Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ebike Exchange made a decent offer for my old bike. They were very efficient and arranged prompt collection. As soon as they received the bike, they paid immediately . The whole experience was easy a... Voir plus

Noté 5 sur 5 étoiles

I got a great bike from Ebike Exchange, and for a very good price. It had done 190miles, other than some scuffs on the pedals and crank arms, it was in near perfect condition. Less than half new price... Voir plus

Noté 5 sur 5 étoiles

I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the ti... Voir plus

À propos de l'entreprise

  1. Magasin de vélos d'occasion

Écrit par l'entreprise

Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super easy to sell my ebike

What a super easy process to sell my ebike!! The communications were clear, the instructions were concise and the whole thing was painless. The bike collection was simple, safe and quick.
Most importantly, the payment was super fast. Could not recommend these guys enough.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The Ebike Exchange made the whole experience of selling my Ebike very straight forward.

The Ebike Exchange made the whole process of selling my Ebike very straight forward from the initial valuation, to organising the courier pick, to the prompt payment of the agreed figure.

17 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Thank you for taking the time to leave us a review. I'm glad you found selling to us straightforward!

Ebike Exchange Team

Noté 5 sur 5 étoiles

I had an excellent experience with Alex

I had an excellent experience with EBIke Exchange, thanks to Alex and the outstanding service provided throughout the entire process.

From start to finish, communication was clear, prompt, and professional. Alex kept me fully informed at every stage, making the whole experience smooth and stress-free. The process was straightforward and well explained, which gave me complete confidence.

The pricing was very competitive, and the delivery was quick and exactly as promised. It’s rare to find a company that combines great value with such high levels of customer service.

Overall, a fantastic all-round experience. I wouldn’t hesitate to recommend EBIke Exchange to anyone looking for great service, clear communication, and competitive pricing. Thank you, Alex!

11 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Hi Oliver,

Thanks for the great review! I hope you enjoy the Vado, they're excellent bikes!

Best regards
Alex

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Obviously you will get a little less than you would selling privately but there is zero hassle, zero risk and you get paid almost immediately. I accepted my offer on Friday, the bike was collected on Sunday and I was paid on Tuesday. Highly recommend if you are looking for a quick sale and a fair price.

10 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Thank you, we really appreciate the review. We're glad you found it easy selling to us.

Ebike Exchange Team

Noté 5 sur 5 étoiles

5* Service

Ebike Exchange was really helpful when choosing an EBike for our son. The team was really helpful when arranging a collection time and explained everything we would need to know during the collection.

8 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Hi Adam, thanks for the review!

Noté 5 sur 5 étoiles

Excellent company, give them a call if you're unsure.

I contacted Ebike exchange for a value for my bike and they returned the price very quickly. I actually called the company as I thought the price was too good to be true. Alex answered and reassured me of the process. They organised a courier who came the next day and I was paid the following day. I can't recommend this company enough. Thank you.

5 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

That's great to hear your pleased with the valuation for your bike, Brompton's hold their value well. It's down to our cycle courier that we were able to get such a fast turn around!

Ebike Exchange Team

Noté 5 sur 5 étoiles

Really easy and quick process

Really easy process. Always get a quick response when contacting them. Once I accepted the quote for the bike the collection of bike and the payment was done extremely quickly within 4 working days. Would highly recommend
Cheers Fin

3 février 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Hi Fin, thanks for the review!

Ebike Exchange Team

Noté 5 sur 5 étoiles

Great Bike!

Recently bought a competitively priced bike from Ebike Exchange, after some informed, lengthy dialogue with Alex.
Very impressed with his knowledge and also his helpful service throughout.
Loving the bike!

25 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. I recieved a fair quote very quickly. As soon as I accepted e-bike exchange just asked for some documentation once provided a courier was immediately organised to collect the bike. Even though this was over Christmas the courier picked the bike up within a few days. When the bike arrived with them it had a part missing. After a quick exchange of emails they took responsibility for this and agreed to take it up directly with the courier company. My money was transferred to my acccount and arrived immediately. Couldn’t have been happier with the whole transaction

10 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service.

Great service.
Fair price on the trade in, colection and delivery very smoth with great communication throughout

4 janvier 2026
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Hello,

Thank you, we appreciate the review!

Cheers
Alex

Noté 5 sur 5 étoiles

With thanks!!

They were friendly, responded very quickly to any queries, and were extremely efficient. Their service removed all the uncertainty and anxiety I had felt over the idea of trying to sell my bike. I had no idea of how to advertise it and ensure that I was not cheated in some way. My bike was very heavy and having it collected solved another problem. I would recommend them without reservation.

18 décembre 2025
Avis spontané
Logo de Ebike Exchange

Réponse : Ebike Exchange

Hi Linda,

Thanks for your great review. I'm glad you found the selling your ebike to us straight forward.

Many thanks
Alex

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus