We were kitting out a new shower room. Chris was very helpful in helping us choose the right bits and pieces to match our needs. Delivery was on time. The bits we chose have turned out to be excellen... Voir plus
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Very good service , and kept in touch with delivery times . Good value all round
Bathroom suite Very helpful and informative, excellent showroom to see products and visualise this for your own needs. Good customer service and communication, good delivery etc.
I had high hopes ordering from Easy Bathrooms — delivery was quick, and the product range seemed solid. Unfortunately, the experience was let down by poor product advice and a lack of prac... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles de salle de bains
- Rénovateur de salle de bains
- Miroiterie
- Magasin de radiateurs
- Magasin de portes de douche
- Magasin de carrelage
Écrit par l'entreprise
Visit Easy Bathrooms & Tiles Bath for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our reviews and see why we’re a top choice.
Simply Luxurious
Écrit par l'entreprise
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Coordonnées de contact
Unit 3 Pines Way Ind Estate, BA2 3QS, Bath, Royaume-Uni
- 01225 432218
Complete Bathroom Installation Service
3,9
Bien
6 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service
Very good service , and kept in touch with delivery times .
Good value all round
24 février 2026
We were kitting out a new shower room
We were kitting out a new shower room. Chris was very helpful in helping us choose the right bits and pieces to match our needs.
Delivery was on time. The bits we chose have turned out to be excellent quality.
19 février 2026
Bathroom suite
Bathroom suite
Very helpful and informative, excellent showroom to see products and visualise this for your own needs.
Good customer service and communication, good delivery etc.
24 juin 2025
Very helpful stafe
Very helpful stafe, pointed me to better quality products for the job.
Mark B
27 mai 2025
Réponse de Easy Bathrooms - Bath
Good afternoon Mark,
We're happy to hear that our staff was helpful in guiding you toward better quality products. Thank you for your positive feedback!
Kind regards,
EB
Poor product advice and aftercare – wasted time and added cost
I had high hopes ordering from Easy Bathrooms — delivery was quick, and the product range seemed solid. Unfortunately, the experience was let down by poor product advice and a lack of practical support when things went wrong.
I had clearly specified the need for a left-hand waste outlet on the toilet pan when ordering. Despite this, the product recommended and supplied didn’t meet that requirement. The flexible waste connector included didn’t fit through the pan’s rear access gap and wasn’t long enough to connect properly — meaning the toilet couldn’t sit flush to the wall.
What’s more frustrating is that the website itself stated the toilet had a “side” outlet, which reinforced my expectation that it would be suitable (and the fact I asked the Bath branch to recommend products that fit this criteria). My installer had to spend extra time sourcing alternative parts and creating a workaround, resulting in additional labour, call-out costs, and materials — all of which could have been avoided with accurate guidance.
A replacement toilet was offered eventually, but by that point it was too late to be helpful. I was also charged for a click clack basin waste, even though the tap already included one — another avoidable oversight.
The local branch (Bath) were initially polite and responsive on the phone, but I am having to chase for confirmation of refunds for the unusable parts and contribution towards additional costs.
Overall, the experience has been frustrating, time-consuming, and unnecessarily expensive — and I would have expected a better level of product knowledge and accurate advise from the company that does this day in day out.
Disappointing overall — I’d recommend others double-check all product specs and installation requirements directly before placing an order.
22 avril 2025
Avis spontané
Réponse de Easy Bathrooms - Bath
Good morning Michael
We understand your frustration with the recent experience you had with our company. Please be assured our feedback team is currently investigating the issues mentioned and will be in contact soon.
In the meantime, should you have any questions please email trustpilot@easybathrooms.com .
Kind regards
EB
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