choosing us again it truly means a lot to us! 😊
We’re really glad to hear that you find the product comfortable and that our support team could quickly assist with adjusting your order. We always aim to make the experience as smooth and hassle free as possible.
Thank you for taking the time to share your experience with us. If you ever need anything else, we’re always here to help.
Wishing you all the best 🤍
The Dyversa Team
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