Easy Bathrooms - Crawley Avis 24

Ordered replacement part, the part I collected was not the same as the original and have said this in an email......you guessed it NO response 🤬

An overall great experience from start to finish. Raj from the Sales Team could not have been more helpful.

First time ive used Easy Bathrooms and they didn't disappoint. Picked up a catalogue from my nearest store and decided to order my bathroom accessories from it. Yes , they are a little more expensive but the quality is great and stylish, and with a long guarantee. Ordering was simple and quick and delivery took only a few days and packed really well . Its all been fitted to my new bathroom and I am extremely happy with how it all looks. So I would definitely recommend buying from them.

The installer completed the work to a very high standard.

From going into the shop and talking to Raj and ordering, the items we ordered everything is amazing. This is definitely a shop I will go back to if and when I need something.

very pleased with the

Helpful. Great sale.

Very friendly staff, good prices as there was a refurbishment going on I will certainly recommend other people

We replaced a range of cupboards including a new WC and wash hand basin. The quality generally seems pretty good and the staff in Crawley were very helpful.
The main problem was that the size and type of basin we wanted, although shown in more than 1 display, isn’t available. We chose an alternative which isn’t available either. In both cases they were on display and listed and priced. We had to get one from another supplier.
We also had a problem with a faulty WC seat. We took it back to the shop and showed them the fault and they ordered a replacement. The first replacement was the wrong one and it took a total of 4 weeks to finally get the right one.
So although it generally went well, the issue with the items on display needs to be corrected, so customers don’t base their choices on wrong information.

Great Staff. Nice showroom

Friendly efficient service and prompt delivery
Thank you

Good quality item and material.
Easy to pick up and very good service.👍😀

Good service but they forgot to add in the small items (like waste etc) that your plumber is going to need when they fit your bathroom

Well informed and polite. A professional supplier

I recently visited the Easy Bathrooms store in Crawley to return an item. Unfortunately, the experience was super disappointing. Despite the item being intact and unopened (although the box was untapped on top), the v rude staff asked me to pay £40 restocking fee. Initially, they quoted £20, which I already found excessive. The prices at Easy Bathrooms are already higher compared to other stores like Wayfair. Adding a return fee on top of that is frustrating. The customer service was extremely poor, and I would advise others to think twice before making a purchase from this store.

Friendly, good service and good choice of items

Lovely visit to buy a load of bathroom stuff

Vey easy to complete

Really nice showroom, lots of options on display & the staff are friendly and knowledgeable