Earnifi Avis 23

Réponse de Earnifi

Il y a 14 heures

Thank you for the kind words! We're thrilled to hear that you've had a positive experience with both our customer service team and our cash advance program. Providing helpful support and reliable access to funds is what we strive for every day. We truly appreciate your trust and your feedback! - The Earnifi Squad

Réponse de Earnifi

ll y a 1 jours

We're very sorry for the frustration this has caused. We did experience a technical issue that affected some accounts, and we apologize that it has taken longer than expected to resolve.

We understand your concern regarding the subscription charge and your request to close the account. We’ll review the $15.99 charge and the current account status right away. If the subscription charge was processed while your account was affected by the technical issue, we’ll work to make this right.

We can also assist with closing your account once any account activity or outstanding balance has been reviewed. -The Earnifi Squad

Réponse de Earnifi

8 juin 2026

We're sorry to hear about your experience and understand why you're frustrated.

If you received a notification that funds were sent but have not yet appeared in your account, we'd like the opportunity to investigate. In some cases, bank processing times, account verification requirements, or funding method issues can affect when funds become available.

Please send us a direct message with the email address associated with your account so our team can review the transaction status and provide specific information regarding your application and funding.

We take these concerns seriously and are committed to resolving any issues as quickly as possible. We appreciate the opportunity to look into this for you. - The Earnifi Squad

Réponse de Earnifi

8 juin 2026

Thank you for your kind words and for sharing your experience. We're glad we were able to help resolve the issue and provide the support you needed along the way.

At Earnifi, we work hard to make the process as simple and transparent as possible, and it's wonderful to hear that our customer service made a positive impression. We'll be sure to share your feedback with Bill and the rest of the team.

We truly appreciate your trust and support! -The Earnifi Squad

Réponse de Earnifi

29 mai 2026

We're sorry to hear this. We'd like to look into your concerns regarding the charges you mentioned. Please contact earnifisquad@earnifi.app directly with your account information so we can investigate and assist you further. - The Earnifi Squad

Réponse de Earnifi

29 mai 2026

We're sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and communication issues can be, especially when you're expecting funds to arrive quickly.

Our Instant Transfer service is subject to eligibility requirements and processing times that can vary depending on the receiving financial institution and other factors. We apologize if this was not communicated clearly.

We also regret that you had difficulty reaching our support team. Customer feedback helps us identify areas where we need to improve, and we've shared your concerns with the appropriate team for review. - The Earnifi Squad

Réponse de Earnifi

29 mai 2026

Thank you for updating your review. We're glad we were able to resolve the service fee issue and appreciate you giving us the opportunity to make things right. We understand your frustration with the delays and communication challenges you experienced, and we're actively working to improve both. Your feedback is valuable and helps us provide a better experience for our customers.

Réponse de Earnifi

29 mai 2026

We're sorry to hear about your experience and understand how stressful it can be when you're waiting on your paycheck. Changes to direct deposit and payroll processing can sometimes take time to complete, but we recognize the importance of receiving timely updates and support.

We apologize for any difficulty you've had reaching our team and for the issues accessing your account. We'd like to investigate this matter further and help resolve it as quickly as possible. Please contact earnifisquad@earnifi.app with your account details through our official support channels so we can review your account and provide an update on your deposit status.

We appreciate your patience and the opportunity to address your concerns. - The Earnifi Squad

Réponse de Earnifi

12 mai 2026

Thanks so much for the great feedback! We’re glad to hear you’ve had a smooth experience with the app, fast payments, and our support team. We appreciate you choosing Earnifi and look forward to continuing to support you when you need it. -The Earnifi Squad

Réponse de Earnifi

12 mai 2026

Thanks for sharing this and sorry for the frustration here.

Eligibility reviews can occasionally take longer if additional checks are needed after repayment, but we understand that timing matters, especially after you’ve just completed a successful repayment. Review times can vary (instantly or up to 24–48 hours).

We have improved our response times. If you still need help, please reach out to earnifisquad@earnifi.app and include your account details so we can prioritize your case. - The Earnifi Squad

Réponse de Earnifi

12 mai 2026

We’re sorry for the frustration you’re experiencing. We take concerns like this seriously.

We do have customer support available, but response times can sometimes be delayed due to high volume. Sending multiple emails can also slow down routing, which is why the automated message may have asked to keep communication to one thread so we can resolve it faster.

Regarding funds, we do not withhold customer money, and all transactions are traceable within the account activity. Please reach out again through the official in-app support channel with your account details so we can urgently review your case and ensure it is properly addressed. - The Earnifi Squad

Réponse de Earnifi

12 mai 2026

Thanks for sharing your experience! We’re glad to hear the funds arrived at the right time and were helpful when you needed them. We appreciate you taking the time to leave feedback. - The Earnifi Squad

Réponse de Earnifi

12 mai 2026

Regarding your recent transfer, a portion of your advance may have been applied toward any subscription fees on your account. If a debit card charge was attempted but the funds were unavailable, the system may instead deduct the applicable amount from your advance, with the remaining balance transferred to your linked account.

Any remaining balance (if applicable) can be settled within the app on your scheduled settlement date.

You may also have the opportunity to unlock higher advance amounts over time. As you continue using Earnifi, your available advance may gradually increase—making it easier to access funds when you need them.

Here’s how it works:

You may receive incremental increases after on-time settlements (up to a set monthly limit)
Increases are automatic—no additional steps required
Responsible usage can help grow your available advance over time
Your advance limit is generally based on:

On-time settlements
Account activity and usage
Updated payroll or income information
As your limit increases, you’ll have greater flexibility and quicker access to funds. Be sure to check your app regularly for updates or notifications regarding any changes to your available advance. /b

Réponse de Earnifi

8 avr. 2026

Thank you so much for the amazing feedback! We’re thrilled to hear you had such a positive experience with our customer service and found the process simple and hassle-free. Being there for you when it matters most is exactly what we aim for and we really appreciate your support! - The Earnifi Squad

Réponse de Earnifi

8 avr. 2026

We’re really sorry for the frustration and this is definitely not the experience we want for you. You should be able to access your account without issues. Please email support@earnifi.com from your registered email and include a brief description of the issue so we can prioritize and escalate your case right away. We’ll work to get this resolved as quickly as possible. - The Earnifi Squad

Réponse de Earnifi

3 avr. 2026

Thank you so much for the kind words! We’re really glad we could be there for you when you needed it most—that’s exactly why we do what we do. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. -The Earnifi Squad

Réponse de Earnifi

Actualisé le 20 mars 2026

We’re really sorry for the frustration—that’s not the experience we want for you. We have communicated back and are looking to resolve your concern. We made this a priority to get resolved for you. — The Earnifi Squad

Réponse de Earnifi

19 mars 2026

Thank you so much for the kind words! We’re glad to hear everything went smoothly from start to finish and that our team was helpful and supportive. Your recommendation means a lot to us—thank you for being part of the Earnifi community! -The Earnifi Squad

Réponse de Earnifi

19 mars 2026

Thank you for the great feedback! We’re glad Earnifi could provide that extra cushion when you needed it and that you had a great experience with our customer service. - The Earnifi Squad!