I was just charged 69.00 through PayPal for what I don't know! I have never heard of this company. My research shows it's nutrition and fitness for women. I am male!!! Trying to reach them is unsucces... Voir plus
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Total BS. Same as other review, tried to cancel the day they auto renewed and was told the clock starts 90 days from original subscription for cancelation of annual renewal. No way this is legal. Sa... Voir plus
L'entreprise a répondu
I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Sub... Voir plus
L'entreprise a répondu
This journey has been a successful one for me and I would recommend this eating plan to anyone. It worked far better than I had expected. I am struggling to follow it at the moment as I am getti... Voir plus
À propos de l'entreprise
- Service de fitness et nutrition
- Conseiller santé
- Boutique de produits diététiques
- Nutritionniste
- Centre d'amincissement
Écrit par l'entreprise
Many women go through life not knowing the impact that their nutrition has on their hormonal health. No matter if a woman is going through her menstrual cycle, menopause, or somewhere in between, the foods she is eating have major potential to alleviate or worsen the symptoms she experiences. Eative seeks to share education and meal plans with women that not only help them reach their health goals or lose weight, but empower them to make health decisions based on the connection between nutrition and hormonal health. Our product has been live for two years, and over 100,000 people have already decided to change their lives by purchasing it.
Coordonnées de contact
, , Rochester, NY, Etats-Unis
- info@eative.com
- eative.com
1,7
Mauvais
39 avis
N'a pas répondu aux avis négatifs
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I eat healthy following recipes and…
I eat healthy following recipes and healthy way to exercise
Day week challenge
I alway how 3 tire building. With 3 lots of stairs. 2 or 3 I run or walk
Also walk outside. I also take my dog for walk and go gym and swimming
23 mars 2022
Avis spontané
Réponse : Eative
Hi John,
Thank you so much for sharing your feedback with us.
We are glad to see that you are seeing results and getting the most out of the app and recipes, that's our main goal :)
We are always here to help, so feel free to contact us anytime you need.
The Eative Customer Support Team
Réponse : Eative
Hello!
Thank you for taking the time in sharing your feedback.
We are very happy to read that you enjoyed the plan, our team works really hard to create easy to follow and tasty recipes, to help our customers achieve their goals.
We are always here to help, so do not hesitate to contact us when needed :)
The Eative Customer Support Team
Total BS
Total BS. Same as other review, tried to cancel the day they auto renewed and was told the clock starts 90 days from original subscription for cancelation of annual renewal. No way this is legal. Same “transparency” language in my email. Now saying they canceled future renewals, but how can that be according to their own described practice of needing to cancel within 90 days? Now wasting my time involved and rage to fight. Save yourself. Never did more than glance at worthless “subscription” that was of no interest. Browse the magazines at your grocery checkout abs save yourself $69 and your mental health.
14 mars 2022
Avis spontané
Réponse : Eative
Hi Colleen,
Thank you for taking the time in sharing your thoughts on here.
We specify clearly during purchase and on the terms and conditions that you agree when signing up, that all purchases are set to renew automatically.
We offer a cooling off period of 90 days from the initial purchase in case you change your mind or you are not happy with the recipes, unfortunately after that we are not able to issue a refund.
You can still make use of your personalised meal plan until it expires and our nutritionists are always on hand to assist to make your plan more enjoyable.
We do apologise for any inconveniences caused.
The Eative Customer Support Team
SCAM!
I signed up for this a year ago, and was not happy with the service (it felt deceptive), so I cancelled. A year later (this week) I was charged another $70 for an “annual subscription.” I emailed the customer service folks and was told that “transparency was important” to them, and that they cannot refund me my money for a service I cancelled and do not use. Buyer beware! This place is a scam!
8 mars 2022
Avis spontané
Réponse : Eative
Hi Luke,
Thank you for taking the time in sharing your feedback, we are sorry that you feel this way, however, we can assure you that we are not a scam.
During the first 90 days of your initial purchase, you can cancel your subscription anytime through the website on a desktop or by contacting our customer support team by email or chat.
As mentioned during purchase and in our terms and conditions that you accept when joining, it is clearly specified that after 90 days of the initial purchase all sales are final and we are not able to issue a refund.
You can still use your meal plan until it expires and we are more than happy to help you with your meal plan to personalise it even more.
We are sorry that we cannot help you with your refund.
The Eative Customer Support Team
I don’t want meals on going and being…
I don’t want meals on going and being charged. Just want you he 49,00 worth
5 mars 2022
Avis spontané
Réponse : Eative
Hi Nancy,
Thank you for sharing your feedback.
We are sorry to see that you are not enjoying your meal plan; if you need any assistance or you want anything changed, you can always contact us through chat or email at info @ eative . com and we will help you with any doubts or queries you may have.
Our nutritionists are also available for 1-1 consultations if required!
All the best!
The Eative Customer Support Team
Eative / Keto is amazing. I have lost over 13 pounds in weeks. I highly recommend it.
I’m really enjoying Eative/ Keto. I’ve lost over 13 pounds and I enjoy the meals. The food is soo good. Thank you.
22 février 2022
Avis spontané
Réponse : Eative
Thank you so much for your lovely feedback!
We are really happy to see that you were able to achieve your goals and specially that you enjoyed your personalised plan.
Our aim is to make our customers happy and help them achieve their goals :)
If we can help you with anything at all, you can always contact us through our chat or via email.
All the best!
The Eative Customer Support Team
my Keto journey is much easier with…
my Keto journey is much easier with this app, also the Facebook support group that they have, very useful!!
15 février 2022
Avis spontané
Réponse : Eative
Hello Kat!
Thank you so much for your lovely feedback.
We are really happy to see that you are enjoying our product and that you are making the most of it!
We are here to help so please, do not hesitate to contact us at info@eative.com or through the chat whenever you have any questions or doubts.
Wishing you all the success with your Keto journey !
Eative Customer Success Team
Stay away from this company
Stay away from this company. I’ve been in contact with the local news as well national news to expose them for the crooks they are. Again, stay away or you will be ripped off.
15 février 2022
Avis spontané
Réponse : Eative
Hello there,
Thank you for taking the time in sharing your feedback.
We are sorry to see that you are unhappy with your experience with Eative.
Transparency is key for us and we would like to understand further the reason of such review, could you please email us at info@eative.com so we can investigate further?
Thank you!
Eative Customer Support Team
Disgraceful Company
I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Subscription.
Quite disgraceful.
The Live Chat said “all our plans are recurring” then they should say that.
I said I would be referring them toTrading Standards and writing to TrustPilot.
They promised to refund my subscription.
Will come back here to repot on progress.
14 février 2022
Avis spontané
Réponse : Eative
Hi Ian,
Thank you for taking the time in sharing your feedback.
All our subscriptions are set to be automatically renewed as stated in our terms and conditions when you first join.
We are sorry for any misunderstanding caused or if this was not clear when you joined.
I can confirm that your account is cancelled and that the refund has been issued as confirmed via chat.
You should see the funds back in your account in 5-15 working days.
Thank you for your comments and feedback, it really helps us to improve our products.
Do not hesitate to contact us if you have any other questions.
Best wishes,
Eative Customer Service Team
Was not impressed with the diet…
Was not impressed with the diet program. You can get everything the app offers free online. Company attempted to automatically renew another subscription without authorization. I tried to resolve the issue with Keto Eative team to credit charge back to my America Express card with no success. Unfortunately I will need to take further measures to resolve the unauthorized charge. Be careful and check your credit card/banking statements daily!! It’s so unfortunate companies feel they can fraudulently charge credit cards and attempt to run a business.
4 février 2022
Avis spontané
Réponse : Eative
Hello Gina!
Thank you for taking the time to share your feedback.
We are sorry to see that we did not meet your expectations on this occasion, we are constantly reviewing and improving our services and your feedback helps us a lot.
In regards to the charge, it is specified on our terms and conditions when you sign up that all subscriptions are set to automatically renew, we also offer 90 days cooling off period when you first join with us where we can issue a refund if you are not happy with the product. Unfortunately after 90 days we are unable to issue a refund.
Once again, thank you for your feedback Gina.
Eative Customer Service Team
I wrote previously about this product…
I wrote previously about this product that I was charged for another year and tried to get a refund. I wrote them several times and now that I wrote a review they responded to the review to write them. Why??? I’ve written them so many times and all they can say is “ no refund”. I hope everyone stays away from this scammer!!
2 février 2022
Avis spontané
Réponse : Eative
Hello there,
Thank you for taking the time to share your feedback.
We are sorry to see that we did not meet your expectations on this occasion, your feedback is really important to us to continue improving our products and we would love to hear from you further, you can email us at info@eative.com and we can look into this for you.
Thank you!
Eative Customer Support Team
I also order this in 1/21 Never used it…
I also order this in 1/21 Never used it and was charged a year later and told I could get a refund even though I e play to them I never even had access to their website so why was i being charged. No response. MONEY Scam stay away!!!
21 janvier 2022
Avis spontané
Réponse : Eative
Hello there,
Thank you for taking the time to share your feedback.
We are sorry to hear that you could not access your plan and that we did not get to resolve your issue on time.
I can assure you that we are not scammers, Eative is a healthy lifestyle and eating habits app designed to help you achieve your goals through Keto.
Our Team designs a 1, 2, and 3-months personalized keto meal recipe plan to help you achieve your health goals.
If you could email us at info@eative.com we will be able to look further into this for you.
Thank you,
Eative Customer Support Team
Watchout for the charges.....
I paid for this service a year in advance believing that it was a one off payment as I hate subscriptions as they are a con. Surprise surprise i got charge a second year yesterday. I only used it for 1 month as I found it clunky and not very good.....
Eat Carbs and stay happy.
14 janvier 2022
Avis spontané
Réponse : Eative
We are so sorry to read this Jaqueline! Our Customer Success Team is always available to help our customers with issues like this. They'll reach out to you now and solve this misunderstanding in no time. We wish you could give Eative a second chance, we are sure you'll be surprised about all the features we have. For instance, have you tried our free consultations with nutritionists? they help you find the recipes you would like the most and most importantly, they help you reach your goal.
Sincerely,
Eative Team
I love this product so much
I love this product so much! I've done many other diets before and I was always giving up because the recipes were super restrictive. In Eative they also offer a lot of support. Their nutritionists are always helpful and they never let me give up
1 décembre 2021
Avis spontané
Really like this program
Really like this program! I easily lost the kilos I gained during my pregnancy.
8 novembre 2021
Avis spontané
A great program that made my diet…
A great program that made my diet journey easy and effective. I lost 6kg in the first 4 weeks. A lot of useful information. I was missing sweets, but they share nice tips on how to deal with it.
8 octobre 2021
Avis spontané
Easy way to follow keto
Recipes are tasty & easy to do, there are also a lot of tips and guidance that helps you understand and follow the keto diet.
8 octobre 2021
Avis spontané
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