Eat Ping Avis 

301
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been ordering from Eat Ping for a few weeks now and they are genuinely the best meal delivery company out there. I've tried a few different ones but none came close to the quality of Eat Ping. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The food is absolutely delicious and good quality. I am amazed, I have used other food prep companies and after a while the food quality deteriorates, if you keep it this good I will be with you forev... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant diététique
  2. aussi dans
  3. Livraison de repas à domicile
  4. Restaurant asiatique

Écrit par l'entreprise

Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

301 avis

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A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(301)

193 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super tasty food

Super tasty food, very convenient format and easy to plan for the week!
Also great support from the chat on WhatsApp, they respond swiftly for any question!
So far great experience that I recommend!

15 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Strong first impression, will update score after second delivery

I'll update this based on the next delivery:

Overall very good in terms of pricing, meal selection and portion sizes. There were a couple issues which I'll describe below, but overall my experience is positive.

The portion sizes were good, menu choices broad in terms of meal type, protein type and carbohydrate type etc. Overall the quality and flavour of the meals were good bar one or two which I'll describe below.

Overall the meals sit in a niche of not quite as decadent as a takeaway meal (but far better nutrition) whilst tasty enough that it's better than anything I could make at home without significant effort.

What really impressed me was the responsiveness to any issues raised. This really made a massive difference to my overall impression of EatPing.

They preemptively message via WhatsApp before delivery, so the dialogue is already open if any issues do arise, this removes any friction in having to report problems, they're also very quick to sort a solution.

The issues were:

Box was mishandled by the courier (not EatPing's fault) and it resulted in a number of damaged meals, these were added onto the following week for free.

A couple of meals were underweight on the stated protein amounts or had some poor quality cuts of meat. Again a quick image of the meals via WhatsApp and this was resolved in the form of free meals the following week.

What I really respect is the trust they place in the customer and they don't make you jump through multiple customer services hoops to resolve issues.

I'm more than happy to continue my subscription due to this and look forward to future deliveries.

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Flavourless

Flavourless. Sold as authentic but British Chinese from a take away has more taste.

11 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Daniel,

We place a lot of emphasis on balancing authentic Asian flavours while keeping meals healthy, so it’s disappointing to hear you didn't enjoy them.

If you’re open to it, I’d love to understand which meals you tried so we can review this with our kitchen team and improve. We’re constantly refining recipes, and feedback like yours genuinely helps us get better.

Really appreciate you taking the time to share this.

~Nick, The Founder

Noté 1 sur 5 étoiles

Was so looking forward to try these…

Was so looking forward to try these meals. I have tried 3 meals and only had one mouthful and had to bin them. They are not like the pictures that is for sure, not good Portions for the price, tasteless and the beff is not thin they are chunks. I have cancel my subscription will go back to last company I bought from

9 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Mery,

I’m really sorry this was your experience, especially when you were looking forward to the meals. That’s genuinely disappointing to read.

What you’ve mentioned around taste, portion expectations, and how the meals looked compared to the pictures is not the standard we aim for. We take this seriously, and I’ll review it directly to understand what went wrong here.

~Nick, The Founder

Noté 5 sur 5 étoiles

Super healthy and delicious

Super healthy and delicious

3 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello,

Really glad you're enjoying them. Thanks for taking the time to leave a review.

~Nick, the founder

Noté 5 sur 5 étoiles

Really enjoyable food.

Really enjoyable food, tastes are great and stand out different from the other meal prep companies I have tried over the last year. Both my deliveries to date arrived right when they were supposed to, and the food inside was packaged well looks really appealing and still chilled. Portion sizing is spot on for me. Communication is quick and easy via WhatsApp too.

8 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Steve,

This is a lovely review to read, thank you. The fact that you've tried other meal prep companies, and we stand out, means a lot. We really do put the effort in to make sure the food tastes like something you'd actually want to eat, not just something that hits your macros. Glad the deliveries have been smooth and the WhatsApp comms are working well for you. Appreciate the support.

~Nick, the founder

Noté 5 sur 5 étoiles

Food

Food: 5 stars. Service: 5 stars.
Arrived on time. Well packaged. Perfect portions and great flavours.

8 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi P Singh,

Glad everything arrived on time and well packaged, and that the portions and flavours are hitting the mark. Thanks for the review, it means a lot to us.

~Nick, the founder

Noté 5 sur 5 étoiles

Great meal prep service

Great meal prep service. The food tastes yummy and is fresh. Delivery is always on time and the communication from the company is great.

7 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello,

Thank you! Delivering fresh food and good communication are areas I invest most of our time in, and I am so glad it's all coming together. Really appreciate you taking the time to share this!

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty, healthy & nutritious!

I have tried a few ready to eat meals and so many taste bland and generic, almost like standard aeroplane food. However, Eat Ping is genuinely tasty and the recipes are diverse and authentic. Furthermore, they seem to tick all the nutrition boxes! Very happy with the service and the quality of the dishes. Highly recommended!!


6 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello 😊,

Really appreciate you taking the time to share this.

We spend a lot of time making sure every recipe has real depth of flavour, not that bland "meal prep" taste you get elsewhere. Glad it's coming through. Enjoy the next box!

~Nick, the founder

Noté 5 sur 5 étoiles

Really awesome Asian food

Really awesome Asian food, reminds me of home. Super reasonable price for the value as well!

6 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Sujai,

Thanks for this! "Reminds me of home" is the whole point of what we do. And we always try to keep pricing fair for the service we provide, so glad that's landing too. Cheers for the review.

~Nick, the founder

Noté 5 sur 5 étoiles

delicious food tastes like real home…

delicious food tastes like real home cooking

3 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Harry,

I'm really glad to hear that you are enjoying the food and that it feels like it’s home-cooked. We will keep it that way.

~Nick, the founder

Noté 4 sur 5 étoiles

No seasoning required!

The food is much tastier than other similar subscriptions I’ve tried. Super responsive on WhatsApp when I needed to make last minute changes to my order. I use the large sized meals with higher protein and they keep me full and unlike others I’ve tried, don’t need seasoning as they’re full of flavour!

4 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Joe,

My Kitchen team puts a lot of effort into ensuring that the flavours are just right so the meals can stand on their own. Our large, protein-rich meals are popular for a reason: they are filling, and customers who have an active lifestyle prefer this. I'm also glad to hear that the WhatsApp support worked well for you!

~Nick, the founder

Noté 5 sur 5 étoiles

Healthy n Authentic Taste!!!

Takeout from Chinese restautrants are often too oily though flavourful, but here at Eat Ping, I was so surprised that they really nailed it!! Especially for a gym girl like me, nothing beats an authentic asian taste with HUGE portion of proteins and CLEAN receipe (highly recommend the thai green curry salmon)! Defo gonna tell my friends to order tgt again!

1 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Rocky,

We understand your concerns about the typical takeaway options, often too greasy. We strive to find the right balance between bold flavours and healthy nutrition, so it's great to hear that we've succeeded for you.

Thank you for mentioning that the portioning feels right. I am definitely excited to have your friends on board and hear their experience, too.

~Nick, the founder

Noté 5 sur 5 étoiles

Great food with various meal selections…

Great food with various meal selections and excellent services. The delivery was really efficient. Will definitely keep ordering.

2 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Angie,

Thank you so much! Really glad the variety is hitting the spot and that delivery has been smooth. Can't wait to keep cooking for you!

~Nick, the founder

Noté 5 sur 5 étoiles

My first time trying Eat Ping and it…

My first time trying Eat Ping and it did not disappoint. I’ve tried other meal prep companies but this no doubt was the best I’ve had. Highly recommend if you’re looking for authentic Asian flavours!!

1 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Stephanie,

Welcome to the Eat Ping family! It means a lot that we stood out from the rest. Authentic flavour is genuinely at the heart of everything we do. Hope you find loads more favourites to try!

~Nick, the founder

Noté 5 sur 5 étoiles

So far great experience

So far great experience. Compared to Simmer, Frive they are doing a better job. Love it so far.

2 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Shankar,

So great to hear! We know you've got options out there, so it really means something that you're loving it so far. We'll keep working to make every meal worth it.

~Nick, the founder

Noté 5 sur 5 étoiles

Great Asian Food

Food is spicy and on point, reminds me of home, friendly customer service

24 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Jiang,

We’re really glad the flavours reminded you of home. That’s exactly what we’re trying to achieve. And happy to hear our customer service made the experience even better.

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty meals

I'm just eating my way through my 2nd delivery. I can agree with comments around after service, the service provided is very different and welcomed.. The food in my opinion is very tasty, just had the Honey Soy Chicken which was really nice. I'll be ordering again for sure and if I were you I'd try them out... I've previously used Simmer and I think these meals taste much better...I love Asian food anyway so will continue to use them & definitely recommend.

24 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Mrs Opal,

This is lovely to read, thank you. I am so glad you enjoyed your second delivery and that the Honey Soy Chicken stood out for you. Really appreciate you noticing the customer service provided after the delivery, something I work hard on behind the scenes.

Thanks for the recommendation and for sticking with us!

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty food, great macros, delicate packaging.

This was a last attempt at finding a ready-meal company, after having tried many others. The food taste and portions sizes are exactly what i was looking for, being both filling and nutritionally balanced (something difficult to find when trying to hit very high protein targets).

Incredible taste, and whilst on the slightly more expensive side - you definitely get what you pay for! Take other reviews with a pinch of salt on this matter, as someone who has been weighing ingredients for macro-tracking for some time, it is VERY easy to overestimate what a portion size “should” look like.

Delivery was also prompt, however a few of my meals were punctured under load, which isn’t the end of the world, i will likely just end up eating these first.

Nick (and the customer service in general) has been better than anything else i’ve seen in other companies, actively reaching out to ensure that deliveries arrive and ensuring everything was to my liking.

Overall, i’m glad i decided to take the leap, and i can see myself staying with Nick and the company for a good while.

22 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Erryn,

This was such a thoughtful review, and thank you for taking the time to post this.

It’s great to hear the meals worked well for your macros and protein goals, especially knowing how precise you are with tracking.

Sorry again about the punctured meals during delivery, and I am aware this is not ideal. Thank you for trusting us and sticking with the journey and supporting the small business. It genuinely means a lot.

~Nick, the founder

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