Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my ema... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says orde... Voir plus
I cannot recommend E_Gamer highly enough. Callum has gone beyond the call of duty. He has swiftly responded to all my emails with patience and kindness. Excellent service from a genuinely nice guy!
L'entreprise a répondu
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Your new gaming home. From retro, to modern, lose yourself in the world of E-Gamer. We chose the life of gaming, and aim to provided a better gaming experience for all of the community of U.K. Gamers. Go on, see whats happening!
Coordonnées de contact
Royaume-Uni
- e-gamer.co.uk
1,8
Bas
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product never arrived and no…
Product never arrived and no communication to help get a refund, avoid!
23 avril 2022
Avis spontané
Still waiting for a dispatch email
Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my email
21 avril 2022
STEER CLEAR
Game wasn’t received I have emailed then several times with no response DO NOT USE THIS SITE
26 février 2022
Pointless ordering
Got refunded after a week with no communication from egamer even after contacting them via email and social media. Obviously didn’t have the game I ordered or the company is going down seems every review is the same.
22 février 2022
No order received still!
Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says ordered, not shipped. I don’t mind things being delayed, it’s the lack of communication that winds me up. If I’d had a message just explaining, sorry order delayed, it wouldn’t be a problem but no communication at all is very frustrating! And no telephone number to call is also frustrating. I just want to speak to someone!
16 janvier 2022
Ordered and paid for something-not received
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive an email to say have been refunded with no explanation or reply to previous email. Refund is still not showing in account!!
13 décembre 2021
my order never arrived I've contacted e…
my order never arrived I've contacted e gamer but no response. wouldn't buy fro here again
6 décembre 2021
Réponse de E Gamer
Hi Danielle,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Order never arrived and all my emails…
Order never arrived and all my emails ignored/unanswered.
5 décembre 2021
Réponse de E Gamer
Hi Josh,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Réponse de E Gamer
Hi Helena,
Thank you so much for your review, we really appreciate it!
E-Gamer
We ordered a head set on the 28th ,it…
We ordered a head set on the 28th ,it stated 5 days delivery. The money was taken the day we ordered but still no date for delivery.
We have emailed e gamer twice now and no reply.
But a satisfaction survey arrived today asking how well they did !
Completely Rubbish !
3 décembre 2021
Réponse de E Gamer
Hi Douglas,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
I have not received my item!!
I have not received my item!!
Emailed a few times, no response, still awaiting item. Where is it?
3 décembre 2021
Réponse de E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Didnt get my code
24 novembre 2021
Réponse de E Gamer
Hi George,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Réponse de E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Steer Clear🛑
Order was placed however a few days passed with no updates. Emailed seller asking for an update with no response. Order was refunded with no communication. All a bit odd and I wouldn’t wast my time with this seller-shop.
17 août 2021
Réponse de E Gamer
Hi Mr&Mrs Whitehead,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
If I could leave a 0 star I would
If I could leave a 0 star I would. Bought a game, it didn't come through. I messaged and was informed they would refund me as it was out of stock until the following day. I told them I didn't want the refund if it was the following day. They then told me the supplier had increased price....
If you walked into a shop and picked something up that was marked at a price, they wouldn't change price at the checkout, let alone chaise after you to take back the product and up the price. Shocking and unfair service.. never use these again. So unprofessional.
11 septembre 2020
Avis spontané
Réponse de E Gamer
Hi Laura,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Amazing customer service
Amazing customer service and very fast delivery. :)
28 août 2019
Avis spontané
Réponse de E Gamer
Hi Reece,
Thank you so much for your review, we really appreciate it!
E-Gamer
Réponse de E Gamer
Hi Sandra,
Thank you so much for your review, we really appreciate it!
E-Gamer
Perfect service!
12 août 2019
Avis spontané
Réponse de E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Get your games here!
Great website, and helpful people, would recommend thanks for the great product!
30 juillet 2019
Avis spontané
Réponse de E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Réponse de E Gamer
Hi Johannes,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.