Shocking! Advertised as shipped in 1-3 days for paid postage. 10 days now and Royal Mail are showing as having not even received it from Echor. Their email system refuses to let me contact them by re... Voir plus
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Echor offers quality sleep products with noticeable benefits. Their items, like mouth guards and sleep masks, have helped improve discomfort from issues like bruxism and enhance sleep quality. While c... Voir plus
I’d been researching weighted blankets for a while and decided that the 9kg one this company sells, was the one to order. My online delivery arrived super-quickly and also included a free eye mask... Voir plus
Had a mouth-guard for bruxism years ago: never got on with it. Skeptical about this (dentist guard too expensive), but surprised by the results - jaw ache/ear pain has reduced in the two weeks since u... Voir plus
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Great mouthguard for my son
Great mouthguard for my son. Easy to mould to his mouth and he like it.
I ordered a weighted blanket early…
I ordered a weighted blanket early december- The money has left my account, 3rd Jan still no blanket or responses to my emails requesting information on where my order is.
my next step is to contact my credit card company to get money back.
terrible.

Réponse de Echor
Shocking!!!!
The customer service for echor is shocking. Ignore the returns policy that they offer on their website - there is no such thing. Eventually pressured them into accepting a return after having to contact them on all their social media platforms and via email and roping in friends to do the same thing and taking it to a public platform. I’m sure most people who wanted returns did not bother to go the extent that I did and just gave up.
I was completely exhausted and frustrated by the process to get the return processed which followed zero protocol that I would highly encourage anyone else to look elsewhere for your sleep products.
The blanket is fine but I’ve tried better weighted blankets. The material which the cover is made out of is also very sweaty so just use it without but it’s quite ugly

Réponse de Echor
Never received my order
1st order, great experience - arrived as expected, no issues.
2nd order - never received and no response or update from Echor despite multiple emails. Eventually had to file a claim through Paypal and received full refund. Will not be ordering from Echor again.
Shame as I loved the sleep candle.

Réponse de Echor
Echor saved me £300
My dentists wanted £300 for a mouth guard I was a little skeptical as this Echor one was £20 however to my surprise it’s amazing.
You can remould it as many times as you like by putting it into boiling water for 20 seconds.
It took me 3 attempts to get it perfect and to achieve that you need to bite down as well as suck hard this allows it to perfectly shape and mold to your teeth and jawline.
All you then do is throw it into cold water for it to keep the new shape.
I would highly recommend I have found my teeth feel no pain or sensitivity since using this to stop me grinding.
Prompt efficient service and great product
I ordered from Echor after seeing a recommendation online. The product was easy to order with accurate product information and confirmation of order was received promptly(weekend)
Another email was sent to advise of despatch 2 days later and FedEx then kept in touch regarding actual delivery dates.
The product was received well within timescales and packaged well.
Overall a good experience from searching through website to receipt of product and useful relevant information on the website.
Speedy efficient service
The product arrived sooner than expected, and was well packaged.
Don’t buy from here
Don’t buy from here. I bought one product and got completely the wrong product delivered (one which isn’t even featured on the website). Emailed to get this rectified and no one got back to me. Poor customer service. Poor product.

Réponse de Echor
Bought as an Xmas pressie so cannot…
Bought as an Xmas pressie so cannot comment on the eye shades....sorry! They did come nicely packaged, though!
Bought the eye mask for my wife
Bought the eye mask for my wife. It is well made and comfy and blocks out the light. The adjustable strap and the pockets over the eyes are good and make this mask better than the other she has seen.
Had a mouth-guard for bruxism years…
Had a mouth-guard for bruxism years ago: never got on with it. Skeptical about this (dentist guard too expensive), but surprised by the results - jaw ache/ear pain has reduced in the two weeks since using and headaches not so frequent. Hopefully there is more room for improvement of my symptoms if so, happy days.
The bite guard has really helped and…
The bite guard has really helped and it's comfortable to use. It was easy to set up too.
The delivery was postponed several…
The delivery was postponed several times without any information when it will finally arrive. The customer service didn’t have any other advice than “here is the tracking code”.

Réponse de Echor
I have been very impressed with Echor
I have been very impressed with Echor. I was sent an incorrect item initially but this was rectified immediately and how they handled it is the reason for my 5 star review. I have also been very impressed with the anti bruxism mouth guard since using it!
Quality product and prompt delivery
As I have yet to receive my order…
As I have yet to receive my order because customs require me to pay 5.95 euro extra as you are shipping from the UK,I will pay this time as I wish to try your product but will not be purchasing in the future as it is to expensive.

Réponse de Echor
Excellent service
Excellent service, super quick delivery and brilliant product. Not much more I can add 👍
Attention to detail is 1st class.
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