EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Voir plus
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The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
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I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Coordonnées de contact
5000 Birch St suite #3000, 92660, Newport Beach, Etats-Unis
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Excellent service
Excellent service, professional workers, they maintained communication with my loan services, and my loans were forgiven in March 2024.
14 mars 2024
Avis spontané
Réponse de EDAPT USA
Hello Karen! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
To all online viewers seeking solace…
To all online viewers seeking solace from the overwhelming burden of student loans,
I'm eager to share my transformative experience with EDAPT USA, a beacon of expertise in the realm of student loan repayment. As an educator specializing in students with disabilities for over two decades, I intimately understood the weight of my $85,000 loan, compounded by unforeseen life events and relentless compound interest.
EDAPT USA emerged as my steadfast ally, offering not just assistance, but a collaborative journey fueled by mentorship and advocacy. Their deep comprehension of the system and unwavering support paved the way for my successful pursuit of Public Service Loan Forgiveness (PSLF). Despite the inevitable hurdles encountered along the way, including forbearance periods, Income Driven Repayments their tireless efforts bore fruit!
I owe a debt of gratitude to EDAPT USA for their instrumental role in not only achieving PSLF but also securing retroactive credit for past service. Their dedication, expertise, and unwavering commitment transformed what felt like an insurmountable challenge into a triumphant victory. For anyone navigating the labyrinth of student loan repayment, entrust your journey to EDAPT USA and embark on the path to financial liberation.
Warm regards,
Neil Wahab, MSEd
2 avril 2024
Avis spontané
Réponse de EDAPT USA
Hello Neil,
We can't thank you enough for taking the time to leave your detailed and uplifting review. We are so grateful and truly appreciate the clients we have. We understand the challenges and complexities that borrowers face on a daily basis. With that said, at Edapt we really strive to deliver the best possible customer service to each of our members. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions and don't hesitate in reaching out! It has been our pleasure.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Réponse de EDAPT USA
Hello Vanessa!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you accomplish the ultimate goal of becoming debt free. We are here if you have any questions or need further assistance.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT helped me to understand my…
EDAPT helped me to understand my situation and how to handle it. They showed professionalism every step of the way will always willing to assist or answer any questions that I have had. Thank you for all of your support and help.
26 mars 2024
Avis spontané
Réponse de EDAPT USA
Hello David! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
Very patient when I was trying to do…
Very patient when I was trying to do this at work really appreciate the help would not have been able to find this without her help and patience
25 mars 2024
Réponse de EDAPT USA
Thank you so much for the kind words and the five stars Jodi. It was an absolute pleasure helping you. We are here if you ever have any questions or need further assistance so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
I was very pleased with EDAPt services
I was very pleased with EDAPt services. Since 2019 they have helped me with student loan consolidation and repayment due to my financial hardships. Highly recommended!!!
22 mars 2024
Avis spontané
Réponse de EDAPT USA
Hello Alfonso,
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the goal of becoming debt free! Please let us know If you have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
Everyone I worked with was very helpful…
Everyone I worked with was very helpful and knowledgeable.
12 mars 2024
Avis spontané
Réponse de EDAPT USA
Thank you so much for the kind words and the five stars Franklin. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Incredibly attentive towards my account…
Incredibly attentive towards my account with constant follow-up on documents I needed to submit to keep my account up-to-date.
Seamless transitions when loans switched and continuously sending updates on my account throughout the year, COVID pandemic with updated information.
21 février 2024
Avis spontané
Réponse de EDAPT USA
Hello Joseph,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Réponse de EDAPT USA
Thank you so much for the kind words and the five stars Renee. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
This company keeps clients updated and…
This company keeps clients updated and communicates very well with emails, text and phone calls. Thanks for all your business, you are the greatest company I have ever dealt with. I thank God for you. THANKS
15 février 2024
Avis spontané
Réponse de EDAPT USA
Hello Bernard,
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Working w unclear direction
Staff worked to unravel a complicated student loan forgiveness issue. Resolution pending, payments paused. ✓✓
30 janvier 2024
Réponse de EDAPT USA
Thank you so much for the five star review Rin. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
The Best Student Loan Processing Company!
Throughout the years, whenever I've had to reach out to EDAPT, I always experienced great and caring customer service. I always felt that the reps genuinely wanted to help me. I never felt like a number. Everything was always explained clearly. In many ways, EDAPT for me was a saving grace as they truly helped me to navigate the often cumbersome and confusing student loan repayment processes, as well as saved me a lot of anxiety and duress over managing my finances.
6 février 2024
Avis spontané
Réponse de EDAPT USA
Hello Arthur,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind and uplifting words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Edapt provides the best service out of any company I have ever worked with
Sean and Marissa are invaluable towards any borrower who needs help getting back in charge of their finances due to student loans. They have been a major contributing force that helped me get my life back on track. They are patient and professional. They are deeply knowledgeable, and very effective at what they do. I highly recommend anyone who may need some assistance with student loans to contact this company you will never regret it.
2 février 2024
Avis spontané
Réponse de EDAPT USA
Hello Debra,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind and uplifting words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Their transparency and clear…
Their transparency and clear communication set them apart, ensuring clients are well-informed every step of the way.
2 février 2024
Avis spontané
Réponse de EDAPT USA
Thank you so much for the kind words and the five stars Joe. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
customer service agent was very knowledgeable and put my mind at ease about a issue I had. Great talking to her.
she was so fast in addressing my issue and put my mind at ease over my issue. Great job.
31 janvier 2024
Réponse de EDAPT USA
Thank you David for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
I was treated as a person not a number.
30 janvier 2024
Avis spontané
Réponse de EDAPT USA
Thank you so much for the kind words and the five stars Albert. It was an absolute pleasure helping you. We are here if you ever have any questions or need further assistance so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Got my student loans forgiven
Got my student loans forgiven. Appreciate them helping me in this endeavor.
1 août 2023
Avis spontané
Réponse de EDAPT USA
Hello George! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
Réponse de EDAPT USA
Hello Ella,
Thank you for taking the time leave your review. We appreciate your feedback. A team member reached out to discuss your recent call with us as customer service is our main priority. Please let us know how we can improve your experience and earn 4 or 5 stars in the future.
Warm Regards,
Edapt USA
(657)201-5209
support@edaptusa.com
Good Communication
19 janvier 2024
Avis spontané
Réponse de EDAPT USA
We appreciate the five star review Kimberly! Thank you for taking the time to leave it. It was our pleasure assisting you and we are here for you should you have any questions in the future. Take care and thanks again!
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Simple and convenient
19 janvier 2024
Réponse de EDAPT USA
We appreciate the five star review Tamara! Thank you for taking the time to leave it. It was our pleasure assisting you and we are here for you should you have any questions in the future. Take care and thanks again!
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
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