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Noté 1 sur 5 étoiles

whats e bays latest wheeze ? to add couriers that dont do my remote area and without my say so have simple delivery by them so i have to cancel orders as i cant drop them off because they are miles aw... Voir plus

Noté 1 sur 5 étoiles

Very unfair seller policy and no protection. Disappointed. Customer asked for a return from international postage for a ridiculous reason. Stating the item not as described when it was exactly as desc... Voir plus

Noté 1 sur 5 étoiles

Ebay customer service is virtually impossible to get intuch with. You Just keep going around in circles getting numbers which are linked to other companies. Perhaps they get money for diverting you t... Voir plus

Noté 2 sur 5 étoiles

I used to sell quite well on EBay and then about 2022 about time they started trying to make extra money for so called “promotion” and “buyer protection” frees in addition to their commission they... Voir plus

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Mauvais

TrustScore 1.5 sur 5

945 avis

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Tous les avis

(945)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I advertised a unit on eBay cost of…£29.98

I advertised a unit on eBay cost of unit £20 , it didn’t sell ,I then received a bill for services rendered,I thought this was a scam so I ignored it, I have since bought some pills/ vitamins, and have not received anything,I payed around £29.98. i have since asked where the product is and I have been blocked from your company ??? . If there is a problem then please get in touch , the money was paid on the 25 th of July 2024 . My Email is, I await your response. Yours David Dyer

25 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam of a company

Absolute scam of a company. Charging £43 to place a listing and its not even sold, just because I apparently have set a minimum price I want to have for my listing. And then their reply is : we have put this fee on the site. Yes you did, in tiny little letters along with 1000 other things. Yes its my own fault for not reading every little rule, but why are you charging people for something that's not sold in the first place. You can have my £43 and I hope you are very happy with it, along with other people's money you took for no reason

26 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Their fees are now too expensive

Their fees are now too expensive, and they deliberately make it difficult for you to speak to them on the phone. They avoid customer interaction and focus solely on lining their pockets with our money.

23 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

EBay have a tendency to belittle and…

EBay have a tendency to belittle and bully the very people who keep them alive.
Recently they cause me a loss by producing an integrated shipping label with the wrong address. They said that it was my fault and refused any redress. No discussion was possible and complaints are essentially ignored. Everyone has a negative experience to tell about eBay. An exploitative company.

18 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

EBay is a platform For scammer

Avoid eBay at all cost, it’s a platform for scammer and for people to buy stuff use it and ask for a refund.
Sold a brand new watch on eBay person come back 2 weeks later then said he wanted to return it as he wanted the receipt and shopping bag, I accomodate the buyer request and ask him to buy a prepaid postage so I can sent it to or collect in person , he refuse and wanted a refund no matter what, the item I listed is non refundable ,so I refused, eBay bizarrely sided with them and gave them a full refund!! I ended up out of pocket!! I will closed my account and would urge others to...no protection with eBay any more and the absolute worst customer service and constant, contradictory lies from their agents/ bot , and you can hardly chat with a live person.
In summary : eBay always sided with buyer no matter what , I am just an ordinary seller that sell thing I don’t want or need.

22 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

Gone downhill for buyers

Gone downhill for buyers. Still OK for used goods from private sellers.
Buying new clothes: Time consuming and frustrating site features.
Too many experiences of waiting and waiting for orders, that were never even sent. Or the advertised delivery date is off by a week or more. No trouble getting refunded, but so frustrating. Such waste of time. Last straw was no notification or collection number for Click and Collect purchase. They fixed it quickly, but I'd been told by Ebay chat advisor (had to negotiate useless robot first) it could take 72 hours (thankfully only 2). It had included a wasted journey to the C&C shop, and more frustration; and means another trip to C&C tomorrow. A fruther delay in receiving equipment I need, including not notifying me 2 days ago when it arrived at store.
Ps, also discovered, via Ebay, a top brand of t-shirt, is now absolute rubbish
The 'other' site for me now. They invested in reliability. Fed up with Ebay after 17 years

17 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst platform to sell the goods

This web site is the worst metode to sell the goods, is hard to find any options when you listing something, is difficult confirm any bank details, 3 days I can't confirm my bank account because there are some issues, but % for selling is very high, i think this company stacked in 90's, very bad experience

24 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I bought a Samsung z-flip phone as a…

I bought a Samsung z-flip phone as a guest on ebay. The phone has a one year warranty but it stopped working. I contacted the seller directly but refused to address my query unless I go through ebay. I can not contact ebay directly except through their robot and using the online contact form which go unanswered it is almost a month. The one year warranty expires this August and I fear that I will just end up losing my money.

5 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid eBay like the plague!

Sold a brand new phone on eBay, person kept it for 4 months then said they wanted to return it as wanted to go back to an apple device, I refused, eBay bizarrely sided with them and gave them a full refund!! I ended up £250 out of pocket!! I've closed my account and would urge others to...no protection with eBay any more and the absolute worst customer service and constant, contradictory lies from their agents...

1 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

EBay stop hosting companies with terrible reputation s

Bought a part from a company trading on eBay called cponline15 actually really R T G Automotive they sent me the wrong part I have tried to upload a picture according to their instructions of the wrong part I did receive but guess what it won't upload I hold eBay responsible as they must have been aware of this company's terrible reputation which I only found out about after making my purchase

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

HAD A SELLER WHO SENT ME A WATCH…

HAD A SELLER WHO SENT ME A WATCH STORAGE BOX WHICH I DID NOT ORDER WITH HIM AT THE PRICE HE PUT ORDER THROUGH AT.E BAY TOOK PAYMENT FOR THE BOX WITHOUT MY CONSENT.WHEN I CHALLENGED THIS WITH BOTH THE SELLER AND EBAY I GOT ABUSE FROM THE SELLER AND EBAY WRONGLY BACKED THE SELLER AFTER MY LENGHTHY EXPLANATIONS TO THEM. I GOT VARIOUS AGENTS FROM EBAY BUT NONE TOOK IT UPON THEMSELVES,IN MY OPINION, TO ACTUALLY TAKE ON BOARD WHAT WAS BEING RELAYED TO THEM.

4 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Bough an iPhone 12 Pro Max on eBay 16th…

Bough an iPhone 12 Pro Max on eBay 16th December. I got a message from eBay saying the phone had been despatched. When I tracked the phone via eBay it kept flashing a message the courier DPD had not received the phone. When I tracked the phone using DPD’s website and the tracking number the seller had provided it stated the tracking number was not recognised. I have contacted the seller and got no reply. I have spent all afternoon today going round and round in circles trying to contact eBay’s customer support with no success The chat bot is a total waste of time. If and when I get my money back I will be closing my eBay account.

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Just don't

Be very careful selling on ebay. Some of the buyers are rogue and ebay definitely is! I object to money being taken from my account without consent/discussion. AVOID!

20 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Don't sell within EBAY

Don't sell within EBAY, I've sold an item, the seller broke it and complaint and they just sent it back the refund without even check my original pictures and compare with the buyer picture. Their Customer Service is useless, I had IDRI helping me, no anwer, their SLA is around 10 days and no personalisation at all, just a simple template from their system. I am cancelling my account because they took my money without my approval, very bad!!! do not sell or buy on EBAY UK

10 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Kan ikke få kontakt til ebay

Det er frustrerende at jeg ikke kan få jontagt til eBays.
Jeg har købt bildel i USA og får bestilt den forkerte vare, og da pakken ankommer nægter jeg at modtage denne vare. og får kvittering på dette, jeg går så ind nogle dage senere og opretter en retursag på varen og de sender en label på der skal sættes på pakken, men den er jo returneret...... Så jeg prøver utallig gange at sende en besked om dette, men får ingen svar på dette. Nu aner jeg ikke om jeg taber pengene 1850kr.
Jeg overvejer at slette mig som kunde..

25 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Rip-off

3 weeks on, no money. They are gaining interest. Totally pathetic service and rip-off.

20 octobre 2023
Avis spontané

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