E Cigarettes World Distribution Ltd Avis 

Purchased an aspire pocket X the other day it arrived Quickly. I have bought this item before from other online stores and the box was always sealed with a plastic film this time it was absent and it was very obvious that box and it’s contents had been rearranged..I emailed the store twice over the past couple of days just to enquire why it had been opened but to date I have had no reply so the one star is for the poor customer service and I will not buy again from this store. …….Thank you for your reply I have checked my messages again including Spam. And there was no no email yesterday but I did receive your Email Today. Personally I feel the box should not be opened and contents handled there is a seal on it for a reason no other store or online site that I have purchased from have ever opened the box to check the battery ? Once you open the sealed box theoretically it becomes “Second Hand.”Yes there needs to be a guarantee but surely it can be put outside the box? So for the reasons stated above I give you a one star Rating. Thank you……… Update Thank you for your reply After reading your response I have decided to increase your rating to four stars Because I do think that your actions were genuine and you believe were for the good of the customer. But I do feel they were unnecessary and personally I would prefer to receive the product sealed as done by the manufacturer. I have been buying this product for over 10 years and never has it been sold to me open and I have always received a warranty for the battery (obviously they did not need to log the battery number or maybe just didn’t want to open the sealed box and rightly so !!) it also has always worked right through its warranty which as you know is only 30 days testing the battery seems a waste of time due to its warranty longevity. But you do you !! I will obviously not be purchasing from you again or communicating through Trust Pilot
Regards

Buying from this website a long time, great selection of products, delivery is so fast as well. The best ❤️

Excellent. Quick and efficient

ECigarettes World is a brilliant company. Very efficient. They deliver next day. Highly recommend

Easy to use quick delivery and good prices.perfect

Fast delivery as usual and great value for money

Great service. Super fast.

Quick delivery, no hassle

Always here quick saves me a journey you can browse offers

Always very professional & very quick with sending out the orders. Pleasure to do business with

I called to the Longford store on three different occasions and was told by staff that they would not serve me as he was on a break. After that I needed a new vape so I decided I would drive to the Carrick on Shannon store and avoid that member of staff.
I was served by a different member of staff. I brought the vape home and plugged it in to charge. I left it overnight. The next day the battery indicator was reading no charge so I put a CT (current transformer) on the line to see if it was getting a charge. It was starting and stopping continuously.
I brought it back to the Carrick on Shannon store and unfortunately the staff member from Longford was working there. He refused to replace it and said he had to test it first and I had to leave it with him. He said I should call back the next day to collect it.
Later that day he sent me a text to say it charged without issue and the problem must be my power supply.
I use the same power supply for my mobile phone, vape and for the CT's that monitor my electrical use. It was not my power supply. This guy just likes messing me around. I blocked his number and I will write off the vape.
Another trip to Carrick on Shannon is not worth been told to come back some other time because he is on a break. Its a two hour drive. As I cant avoid this member of staff I will avoid this store.

I ordered 3 50ml bottles of juice plus 3 nic shots last week. When I got the package I opened it and I was missing 1 50ml bottle. I mostly buy from there shop in Longford and the man who works there is a very nice man. But i ordered this online because he didn't have any.
I have sent 2 email to let them know and not word I got back. The worst customer service I have ever seen. And the last time I will ever buy from them again.

Reliable, have been ordering from you for 2 years or so and never an issue. Always next day delivery.