Easify Avis 10

I had a great experience working with Raneesa from Easify. She is incredibly patient, knowledgeable, and truly takes the time to make sure everything is clear and understood. What really stood out to me is how she goes above and beyond in her work—always willing to help, answer questions, and provide support every step of the way.

On top of that, the Easify platform itself is very user-friendly, efficient, and a great tool to work with. It made the entire process smooth and easy.

Raneesa’s professionalism and dedication, combined with such a great platform, made this an excellent experience. I highly recommend both Raneesa and Easify to anyone looking for exceptional service!

Customer service was top notch. App is not customer friendly in anyway. Too many simple programming functions they over looked. For example, if you send out a campaign they record which text were received and which failed. They offer an export for both. When you export 80% of the data field are gone. Also you are only allowed to send 1 phone number. Texting rates are extremely expensive. Customer service is fantastic. Programming not so great.

Easify the most important piece of your business when it comes to marketing and communication, the best!

The onboarding and ongoing support was excellent. The company made sure that my SMS text messaging was compliant with federal and state regulations

10DLC registration was lightning fast

Great for alternative financing or revenue based financing outreach. Best platform with best pricing and great support team. Fasil is the best representative to help you with all your needs.

Signing up was nice and easy. Customer service walked me through the whole setup process. They have DNC scrubbing built in and automations. Great delivery and responses. Highly recommend easify
1. Great platform
2. Great Delivery
3. Great Customer service

What more can you ask for

All the staff there are always available with anything I need.

Easify is the best system out - this all in one is light-years ahead of the competitors

All SMS platforms are basically the same — what it really comes down to is deliverability and pricing. I’m not here to promote other platforms, just to share my experience with Easify.

Deliverability: Not great. I’ve seen noticeably higher response rates on other platforms.
Interface: They do have a nice visual dashboard for incoming messages, which is a plus.
Onboarding: Very friendly and thorough at the start.
Pricing: Overpriced. They charge about 7 credits per SMS (≈$0.03) and $0.05 for AI responses, while most other platforms are around $0.01–$0.02 with AI already included.
Support: Once you’re signed up, getting ahold of anyone is difficult. They heavily prioritize onboarding new clients over supporting existing ones.

Overall: 4/10. Looks nice at first, but poor deliverability, high pricing, and lackluster support make Easify hard to recommend.