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ecoblaze Avis 537

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a max... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. Compagnie de combustible solide

À propos de ecoblaze

Écrit par l'entreprise

Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

537 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super fast delivery

I purchased the fire lighters.
Great product at a great price.
Super fast delivery, they came the next day.

6 mars 2026
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Réponse de ecoblaze

Thank you for your wonderful review! We're thrilled to hear you’re happy with the fire lighters, the great price, and the next-day delivery. We really appreciate your support and look forward to serving you again soon!

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

Fire lighters

Very quick delivery hassle free good product

13 mars 2026
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Réponse de ecoblaze

Thank you for your review! We're really glad to hear that the delivery was quick and hassle-free, and that you're happy with the product. We appreciate your support and hope to serve you again soon.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

Always speedy service and great quality…

Always speedy service and great quality firewood

4 mars 2026
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Réponse de ecoblaze

Thank you for your great review! We're so pleased to hear that you're happy with the speedy service and the quality of the firewood. We really appreciate your support and look forward to supplying you again in the future.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

Great product & service

Always use Ecoblaze Natural Fitelighters! Great product and delivered the next day which was fabulous service!

12 mars 2026
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Réponse de ecoblaze

Thank you for your fantastic review! We're delighted to hear that you love the Ecoblaze Natural Firelighters and that the next-day delivery met your expectations. We really appreciate your continued support and look forward to serving you again soon!

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

Very fast delivery and very good value…

Very fast delivery and very good value for money

4 mars 2026
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Réponse de ecoblaze

Thank you for your great review! We're really pleased to hear that you were happy with the fast delivery and found the product to be good value for money. We appreciate your support and hope to serve you again soon.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

Excellent product and service

Excellent product and service

4 mars 2026
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Réponse de ecoblaze

Thank you for your kind review! We're really pleased to hear that you’re happy with both the product and the service. We truly appreciate your support and hope to serve you again in the future.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Noté 5 sur 5 étoiles

🔥 Hot stuff

Delivered prompt, logs differ in size which works out well in the scheme of things. Good value for money.
These will now be my regular supplier for all my log burner needs

1 mars 2026
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Réponse de ecoblaze

Thank you for the "hot" feedback! We’re so pleased to hear that you’re happy with the value and the prompt delivery. We actually find that having a slight variation in log sizes is a real benefit—it makes it much easier to build a sustainable fire by using different sizes at different stages of the burn.
Welcome to the family as a regular customer! We look forward to being your go-to supplier for all your future log burner needs.

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review.

Kamva - CS Team

Noté 5 sur 5 étoiles
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Réponse de ecoblaze

Thank you so much! We really appreciate the 5-star review. "Excellent product and service" is exactly what we strive for with every order. We’re glad we hit the mark for you, and we look forward to your next order!

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team

Noté 5 sur 5 étoiles

The firelighters are excellent and…

The firelighters are excellent and following an email to Ecoblaze regarding packaging damaged in transit involving the loss of some of the contents a new box of firelighters was delivered. Can't fault them on the ethics.
Despite the above five stars Ecoblaze could improve by actually responding to emails. The replacement firelighters were sent without any reply to my correspondence and the invoice stated the full price rather than zero.

24 février 2026
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Réponse de ecoblaze

Thank you for the 5-star review and your honest feedback. We’re glad we could quickly replace the damaged firelighters for you!

We hear you regarding the communication. While we prioritized getting the replacement shipped immediately, we missed the mark by not sending a confirmation email first. We'll work on matching our fast actions with better updates in the future.

Regarding the invoice, the price shown is a courier requirement for the manifest; please rest assured there is no balance due from you. Thank you for helping us improve!

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team

Noté 5 sur 5 étoiles

The firelighters are a great product…

The firelighters are a great product even better as they was in the sale and very quick next day postage excellent service service as always

6 mars 2026
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Réponse de ecoblaze

Hi Gavin,

Thank you for your feedback! We’re thrilled to hear that you’re happy with the firelighters, the next-day delivery, and the service you received.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Noté 5 sur 5 étoiles

delivered punctually

delivered punctually, good product

4 mars 2026
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Réponse de ecoblaze

Hi Michael,

Thank you for your feedback! We’re pleased to hear that your order was delivered punctually and that you’re happy with the product.

If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Noté 5 sur 5 étoiles

Excellent fire starter…

Good value product (starts fires every time); delivered as promised; and eco to boot!

26 février 2026
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Réponse de ecoblaze

Hi Nick,

Thank you for your feedback! We’re delighted to hear that you’re happy with the product, the reliable delivery, and that you appreciate the eco-friendly aspect.

If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Noté 4 sur 5 étoiles

Efficient service

Efficient service - thank-you

5 mars 2026
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Réponse de ecoblaze

Hi Robin,

Thank you for your feedback! We're really pleased to hear you found the service efficient.

If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Noté 5 sur 5 étoiles

Good quality fire lighters and…

Good quality fire lighters and kindling. Fast delivery.

5 mars 2026
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Réponse de ecoblaze

Hi Bernard,

Thank you for your great feedback! We're really pleased to hear that you’re happy with the quality of the firelighters and kindling, and that the delivery was nice and quick.

If you ever have a moment, we’d really appreciate it if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Noté 5 sur 5 étoiles

Fab product and service xxx

Fab product and service xxx

24 février 2026
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Réponse de ecoblaze

Hi Sandra,

Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with both the product and the service.

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here: https://g.page/r/CUNM9QJ07AXkEBM/review

Thanks again for your continued support.

Kind regards,
KM

Noté 5 sur 5 étoiles

Reliable every time

So easy to order & pay online.
Very quick delivery & kept up to date throughout. Arrived in excellent condition and as described.
Have used several times & never disappointed

2 mars 2026
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Réponse de ecoblaze

Hi Eve,

Thank you for your feedback! We’re delighted to hear that you found the ordering and payment process easy and that your delivery arrived quickly and in excellent condition. It’s also great to know you’ve used us several times and have never been disappointed.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review

Thanks again for your continued support.

Kind regards,
KM

Noté 5 sur 5 étoiles

Excellence

Product, price and speed of delivery

1 mars 2026
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Réponse de ecoblaze

Hi Paul,

Thank you for your feedback! We’re delighted to hear that you were happy with the product, the price, and the speed of delivery.

If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review

Thanks again for your support.

Kind regards,
KM

Noté 5 sur 5 étoiles

lly fast delivery amazing fire…

Really fast delivery amazing fire lighters

13 février 2026
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Réponse de ecoblaze

Hi Sandra,

Thank you for your great feedback! We’re delighted to hear that you’re happy with the firelighters and the fast delivery.

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review

We really appreciate your support.

Kind regards,
KM

Noté 5 sur 5 étoiles

Excellent

Excellent price, product and speed of delivery

22 février 2026
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Réponse de ecoblaze

Thank you for your fantastic feedback! We’re delighted to hear that you were happy with the price, the product, and the speed of delivery.

If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review

We really appreciate your support.

Kind regards,
KM

Noté 5 sur 5 étoiles

good service up to date progress…

good service up to date progress excellent product well packed

21 février 2026
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Réponse de ecoblaze

Thank you for your great review!

We’re really pleased to hear you were happy with the service, updates, and packaging — and that you’re enjoying the product too.
We truly appreciate your feedback and look forward to serving you again soon!

Kind regards,
NH

If you’d like to leave us a Google review, you can do so here:
https://g.page/r/CUNM9QJ07AXkEBM/review

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