EasyEquities Avis 

Really poor service,it should not be called easy equities

Super easy to set up, create, check balances etc... easy, easy

I raised a query requesting for my company banking details to be verified since the 31st of December. And three tickets and 6 days later the only communication there’s still no response except the ticket number e-mail. This is for a query that the company claims it will resolve in 48 hours.

Easy Equities support service is horrendous. I found it impossible to get hold of anyone to assist with my query. Their automated systems did not address my problem. I am never, ever using them again.

I am having the worst experience with them right now I have a lot of money invested with them and I literally cannot move it because of a issue on their system about KYC - I’ve created about 3 tickets now and nobody is responding anywhere tickets 3349082 and 3349374. At this point they may as well have stolen my money

Do NOT invest with this platform. It is overly complicated and withdrawal of funds are restricted to a few hundred rands per day. Similarly, selling shares can only be done a few shares at a time. All rigged for the owners to make more fees. Do NOT ever invest with this platform.

I started investing with EE around 9 years ago and they seemed to be run quite well back then, although always quite high charges for investing.

The story has completely changed and I feel this company is on a very quick path to full incompetence.
I've been trying for at least 6 weeks to get a new bank account verified. I haven't received a reply for the last 4 weeks to around 7 emails I've sent.

At this point, I feel I don't have a choice to do with my own money as I want to and no one will respond.
I'm closing my account as soon as I can.

I highly recommend using a different platform.

Edit 2 months later: they still haven't verified my bank account and no replies.

There is no way to get out of Easy Properties using the auction. Absolutely no way! I've been stuck with The Bailey shares for multiple auction cycles. And what about Blackbrick Gardens - when is that going to be even built?? I just want to close my account.

Best fractional diy investing platform for your everyday man. If not for Easy Equities I believe I would not have started my investment journey till much later in my life. Added benefit, being able to open an account for your child linked to yours helping them start their investment journeys from day 1.

SCAM website, terrible customer service, no responses to any tickets logged, funds deposited as per their website never get allocated to your account or you have to log hundreds of tickets to get in touch with someone, and they change the rules every time to avoid transferring your funds

Looking for help with ticket
3283087

I urge people not to deposit their retirement funds to this platform. They clearly have a liquidity pool problem, and their support is dismal, especially when you consider the fact that they're responsible for so many people's assets. It has a great UI for people looking for an introduction into financial markets, but don't trust them with any amount you can't afford to lose. Smells like a Steinhoff situation.

I love EasyEquities. They have made investing available to the public in such a simple and user friendly manner. If it wasn't for EasyEquities, I don't believe I would have started my investment journey until much later in life.

I asked for guidance on how to create an Alert.
In summary the Agent's suggested route is mind boggling to say the least.
After being in existence for more than a decade you would expect more.
Purple Group needs throw in the towel based just on incompetence.

Listen it’s over here
They are selfish and heartless without human empathy. The customer service is unbearable and helpfuless.
I pick S TampLife’ over immediate after my experience here and I must say that is the best decision I made as an investors .

I am tired of these Easy Equities they are incompetent along with their Chief Operations Officer. I regret using them. Please people recommend q better competitor so I can research more before moving my funds out of EE

UPDATE:
Finally managed to withdraw all my funds. Balance was 0. Asked for account closure, and was charged another R25 "thrive fee" while I waited a week for them to respond to a ticket

When I signed up it was a simple way to buy and hold shares.

No fee's only a broker cost which I was happy with.
Now if you're not an "active trader", they bill you.
And you have no choice in the matter, I'm not active, when I signed up, there was no"thrive" system.
They are now selling off my shares to pay for their introduced fee(punishment) for not being a share trader.

Excellent investment platform. cost effective.

It's an easy and affordable option to make investments safely.

The platform and charts are easy to read and use.
Only critical note is that withdrawing the money from the platform to your bank takes a while ..but selling a position is super quicker.

I saw the red flags but i never listen, well i learn the hard way already. If i put the same effort i put here on Good merit, i know profitable that would have been.

Platform does not allow you to withdrawl funds.