ECL | Person-centred Care Avis 353

I have been greatly impressed by the Day centre and all its staff at Torrington Drive Loughton. From the first time I met the manager Oliver he was so helpful and friendly. He is dedicated to caring for people and making a comfortable safe environment for them. My mother who first started going in August this year is 96 and really enjoys her days spent at the centre. They have a wide and interactive range of activities but it is not robotic and scheduled. The centre is very homely and I know my mum is benefiting from attending. My mum always tells me how all the staff are so kind and attentive. I remember Oliver saying how he believes everyone should be respected and valued and I think this principle seems to make the whole team work well .It is so difficult to make decisions for elderly parents but I feel this day centre certainly was a lucky find. Many thanks Paula.

Just wanna say Thank you to Katie Connolly who supported me through my new job I’m gonna start. She helped me fill forms.

My worker's are Lynn and paddy they have done more for me in 2 meetings than what anyone has done all my life, they're brilliant.

Katie at ECL has been fantastic at helping my son receive a job offer for his dream job. She has been very understanding throughout the process and has given great advice and support.
Thanks Katie and the team at ECL

They helped me to get a job and they’re supporting me throughout my job

The help and support I was given @ The Ashley Hub, made a very stressful time for the user and myself all a little bit easier.
The staff showed compassion and thoughtfulness all of the time

Working with Katie (ECL Community Connecter) has been amazing for me, everything has worked and is working extremely well. I always feel supported and cared for. My needs are listened to and respected which is a huge thing for me, so it makes me feel super comfortable in the hands of Katie’s support knowing she will take action when bringing up things I need.

ECL have been a massive help with finding me employment, with the standout individual being Melanie Johnson. From letting me know of opportunities that I would probably miss, to helping me optimise my CV for different job roles. From offering moral and interview support, assisting with job applications and offering get togethers where I was able to better learn how to work within the current job market.

Without ECL It would be fair to say that I would have had a much harder time with things.

I have mild autism. I currently work at Odeon Cinema in Chelmsford which ECL have helped me apply for the job. Caroline supported me for a while and made sure there was some reasonable adjustments for my interview which really helped my confidence and she has helped me get settled back into a work environment along with a few other job coaches at ECL which I’m forever grateful for! Having autism and finding work is not the easiest thing in the world but I’m so happy that it turned out to be a success thanks to Caroline and a few others who have stood by me for a good while! I’ve been working at Odeon for 18 months now and I love my job there!

Louisa from Chelmsford.

I have been give a lot of help with job seeking, job applications and interview skills.

Katy was amazing; very patient over the course of the year in finding me employment (I’m rather picky)!

Mel at ECL is a star! So very helpful and kind, non judgmental and easy to work with. Also, all of the other staff at ECL I have met are also stars too! I am so happy to be involved with the ECL programme.

This is company are great. Helped me in every step. Job hunting, applications, covering letters, sorting out my CV, supporting at interviews and checking on me at my new job. I highly recommend getting this company for people with disabilities wanting paid employment.

I am very grateful for the support ECL inclusive employment have provided my daughter for her work training .The help is very supportive and tailored to my daughters needs , including online training - all of which enables a learning disabled person grow in confidence in the work place . A thank you to the Tiptree employer as well for their understanding and most importantly the excellent support and communication provided by Linda Thompson at ECL.

My work coach Hannah has been brilliant at helping me find and manage suitable jobs that I otherwise would not have found due to my autism. Since our first meeting I have gained experience and support with CVs and interviews, and have secured both volunteer roles to boost my CV and confidence. As a result I have secured a part time job while we continue to look for full time roles. They have been extremely friendly and supportive, and a great help in finding jobs.

I am supporting a young Adult and have referred him to ECL. I attended the screen with they Young person. This was a positive experience for him and has now been accepted for further support. Both workers showed understanding and empathy and remained professional as well as very personable though out the process.

I cannot praise the services of ECL enough. When my son qualified, he was seen, and allocated his Employment Consultant Caroline quickly. They met up every week, and Caroline was extremely attentive, gave good easy to understand advice, had a friendly approachable attitude, and was very supportive. She was always on the end of the phone, email, or text. She was also a support to me. By the time my son qualified for help, we'd been looking for employment for nearly 5 months, and I was beginning to flounder on how best to support him. She was a lifeline to me. My son has just got a job, and the support carries on in the workplace if he wants it to.

The support I recieved from ECL was fantastic, They were able to come in and support me in my search for a job at the right time. Thanks to their help, I have just been hired after 2 years of internships! Thanks a lot!

Erica is awsome
Shes always friendly, I always feel supported
Its very encouraging and fun

I was having great trouble looking and interviewing for jobs and was referred to ECL, they have been so incredibly supportive and my consultant Erika has been truly amazing in my journey to employment. After over 2 years of unemployment and many failed interviews they helped me regain my confidence and offered me some very valuable feedback on areas to improve.

With their help and support I have been offered an amazing role and I am feeling more confident than ever to get back into work!